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Senture

43 Senture Jobs Hiring Near You

Senture

Healthcare Customer Care Agent (Indiana Resident)

$15.75 - $21.25/hr

What Senture has to offer: * Work from home * All equipment provided * Competitive * Paid training * Growth & Development Opportunities Important: At the end of the application, you'll see a screen ...

Senture

Healthcare Member Advocate

Senture is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender ...

Senture

Call Center Manager - North Carolina

Raleigh, NC · On-site +1

Senture, a TP company is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on ...

Senture

Customer Service Agent

$15.50 - $20.75/hr

Overview Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply We're excited to share this opportunity as part of our talent pipeline for ...

Senture

Medical Director

Raleigh, NC · On-site

Senture, a TP company is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on ...

Senture

Customer Service Agent

$15.75 - $21.25/hr

Overview Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply We're excited to share this opportunity as part of our talent pipeline for ...

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Senture Jobs Information

Do workers at Senture get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Senture pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and April 2026.

At Senture, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Senture affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and March 2026.

Do people get paid time off at Senture?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Senture worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Senture workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Senture workers to change shifts?

Most people find it hard to change shifts.
75% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Senture?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Senture managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Senture spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Senture?

Some people find it hard to take sick days.
46% of people report that it’s hard to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Senture good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Senture feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Senture get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Senture?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Senture enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Senture recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Senture?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Senture?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Senture’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Senture is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular titles at Senture?
What are the most popular cities for Senture jobs?
What are the most popular states for Senture jobs?
What are the most popular categories at Senture?
Infographic showing various job openings at Senture in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

Healthcare Customer Care Agent (Indiana Resident)

Senture

Remote

$15.75 - $21.25/hr

Other

Re-posted 18 days ago

Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Customer Care Agent

As a Customer Care Agent, you'll be the first point of contact for callers, providing compassionate, knowledgeable, and solution-focused support. You'll handle a variety of inquiries—from simple questions to more complex concerns—with professionalism and empathy.

This role goes beyond answering calls. You'll build connections, understand each caller's unique needs, and guide them toward the right solutions using the tools and resources available. Your ability to listen, educate, and consult will help ensure every caller receives a smooth and positive experience.

Quick Facts:

  • Hours: Monday - Friday, 8AM to 9PM. Saturday and Sunday hours dependent on business need.
  • Training: Mandatory 10 weeks of training. 100% training attendance is required. Time missed during training may result in removal from the program.
  • This position is fully remote/work from home.
  • Candidates must reside in the state of Indiana.
  • Burmese and Spanish bilingual highly desired!

What Senture has to offer:

  • Work from home
  • All equipment provided
  • Competitive
  • Paid training
  • Growth & Development Opportunities

Important: At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load—this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications
  • High School Diploma or GED
  • Prior call center or customer service experience highly desired
  • Excellent interpersonal skills with the ability to communicate effectively both orally and in writing
  • Excellent organizational and multitasking skills
  • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs
  • Basic computer literacy, especially with Windows-based systems
  • Ability to sit for extended periods of time
  • A genuine desire to help and advocate for customers.
  • Ability to successfully pass a background investigation and drug screen
  • Must successfully pass preemployment criteria testing and internet speed test

Candidates must meet the following requirements to work from home:

  • Enclosed and secure work area with zero distractions
  • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office.
  • Must be able to meet the minimum internet speed requirements of 25 mbps download and 10 mbps upload.
  • Hotspots, satellite and wireless internet service are NOT allowed for this role.
Responsibilities
  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Act as advocate to facilitate problem resolution via telephone in a timely and courteous manner.
  • Document all call information according to approved operating procedures
  • Navigate multiple computer systems and screens simultaneously while engaging with customer.
  • Verify customers information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance.
  • Outbound calling for surveying to obtain client specific information.
  • Meet quality assurance requirements and other key performance metrics, including punctuality and attendance
  • Shift and Schedule adherence.
  • Other duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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