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62 Sprinklr Client Success Director Jobs Hiring Near You

Telus Digital

$165K - $225K/yr

The Opportunity As Client Success Director for our Amazon relationship, you will serve as the primary commercial and strategic owner of one of our most critical and complex client partnerships. This ...

Telus Digital

$165K - $225K/yr

The Opportunity As Client Success Director for our Microsoft client account, you will serve as the primary commercial owner responsible for driving net-new revenue growth, white space development ...

Circana

Client Success Director (AI)

Denver, NC · Remote

We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments. This role bridges product support, user experience, and development ...

Pearl

Pearl Talent -Client Success Director

$150/hr

We're hiring one person to turn that love into a machine: a client success leader who never loses ... Your work with BD directors who have the same caliber network and relationships to really drive ...

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Sprinklr Jobs Information

What is it like to work at Sprinklr?

Sprinklr is a company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment. The company's global team is structured into various departments, including product development, customer success, and marketing, with a focus on delivering cutting-edge social media management solutions to clients. Working at Sprinklr may appeal to candidates who are passionate about technology, social media, and customer experience, and who are looking for a challenging and rewarding role in a rapidly growing company.

What makes Sprinklr an attractive place to work?

Sprinklr is a leading cloud-based customer experience management platform that helps global brands manage their digital presence across various touchpoints. The company fosters a dynamic work environment that encourages innovation, collaboration, and creativity, with a focus on delivering cutting-edge solutions to its clients. As a result, Sprinklr offers a unique opportunity for professionals to drive business impact, develop their skills, and contribute to the growth of a forward-thinking organization.

What other companies are hiring for Client Success Director jobs?

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Infographic showing various Client Success Director job openings at Sprinklr in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 5% Physical, and 95% Remote job distribution.

CLIENT SUCCESS DIRECTOR- REMOTE

Compass Group

Charlotte, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

349th of 500 rated business services

Job description

Position Title: CLIENT SUCCESS DIRECTOR- REMOTE 

Salary:  110000-130000

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider.  As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way.  As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

As a Client Success Director, you will drive SSC's growth by managing account relationships, retention, and expansion efforts. Working closely with operational leadership and support teams, you will ensure seamless program execution and client satisfaction. The ideal candidate has experience leading complex programs, excellent communication skills, and the ability to foster compliance across multi-level stakeholder groups.

Key Responsibilities

  • Develop, document and co-own client governance and extension/renewal strategies for assigned priority accounts in partnership with operations
  • Conduct client pulse check interviews for priority accounts, functioning as client advocate and point of escalation for assigned accounts in partnership with operational leadership
  • Provide ongoing strategic oversight and guidance for client governance and retention documents inclusive of SPRs, proposals and action plans
  • Owns ongoing action/stabilization plans for at-risk priority accounts as needed
  • Owns Annual Account Planning process for assigned regions, focused on developing and managing stakeholder matrices and operational strategy maps to support retention and expansion for finalized list of FY priority accounts
  • Develop and lead ongoing client retention/engagement training for SSC operations including New Manager Orientation

Preferred Qualifications:

  • Bachelor's degree preferred or equivalent experience with 5+ years in program/project management; Facilities Management experience is a plus.
  • Consistent record developing client strategies, implementing cross-functional processes, and solving problems in evolving environments.
  • Collaboration skills to engage stakeholders and drive growth and retention initiatives.
  • Expertise in crafting strategic plans, client documents, proposals, and presentations with attention to detail.
  • Self-motivated with strong prioritization, decision-making, and time management skills.
  • Travel required 50%
 
 
 

Apply to SSC today!

SSC is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at SSC are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Applications are accepted on an ongoing basis
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.

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