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60 Sls Call Center Representative Jobs Hiring Near You

CALL CENTER REPRESENTATIVE

Pikesville, MD ยท On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Call Center Representative

Miami, FL

$15.25 - $19/hr

We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound customer calls ...

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills. Ability to use web-based computer applications * Excellent communication skills ...

Call Center Representative

Miami, FL

$15.25 - $19/hr

We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound customer calls ...

Call Center Representative

Waite Park, MN ยท On-site

$17 - $18/hr

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!

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Call Center Representative

Call Center Representative

Family Health Center

Worcester, MA โ€ข On-site

$18 - $19/hr

Full-time

Posted 27 days ago


Job description

This is fulltime onsite position.

Position Summary:

The Call Center Representative assists the patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call.

Essential Duties and Responsibilities:

Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns. The Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. Call Center Representative must comply with HIPAA bound space and able to provide high quality work with minor supervision customer service and patient satisfaction are key initiatives in this role.

Experience Required:

Two years relevant work experience preferred including demonstrated customer service and accurate data entry.

Educational Requirements:

High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.

Professional Licensure/Special Skills and Certification Required:

Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.

Reporting Relationship:

Reports directly to the Director of Patient Services


EOE



Monday - Friday; 8:30am-5:00pm