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26 Servicenet Case Manager Jobs Hiring Near You

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

The Case Manager plays a vital role in supporting guests at The First by providing direct ... And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps ...

ServiceNet

Case Manager

Pittsfield, MA

$21/hr

The Case Manager plays a vital role in supporting guests at The First by providing direct ... And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps ...

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

The Case Manager plays a vital role in supporting guests at The First by providing direct ... And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Case Manager / Autism Specialist, you will work directly with a ...

ServiceNet

Family Support Case Manager

Greenfield, MA · On-site

$20/hr

Tuition assistance Family Support Autism Case Manager Full-Time Location: Greenfield, MA with ... Salary: $ 20.00/hour ServiceNet, a leading Human Services agency, is seeking compassionate ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Case Manager / Autism Specialist, you will work directly with a ...

ServiceNet

Family Support Case Manager

Greenfield, MA · On-site

$20/hr

Tuition assistance Family Support Autism Case Manager Full-Time Location: Greenfield, MA with ... About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals ...

ServiceNet

Family Support Case Manager

Greenfield, MA · On-site

$20/hr

Tuition assistance Family Support Autism Case Manager Full-Time Location: Greenfield, MA with ... Salary: $ 20.00/hour ServiceNet, a leading Human Services agency, is seeking compassionate ...

ServiceNet

Nursing Case Manager

Holyoke, MA · On-site

$30 - $43/hr

Vision insurance Nursing Case Manager Developmental Brain Injury Services (DBIS) Oversight: Hamden ... Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants ...

ServiceNet

Nursing Case Manager

Holyoke, MA · On-site

$30 - $43/hr

Vision insurance Nursing Case Manager Developmental Brain Injury Services (DBIS) Oversight: Hamden ... Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants ...

ServiceNet

Case Manager for Substance Use

Orange, MA · On-site

$22 - $23/hr

Paid time off Case Manager Orange Recovery Program Fulltime Schedule: Tues, Wed, Thurs 12p-8p, Fri ... ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration ...

ServiceNet

Nursing Case Manager

Holyoke, MA · On-site

$30 - $43/hr

Vision insurance Nursing Case Manager Developmental Brain Injury Services (DBIS) Oversight: Hamden ... Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants ...

ServiceNet

Nursing Case Manager

Holyoke, MA · On-site

$30 - $43/hr

Vision insurance Nursing Case Manager Developmental Brain Injury Services (DBIS) Oversight: Hamden ... Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants ...

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ServiceNet Jobs Information

Do workers at ServiceNet get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Does ServiceNet pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

At ServiceNet, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and February 2026.

Is the health insurance from ServiceNet affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at ServiceNet?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at ServiceNet worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Do ServiceNet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.

How easy is it to get time off at ServiceNet?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do ServiceNet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Do jobs at ServiceNet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and January 2026.

How easy is it to take sick days at ServiceNet?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

Is working at ServiceNet good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people at ServiceNet feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people at ServiceNet get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Is it stressful to work at ServiceNet?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at ServiceNet enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at ServiceNet recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get enough training when they start at ServiceNet?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get support to advance at ServiceNet?

Most people aren’t given support to advance their career here.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people think ServiceNet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers feel well informed about how ServiceNet is doing?

Most people don’t feel well informed about how the company is doing.
88% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

What other companies are hiring for Case Manager jobs?

What are the most popular jobs at Servicenet?

What are the most popular categories at Servicenet?

Infographic showing various Case Manager job openings at Servicenet in the United States as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 96% Physical, and 4% Hybrid job distribution.

Case Manager

ServiceNet

Pittsfield, MA • On-site

$21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Case Manager - The First
Fulltime
Location: Pittsfield, MA
Compensation: $21/hour
Position Summary:The Case Manager plays a vital role in supporting guests at The First by providing direct engagement, case coordination, and resource navigation. This position ensures that the day-to-day operations of the space run smoothly and that all guests are welcomed, respected, and supported in a manner consistent with our mission and values.
Key Responsibilities:
  • Client Support & Case Management
    • Build trusting relationships with guests through consistent, compassionate presence.
    • Conduct intake and needs assessments to identify individual goals and priorities.
    • Provide ongoing case management including referrals, housing applications, benefits coordination, and service navigation.
    • Collaborate with community partners and agencies to connect guests with housing, behavioral health, medical, and employment resources.
    • Support crisis de-escalation and conflict resolution using trauma-informed and harm-reduction approaches.
  • Program Operations
    • Assist in the daily operations of The First, including guest check-in, meal and supply distribution, and maintaining a clean, safe, and welcoming environment.
    • Participate in team meetings, safety reviews, and program planning activities.
    • Document interactions, referrals, and outcomes in accordance with agency policies.
    • Help implement and uphold program policies that support accessibility, safety, and inclusivity.
    • Identify and communicate emerging needs or trends among guests to inform program development.
  • Collaboration & Community
    • Work closely with the Program Director and peer staff to ensure coordinated, high-quality support for guests.
    • Participate in community outreach and engagement activities as needed.
    • Contribute to a team culture grounded in equity, mutual respect, and shared responsibility.

Qualifications:
  • Experience providing direct service to individuals experiencing homelessness, poverty, mental health, or substance use challenges preferred.
  • Strong understanding of trauma-informed care, harm reduction, and housing-first principles.
  • Excellent interpersonal and communication skills; able to engage effectively across diverse populations.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proficiency in basic computer use and electronic documentation.
  • CPR/First Aid and Narcan training (or willingness to obtain).
  • Commitment to equity, inclusion, and person-centered service delivery.

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
#MakeADifference
Compensation: $21.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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