Dallas, TX · Hybrid
$50K - $60K/yr
Proactively schedule and facilitate customer meetings with SHI internal resources. * Acquire and ... Customer Service: Can provide responsive and courteous assistance to customers. * Flexibility: Can ...
Dallas, TX · Hybrid
$50K - $60K/yr
Proactively schedule and facilitate customer meetings with SHI internal resources. * Acquire and ... Customer Service: Can provide responsive and courteous assistance to customers. * Flexibility: Can ...
$118K - $119K/yr
Job Summary The Microsoft Digital Innovation Group (DIG) provides customer-facing, pre-sales technical advisory services that help SHI customers understand, evaluate, and adopt Microsoft solutions ...
$118K - $119K/yr
Job Summary The Microsoft Digital Innovation Group (DIG) provides customer-facing, pre-sales technical advisory services that help SHI customers understand, evaluate, and adopt Microsoft solutions ...
$50K - $75K/yr
Proactively schedule and facilitate customer meetings with SHI internal resources. * Acquire and ... Customer Service: Can provide responsive and courteous assistance to customers. * Flexibility: Can ...
$50K - $75K/yr
Proactively schedule and facilitate customer meetings with SHI internal resources. * Acquire and ... Customer Service: Can provide responsive and courteous assistance to customers. * Flexibility: Can ...
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution ...
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
$64.50 - $85/hr
Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. * Contribute to practice development ...
$64.50 - $85/hr
Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. * Contribute to practice development ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution playbookswithpersona-specific ...
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution playbookswithpersona-specific ...
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution ...
Differentiate SHI in the market byclearly defining ourunique value proposition, connectingproducts and services into a unified customer story. * Create targeted solution ...
Dallas, TX · On-site
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer ...
Dallas, TX · On-site
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer ...
$38K - $40K/yr
Receive service requests from customers and create corresponding tickets in SHI's call management system for assignments to Field Service Technicians. * Communicate effectively with internal teams ...
$38K - $40K/yr
Receive service requests from customers and create corresponding tickets in SHI's call management system for assignments to Field Service Technicians. * Communicate effectively with internal teams ...
$75K - $95K/yr
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
$75K - $95K/yr
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
Austin, TX · On-site
Job Summary SHI's Spend Optimization Services (SOS) team helps organizations maximize the value of ... This customer-focused and commercially minded role is responsible for managing customer ...
Austin, TX · On-site
Job Summary SHI's Spend Optimization Services (SOS) team helps organizations maximize the value of ... This customer-focused and commercially minded role is responsible for managing customer ...
Somerset, NJ · On-site
$75K - $95K/yr
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
Somerset, NJ · On-site
$75K - $95K/yr
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Support enrollment activities to achieve on-time renewals and true-ups for existing SHI customers.
Guide SHI customers with hands-on agent solution delivery, custom DLP policies, environment and AI ... related services, using Power Platform Pipelines, Azure DevOps, and GitHub Actions where ...
Guide SHI customers with hands-on agent solution delivery, custom DLP policies, environment and AI ... related services, using Power Platform Pipelines, Azure DevOps, and GitHub Actions where ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Respond quickly to customer responses uncovering true business needs and aligning the AE to help ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Respond quickly to customer responses uncovering true business needs and aligning the AE to help ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Customer Success Manager (CSM) - Azure is a solution-selling and customer lifecycle ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Customer Success Manager (CSM) - Azure is a solution-selling and customer lifecycle ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Sr. Solutions Consultant - SDDC will assist SHI's customers in the post-sales ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Sr. Solutions Consultant - SDDC will assist SHI's customers in the post-sales ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Sr. Solutions Architect - SDDC will assist SHI's customers in the post-sales ...
... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... Job Summary The Sr. Solutions Architect - SDDC will assist SHI's customers in the post-sales ...
Austin, TX · On-site
$75K - $125K/yr
... SHI reps to deliver customer presentations and remove technical sales barriers to shorten Chrome Enterprise and Education Upgrade sales cycles * Work with SHI technical engineers to design service ...
Austin, TX · On-site
$75K - $125K/yr
... SHI reps to deliver customer presentations and remove technical sales barriers to shorten Chrome Enterprise and Education Upgrade sales cycles * Work with SHI technical engineers to design service ...
Dallas, TX • Hybrid
$50K - $60K/yr
Full-time
Medical, Dental, Vision, Retirement
Re-posted yesterday
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive - in our offices or yours.
Role Description
Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Behaviors and Competencies
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
Communication: Can communicate simple ideas and information clearly.
Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.
Customer Service: Can provide responsive and courteous assistance to customers.
Flexibility: Can adjust to changes in tasks and responsibilities when required.
Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented.
Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.
Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.
Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.
Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.
Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.
Skill Level Requirements
Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Other Requirements
Minimum Bachelor's Degree or equivalent work experience
Minimum 2 years of Customer Service and/or Inside Sales experience
10% of in-market travel as needed
#LI-DR143
The estimated annual pay range for this position is $50,000 - $60,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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It services
5,001 - 10,000 Employees
Somerset, NJ, US