61 Snyder Customer Service Manager Jobs Hiring Near You

Administrative Assistant

Snyder & Company is seeking a professional, organized, and client-focused Administrative Assistant to join our team. This is an excellent opportunity for someone who thrives in a fast-paced, collaborative environment and enjoys making a meaningful impact for both clients and team members.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of administrative support experience in a professional office environment preferred; relevant education or training may be considered in lieu of experience.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook, with strong keyboarding and typing skills.
• Ability to learn and use additional software programs, office equipment, and technology required to perform administrative support functions.
• Strong attention to detail, accuracy, and quality, with excellent organizational skills and the ability to manage multiple priorities simultaneously.
• Ability to meet deadlines and complete projects in a timely and accurate manner.
• Ability to handle sensitive and confidential documents and information with professionalism and discretion.
• Sound judgment and decision-making skills, with the ability to follow business needs, policies, and procedures.
• Strong problem-solving skills, including the ability to recognize when an issue should be escalated to a supervisor.
• Professional composure and flexibility when working under time-sensitive deadlines.
• Ability to work both independently and collaboratively in a team environment.
• Comfort working in a fast-paced professional setting.
• Excellent verbal and written communication skills.
• Demonstrated proficiency using equipment, technology, software, and hardware necessary to perform job functions.
• Self-motivated with a positive, professional attitude.
• Proven customer service skills, with the ability to create, maintain, and strengthen client relationships.
• Punctual and available for scheduled work shifts.

Key Responsibilities

• Provide administrative support, including greeting clients, answering phones, relaying messages, delivering customer service, editing and transcribing documents, entering data, and scheduling meetings and conference rooms.
• Communicate with clients professionally by phone, email, and other electronic channels.
• Build and maintain professional relationships with clients, management, and team members.
• Respond to telephone calls and emails, and place service calls as needed.
• Coordinate meeting and office function logistics, including ordering food and arranging related details.
• Prioritize workflow to support timely and accurate completion of tasks.
• Handle confidential company and client information, including credit card, banking, prospective client, and current client information, with discretion.
• Maintain appropriate logs and tracking systems for administrative support work.
• Communicate deadlines and project updates clearly with team members and clients.
• Troubleshoot basic equipment issues and coordinate support when needed.
• Manage incoming and outgoing mail.
• Use office equipment and supplies in a cost-conscious and efficient manner.
• Assembly of tax returns, both electronic and paper.

If you enjoy the energy of public accounting and want to work directly with clients to make a meaningful difference in their businesses and families, Snyder & Company may be the right fit for you. We offer a supportive environment that values people, relationships, and results—not just billable minutes.

What We Offer

• A stable, close-knit firm that values your experience and supports long-term career growth.
• Competitive compensation and benefits, including bonuses, health insurance, and a 401(k).
• Opportunities for professional growth and development.
• A fun, collaborative, and supportive work environment, strengthened by our Fun Committee.

For more than 30 years, Snyder & Company has helped lead change in the public accounting industry in central Ohio. We challenge the status quo to create a better experience for both our team and the clients we serve. More than 15 years ago, we moved away from the traditional billable-hour model, and our strong staff and client retention reflects the value of that approach.

Reasons to Join Our Team

• Our culture: We believe in respecting life balance and creating an environment where team members feel valued and supported.
• Steady year-round work with continued growth in an expanding market area.
• A professional environment where employees are respected as valued individuals.
• Diverse clients and meaningful work across a variety of industries, offering opportunities to broaden your experience within public accounting.

Why Snyder & Company?

• Our awards and recognition speak for themselves, including the 2018 Small Business of the Year Award, 2020 and 2024 Best Places to Work by Columbus Business First, 2021 Best Culture by ActionCOACH BizX North America, 2024 Best Overall Company by ActionCOACH BizX North America, and more.
• We are conveniently located southeast of Columbus in downtown Lancaster, with a commute from Columbus that goes against the primary traffic flow. Central Ohio is a growing, family-centered area and a great place to build a life and career.
• Our culture, BUTCH Q. FOG, is highlighted on our website and lived daily by our team.

To learn more about Snyder & Company, visit www.snydercpas.com and submit your resume by clicking “Apply.”