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Smart Home Division

60 jobs near Columbus, OH

ProSource

Commercial Field Technician III

Denver, CO · On-site

$21 - $30/hr

... Divisions. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more According to CEDIA, the ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States ... Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing ...

W3Global Inc.

Residential AV Technician

Lone Tree, CO

$34 - $39/hr

Their residential division specializes in luxury smart home technology, including custom home theaters, whole-home automation, multi-room audio/video, lighting control, and motorized shading systems.

Smartz

Sales Manager

Champaign, IL · On-site

Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years ... As the sales director you will have ownership over growing our sales division as we prepare to ...

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Smart Home Service Technician (Remote)

Sight and Sound Systems

Dulles, VA • On-site, Remote

$24 - $28/hr

Full-time

Re-posted 29 days ago

Job description

Position
Smart Home Service Technician (Remote)
Category
Production
Description
Secure your future at Sight & Sound Systems, Inc!
Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.
Immediate opportunity for experienced smart home technicians to help us provide superior remote client service. Sight & Sound Systems, Inc. is a premier custom smart home system provider in the Washington, DC area. We are looking for the right candidate to provide remote service for our clients.
Why This Role?
Designed specifically for senior field technicians or automation programmers looking to transition away from physical installation, ladder climbs, and daily travel into a 100% desk-based remote support architecture.
This position requires zero physical deployment, heavy lifting, or field infrastructure handling, making it an exceptional fit for qualified technical experts seeking a strictly sedentary, high-level diagnostic role.
Responsibilities
  • View and respond to service requests in proprietary web-based portal
  • Record details of client interactions and service activities in the client account online
  • Communicate with clients via phone and email to troubleshoot service concerns with audio/video, security alarms, and related low-voltage systems
  • Strict adherence to the mandatory response times via RingCentral, phone, and email during working hours.
  • Maintain a positive attitude when working with clients, regardless of their level of experience with technology
  • Work with onsite staff to assist in programming or troubleshooting
  • Find sales opportunities and work with Sales Teams to ensure opportunities are recorded when discovered
  • Work with different departments to ensure processes are completed as needed for return authorizations, warranty repairs, and extended warranty claims

Minimum Requirements
  • Control 4 home automation experience and certification
  • Home technology systems installation and troubleshooting experience
  • Knowledge of how Audio/Video systems are typically connected
  • Networking experience, especially in relation to Audio/Video systems
  • Wi-Fi network knowledge, in relation to how system can be adjusted or expanded to fit client needs
  • Ability to work with and explain complex systems to clients
  • Working in a team environment with multiple contacts for different systems
  • Ability to document and keep client records and information on service tickets and client files
  • Self-motivated and flexible to support client time frames and team needs
  • Knowledge of interworking of Security Systems; Qolsys, Interlogix
  • Alarm.com experience

Technical Infrastructure: Confirmed hard-wired internet connection meeting the minimum 50Mbps download / 25Mbps upload threshold.
Preferred Qualifications
None Specified
Compensation and Benefits Package
None Specified
Compensation Rate
$24-$28/hr
Location
Sight & Sound Systems Headquarters
Division
Sight and Sound Systems, Inc.
Full-Time/Part-Time
Full-Time
Relocation Assistance?
About the Organization
Established in 1994, Sight & Sound Systems designs and installs quality residential and commercial entertainment and other electronic systems. We serve the Washington, DC metropolitan area from our headquarters in Sterling, VA. We are passionate about helping our clients enhance the value and enjoyment of their homes or businesses. Our work environment is collaborative and family-oriented. We offer competitive pay and benefits.
Company Web Site
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number
PRO-26-00004
This position is currently accepting applications.

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