17 Spooner Customer Service Representative Jobs Hiring Near You

Are you a team focused, high-energy, engaging individual? Do you feel comfortable with being a core team member and ensuring an exceptional experience for team members and other stakeholders? Do you want to do your part to elevate the physical therapy profession? Do you want to learn from the best in the industry?

At Spooner, Arizona’s largest physical therapy private practice, we are most proud of our culture of excellence that is founded on our core values. Spooner has been helping our communities achieve health through movement for over 30 years, and we continue to grow in size and expertise every year. If you are looking to join a company where you can build a career, Spooner is the place for you.

Healthcare & Benefits

Spooner’s award-winning healthcare and benefits plan is dedicated to ensuring our employees have access to health care and receive the right care, at the right time with the right provider. Spooner employees enjoy no cost expert physical therapy, hand therapy and access to a direct primary care team dedicated to keeping our team healthy.

• Student loan repayment program
• $500 individual and $1,000 family deductibles
• Low premiums
• A dedicated direct primary care medical team for Spooner employees
• Dental, vision, life, and other voluntary insurances
• Paid time off and holiday pay
• Generous continuing education funds
• 401(k) matching
• Employee Assistance Program
• Many other benefits to help keep you happy and healthy

What You’ll be Doing

• Timely and accurate data entry of all internal check requests, external vendor invoices and bank deposits.
• Process and maintain payroll for the company meeting all payroll deadlines.
• Perform reconciliation of receipts with the bank, the Cash Log and the Accounting System for Month-End Closing.
• Maintain financial reporting in accounting software.
• Process invoice payments and check distributions under the guidance and approval of the Controller.
• Maintain files for all payables, commissions, and payroll records.
• Prepare timely and accurate reconciliation of all deposits with the appropriate Spooner, Inc. bank statements on a monthly basis.
• Reconcile the FIT database and prepare monthly commissions for all Spooner FIT trainers for submission to payroll.
• Prepare and submit monthly journal entries to support the monthly closing process.
• Handle all correspondence and communicate with both internal and external customers utilizing exceptional customer service skills with the intention of promoting and participating in positive relationship development, maintaining open and consistent dialogue while building relationships, and aligning strategies with Spooner’s customer service goals and Core Values.
• Communicate confidential information with the appropriate parties related to both employee and company financial information using sound judgment.
• Promote and participate in educational opportunities to enhance knowledge of job functions, industry changes, regulatory standards, and skill development.
• Meet regularly with the Controller to review, analyze, and develop individual and team goals and expectations.
• Adhere to all HIPAA standards.
• Maintain a secure and safe working environment in accordance with OSHA regulations, as well as Spooner’s Safety Manual.
• Demonstrate reliable presence and active participation in scheduled meetings.

What You Can Expect

• A team environment that fosters continuous learning and fun.
• A 6-month onboarding program.

What You Bring to the Role

• Bachelor’s degree in Accounting or Finance required.
• Minimum 2 years of experience with accounting and payroll software required.
• Minimum 2 years of experience with general ledger postings, accounts payable, and accounts receivable.
• Previous experience in a healthcare facility preferred.
• Computer proficiency to include various accounting programs.
• Detail and customer-service oriented.
• Excellent communication and organizational skills.

About Spooner

Spooner is a place for professionals with a growth mindset who want to push themselves to achieve excellence. Spooner began with a vision of disrupting the status quo of healthcare, and to accelerate the use of physical and occupational therapists as primary care, musculoskeletal experts. Spooner continues to grow in the greater-Phoenix area and has recently entered the Dallas-Fort Worth market. If you are interested in joining us on our journey of growth, collaboration, and disruption, you won’t be disappointed!

This is not your common workplace. Fun and excellence go hand and hand at Spooner, and we provide ample opportunities to achieve both. Our commitment to continuous learning is evident in our culture-first environment, and we are always looking for team members to strengthen and cultivate it!

We promise to help you achieve excellence. We will help you become a leader. We will help you accelerate your career.

@SADMIN