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65 Service Service Coordinator Jobs Hiring Near You

Talent Retriever

Service Coordinator

Brockton, MA · On-site

$60K - $73K/yr

ACS Services, Inc. - Service Coordinator Position Description As an ACS Services, Inc. (ACS) Service Coordinator, you are the hub of our client service delivery, owning the flow of every ticket from ...

XPEL, Inc.

Service Coordinator

Dallas, TX · On-site

$19.50 - $24.75/hr

The Service Coordinator will ensure that people have a pleasant, informed, and professional ... Must meet insurability requirements under the company's motor vehicle insurance policy * 3+ years ...

University Health

Service Coordinator

San Antonio, TX · On-site

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBIILITIES The Service Coordinator-Non-Clinical (SC-NC) supports medical, behavioral, and social support staff within the Service Coordination team to provide a holistic ...

Ingersoll Rand

Service Coordinator

Dallas, TX · On-site

$19.50 - $24.75/hr

Service Coordinator BH Job ID: 4943 SF Job Req ID: 20065 Ingersoll Rand is an equal opportunity ... Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee ...

Pattersoncompanies

Service Coordinator

Denver, CO

$20.25 - $25.75/hr

One of the distinguishing marks of our company is the talented people who embrace the people-first ... Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for ...

New

Bright Achievements

Service Coordinator

Manalapan, NJ · On-site

$20 - $25.25/hr

The Service Coordinator will be responsible for coordinating ABA therapy services, supporting both ... Health Insurance Package * Referral Bonuses * 10 PTO & 10 Holidays

Posted today

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Health insurance * Life insurance * Paid sick time * Paid time off * Vision insurance Language:

EssilorLuxottica

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

GENERAL FUNCTION The Service Coordinator - Service & Parts is responsible for coordinating the end ... a first-class total rewards package. Benefits may include health care, retirement savings, paid ...

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Service Coordinator

Talent Retriever

Brockton, MA • On-site

$60K - $73K/yr

Other

Posted 28 days ago

Job description

ACS Services, Inc. - Service Coordinator
Position Description
As an ACS Services, Inc. (ACS) Service Coordinator, you are the hub of our client service delivery, owning the flow of every ticket from intake through resolution. You triage incoming requests, schedule technicians, and keep clients informed at every step to ensure service level agreements are consistently met. This is a hybrid position based out of our Brockton, MA headquarters, with a mix of office and remote work.Position Responsibilities
  • Coordinate day-to-day client service delivery by managing the service board.
  • Monitor ticket queues against SLAs.
  • Triage incoming service requests.
  • Schedule and dispatch technicians.
  • Keep clients informed throughout the ticket lifecycle.
  • Follow up after ticket closure.
  • Coordinate with help desk, infrastructure, project, and account management teams.
  • Manage escalations.
  • Produce service reports for continuous improvement.
Reporting Relationship
Reports to: Service Delivery ManagerAttributes
  • Organization
  • Communication
  • Sense of Urgency
  • Team-oriented
  • Client-centric
Skills, Experience and Qualifications
Skills
  • Empathy and fact-based decision making.
  • PSA/ticketing systems (ConnectWise preferred or Autotask).
  • Ticket triage, prioritization and dispatch.
  • Understanding of SLAs.
  • Technician scheduling.
  • Analytical mindset.
  • Process adherence.
Experience
  • Service coordination/dispatch/customer service, ideally in an MSP.
  • Managing competing priorities.
  • Ticketing/PSA reporting.
  • IT support terminology.
Qualifications
  • High school diploma required; associate or bachelor's degree preferred.
  • ITIL Foundation, ConnectWise or similar certifications are advantageous.
Compensation: $60,000-$73,000 annual salary
ACS Services, Inc. - Service Coordinator
Position Description
As an ACS Services, Inc. (ACS) Service Coordinator, you are the hub of our client service delivery, owning the flow of every ticket from intake through resolution. You triage incoming requests, schedule technicians, and keep clients informed at every step to ensure service level agreements are consistently met. This is a hybrid position based out of our Brockton, MA headquarters, with a mix of office and remote work.Position Responsibilities
  • Coordinate day-to-day client service delivery by managing the service board.
  • Monitor ticket queues against SLAs.
  • Triage incoming service requests.
  • Schedule and dispatch technicians.
  • Keep clients informed throughout the ticket lifecycle.
  • Follow up after ticket closure.
  • Coordinate with help desk, infrastructure, project, and account management teams.
  • Manage escalations.
  • Produce service reports for continuous improvement.
Reporting Relationship
Reports to: Service Delivery ManagerAttributes
  • Organization
  • Communication
  • Sense of Urgency
  • Team-oriented
  • Client-centric
Skills, Experience and Qualifications
Skills
  • Empathy and fact-based decision making.
  • PSA/ticketing systems (ConnectWise preferred or Autotask).
  • Ticket triage, prioritization and dispatch.
  • Understanding of SLAs.
  • Technician scheduling.
  • Analytical mindset.
  • Process adherence.
Experience
  • Service coordination/dispatch/customer service, ideally in an MSP.
  • Managing competing priorities.
  • Ticketing/PSA reporting.
  • IT support terminology.
Qualifications
  • High school diploma required; associate or bachelor's degree preferred.
  • ITIL Foundation, ConnectWise or similar certifications are advantageous.

Compensation: $60,000-$73,000 annual salary

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