14 Ssi Customer Service Representative Jobs Hiring Near You

Position Overview:
We are seeking qualified candidates to fill Role Player Personnel positions in support of security and training operations. The selected contractor personnel will be responsible for contributing to training exercises that enhance safety and preparedness across transportation and operational environments.
Role Player Personnel:

• Participate in training exercises by role-playing various scenarios.
• Follow instructions carefully and perform physical roles accurately to simulate real-life situations.

Locations: College Park, GA; Coppell, TX; San Antonio, TX; Atlantic City, NJ
Minimum Requirements for All Contractor Personnel:

• Age: Must be at least 18 years of age.
• Citizenship: Must be a U.S. citizen.
• Driver's License: Must possess or be able to obtain a valid driver's license by the time of hire.
• Substance Abuse: Must have no record or conviction of drug or alcohol abuse.
• Criminal Record: Must have no criminal record, except for minor traffic offenses (note: DUIs are not considered minor). No convictions of a felony, misdemeanor, or domestic violence.
• Language Proficiency: Must be able to speak, read, and write English at a high school level.
• Suitability Check: Must receive a favorable eligibility determination through a background and suitability review.
• Compliance: Adhere to all hiring requirements established by the contractor.

Additional Responsibilities:

• Change in Status Notification: Notify management within 24 hours if there is a change in status related to employment requirements.
• Background Screening: Willingness to undergo screening for felony, misdemeanor, or other criminal records.

Working Conditions:

• Must be able to work in various environments related to security and training operations.
• Must be willing to undergo thorough background checks and security screenings.
• Good physical conditioning and stamina required.
• Ability to perform required physical actions, including but not limited to:
  
  • Walking and standing for extended periods
  • Sprinting/running
  • Lifting and carrying objects of varying weight
  • Stopping, bending, squatting, reaching, kneeling
  • Being handcuffed, searched, or restrained, as scenarios dictate
  • Performing weapons-handling tasks (e.g., firing blanks, handling training weapons)
  • Sitting through multiple consecutive role-playing scenarios (up to 2-3 hours, such as interviews and interrogations)
  • Withstanding hot/cold weather conditions

Benefits: Not eligible
Mid Atlantic Professionals, Inc. (dba SSI) is a Woman-Owned Small Business (WOSB), providing cleared professionals and solutions since 2002 for the Department of Defense (DoD), Department of State (DOS), Special Operations (SOF), Intelligence Community (IC), Law Enforcement, Healthcare Community, and other government agencies. As a prime contractor, we manage and staff large-scale and complex contracts in over 45 states, 5 continents, and 22 countries throughout 80 government installations. We have been awarded over 400 contract and task order award wins over the past 22 years and made the 2013-2017 Inc. 500/5000 list of Fastest Growing Private Companies in America. Core services we provide include, but are not limited to, Intelligence & Language, Security and Facilities, Training and Exercise Support, Program Management, Administrative and Professional, Healthcare Support, and Information Technology.
SSI recognizes that our employees are our most valuable assets, and we will recruit and search for the brightest and most talented individuals available. As with our customers, we are dedicated to providing our employees with a valuable and rewarding experience and continued growth. SSI is looking for motivated, skilled, and qualified personnel to join our family. We provide highly competitive compensation and benefits programs. Please visit our website for more information at .
SSI is an Equal Employment Opportunity/Affirmative Action Employer that treats all employees and applicants equally without discrimination because of race, color, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, national origin, genetic information, disability, protected veteran status or any other characteristic protected by law. We comply with all applicable laws governing employment practices and do not discriminate. SSI complies with the laws and regulations set forth in the EEO is the LAW poster. You can view SSI's EEO Policy. SSI does not discriminate against applicants or employees based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees. We comply with all laws and regulations set forth in the Pay Transparency poster.
As a federal government contractor, in accordance with applicable laws, regulations, and Executive Orders, SSI is required to develop annual Affirmative Action Plans (AAPs). Any employees or applicants who wish to review the Affirmative Action Plan (AAP) for Protected Veterans and Individuals with Disabilities can contact us at (301) 540-8864. If you are a disabled individual or disabled Veteran and require a reasonable accommodation in applying for any posted position, please contact us at or call (301) 540-8864.