New York, NY · Hybrid
$134K - $176.70K/yr
... customer feedback, and balancing near-term commercial needs with long-term platform maturity. Stash ... Act as an "Agent Conductor" to architect, design, and rapidly implement services by leveraging AI ...
New York, NY · Hybrid
$134K - $176.70K/yr
... customer feedback, and balancing near-term commercial needs with long-term platform maturity. Stash ... Act as an "Agent Conductor" to architect, design, and rapidly implement services by leveraging AI ...
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
What are some common challenges Customer Service Representatives face, and how can they be overcome?
What are customer service representatives?
Can I work in Amazon from home?
What is the difference between Customer Service Representative vs Call Center Agent?
| Aspect | Customer Service Representative | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; communication skills |
| Work Environment | Office, retail, or remote settings; direct customer interaction | Call centers, remote or office; primarily phone-based |
| Employer & Industry Usage | Retail, telecom, banking, healthcare | Telecom, tech support, insurance |
| Common Search & Comparison | Customer Service Representative | Call Center Agent |
Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.
$134K - $176.70K/yr
Other
Medical, PTO
Posted 2 days ago
Want to help everyday Americans invest and build wealth? Financial inequality is increasing, and too many people are getting left behind. At Stash, we're passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom. We also believe in working smarter-leveraging AI and emerging technologies to move faster, operate more efficiently, and focus our time on solving meaningful problems for our customers.
We're looking for a Senior Fullstack Engineer to lead our B2B efforts for the StashWorks product. StashWorks is an existing platform that plays a critical role in bringing modern, accessible fintech solutions to the workplace. with a small but growing set of clients, and this role will be responsible for evolving the product, scaling its capabilities, and driving its next phase of development. You will own the overall product roadmap while partnering closely with our StashWorks General Manager (GM) to support sales cycles and expand our employer footprint.
You'll operate at the intersection of product strategy, fintech, and go-to-market execution - refining a live product, incorporating real customer feedback, and balancing near-term commercial needs with long-term platform maturity.
Stash is aggressively retooling into an AI-first engineering culture, and you will be at the forefront of that transition. We expect you to be a trailblazer, heavily leveraging tools like Cursor, Opus, and GPT to accelerate the 'easy 80%' so you can focus your brainpower on architecture, security, and strategy. You won't just be building a product; you will be helping us define the modern way to ship it.
What you'll do:
What we're looking for:
Gold Stars:
#LI-HYBRID
Our Commitment to Diversity, Equity, and Inclusion
We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it's the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves.
We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.
If you require any reasonable accommodations to make your application process more accessible, please reach out to recruiting@Stash.com.
Helping You Invest in Yourself
External Recognition for Stash
Salary Range: $129,722 - $193,078
The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate's qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.
**No recruiters, please**