Selerix

41 Selerix Jobs Hiring Near You

They work in conjunction with Selerix management and leadership to deliver best in class ACA reporting services. An ACA Customer Success Manager may be assigned to one of three teams: SLX Internal ...

They work in conjunction with Selerix management and leadership to deliver best in class ACA reporting services. An ACA Customer Success Manager may be assigned to one of three teams: SLX Internal ...

Indianapolis, IN Job Summary The Client Success Manager manages the various stages of the Selerix end-to-end solution and serves as the primary point of contact for clients. This role is responsible ...

Client Services Specialist

$17.50 - $23/hr

Any Selerix location Job Summary The Client Services Specialist is the foundational role in the Shared Services function - responsible for executing routine, well-defined tasks that support the ...

New

They work in conjunction with Selerix management and leadership to deliver best in class ACA reporting services. An ACA Customer Success Manager may be assigned to one of three teams: SLX Internal ...

Indianapolis, IN Job Summary The Client Success Manager manages the various stages of the Selerix end-to-end solution and serves as the primary point of contact for clients. This role is responsible ...

Consistently qualifies prospects by identifying and documenting specific needs relative to Selerix's product offering. * Coordinates, schedules, and conducts demonstrations to all assigned prospects ...

Client Services Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move ...

$16.25 - $21.50/hr

Any Selerix location Job Summary The Client Services Specialist is the foundational role in the Shared Services function - responsible for executing routine, well-defined tasks that support the ...

Plano, TX Columbia, SC Indianapolis, IN New Orleans, LA Remote What It Means to Be a Director at Selerix The Director level at Selerix is a functional leadership role. Directors lead a function or ...

Client Services Specialist

New Orleans, LA · On-site

$15.75 - $20.75/hr

This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move ...

New

Consistently qualifies prospects by identifying and documenting specific needs relative to Selerix's product offering. * Coordinates, schedules, and conducts demonstrations to all assigned prospects ...

Client Services Specialist

Plano, TX · On-site

$16.25 - $21.75/hr

This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move ...

New

Client Services Specialist

Columbia, SC · On-site

$14 - $18.25/hr

This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move ...

New

Director, EDI Job Summary The EDI Coordinator is the entry point into the EDI job family at Selerix. This role provides the coordination and communication backbone that keeps the EDI team's work ...

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Selerix Jobs Information

Infographic showing various job openings at Selerix in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Remote job distribution.

ACA Customer Success Manager

Selerix

Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

ACA Customer Success Manager

An ACA Customer Success Manager manages the various stages of the Selerix ACA process, ensuring compliance with IRS filing and employer reporting requirements. This position is the primary liaison between the client and Selerix for ACA reporting. They work in conjunction with Selerix management and leadership to deliver best in class ACA reporting services. An ACA Customer Success Manager may be assigned to one of three teams: SLX Internal, SS Retail, or SS PEO.

This position requires an extensive knowledge of the ACA Regulations and the ability to assist and educate large clients and partners.

Key Responsibilities
  • Consistently provides excellent customer service, including representing the clients' and Selerix's needs and goals to ensure quality.
  • Promptly researches and troubleshoots issues as reported by clients.
  • Communicates effectively with clients and the company to ensure positive resolution of issues.
  • Works collaboratively with partners, both internal and external, to resolve issues.
  • Ensures all data requirements can be met by the client and/or case builder for implementation and to meet ongoing data cadence needs.
  • Conduct onboarding meetings for new ACA clients using the established workflow.
  • Responsible for the initial configuration of the company in software.
  • Conduct training sessions with clients following established timelines and processes.
  • Maintain all required records and timelines in Monday.com.
  • Configures user credentials and provides them to the client team.
  • Following established processes and procedures, creates and configures setups based on client information.
  • Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Participate in staff meetings, conference calls, and other meetings, as needed.
  • Performs other duties as required.
Qualifications
  • Fluent in English with strong written and verbal communication skills
  • Professional demeanor with outstanding communication and interpersonal skills
  • Customer-focused mindset with a commitment to providing excellent service and support
  • Demonstrate strong ethics and maintain confidentiality
  • Expert Microsoft Office skills
  • Proven project management skills with exceptional organizational abilities, strong attention to detail, and a proactive approach to identifying and correcting errors early.
  • Self-starter and self-directed with excellent organizational and time management skills
  • Work in a team environment as well as independently
  • Demonstrates a sense of urgency with a proven ability to prioritize and manage multiple tasks and priorities effectively under pressure.
  • Ability to interpret, evaluate, and communicate detailed information while understanding and contribute to broader organizational goals.
  • Ability to manage and support a high-volume portfolio of clients.

Must be eligible for US employment.

We Offer The Following Benefits:
  • Medical, dental, and vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid Holidays
  • 401k (with match)
  • Basic Life
  • Long Term Disability (LTD)