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13 Seattle Times Customer Service Representative Jobs Hiring Near You

The Seattle Times

Content Studio Editor

Seattle, WA · On-site

$60K - $83K/yr

Create engaging social copy that promotes branded content across The Seattle Times' platforms ... And as a media solutions company, we combine cutting-edge digital capabilities and service with the ...

The Seattle Times

Content Studio Editor

Seattle, WA · On-site

Create engaging social copy that promotes branded content across The Seattle Times' platforms ... And as a media solutions company, we combine cutting-edge digital capabilities and service with the ...

New

The Seattle Times

Product Insert Helper

Kent, WA · On-site

The Seattle Times, the Pulitzer Prize-winning newspaper, is looking for a reliable Product Insert ... And as a media solutions company, we combine cutting-edge digital capabilities and service with the ...

The Seattle Times

Production Worker (Mailer)

Kent, WA · On-site

$20.65 - $25.40/hr

... days of service with the company! The Seattle Times, the Pulitzer Prize-winning newspaper, is ... Bundle product to prepare for final delivery to customers and businesses. * Assist Production team ...

The Seattle Times

Production Worker (Mailer)

Kent, WA · On-site

... days of service with the company! The Seattle Times, the Pulitzer Prize-winning newspaper, is ... Bundle product to prepare for final delivery to customers and businesses. * Assist Production team ...

The Seattle Times

Product Insert Helper

Kent, WA · On-site

$17.76/hr

The Seattle Times, the Pulitzer Prize-winning newspaper, is looking for a reliable Product Insert ... And as a media solutions company, we combine cutting-edge digital capabilities and service with the ...

The Seattle Times

Pressroom Associate

Kent, WA · On-site

$22.25/hr

New employee will receive two $600 bonuses, one after 90 days and a second after 180 days of service with the company!** The Seattle Times, the Pulitzer Prize-winning newspaper, is looking for a self ...

The Seattle Times

Pressroom Associate

Kent, WA · On-site

New employee will receive two $600 bonuses, one after 90 days and a second after 180 days of service with the company!** The Seattle Times, the Pulitzer Prize-winning newspaper, is looking for a self ...

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Content Studio Editor

Seattle, WA • On-site

The Seattle Times
501 - 1,000 employees
Learn more about The Seattle Timesexternal

$60K - $83K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

We are seeking a Content Studio Editor to oversee the creation, management, and editing of high-quality content for The Seattle Times Content Studio. This role involves writing, editing, and producing various content types, including branded articles, organic social media calendars, blog posts, and white papers. The Content Studio Editor works closely with clients, freelancers, and internal teams to ensure all content meets the highest editorial standards while aligning with client and organizational goals.
Responsibilities:
Content Creation and Editing:
  • Write 3-6 branded content pieces per month, ensuring alignment with client objectives and The Seattle Times standards.
  • Edit and proofread branded content articles, blog posts, and other written materials submitted by freelancers or team members.
  • Develop and maintain content guidelines to ensure quality and consistency across all projects.
Content Management and Coordination:
  • Collaborate with a network of freelance writers, designers, and videographers, assigning work and ensuring timely delivery of high-quality content.
  • Work closely with clients and the sales team to develop content concepts that meet client goals and align with The Seattle Times style and voice.
  • Manage the flow of content production, including tracking drafts, edits, and final approvals.
Organic Social Media and Digital Content:
  • Draft and manage organic social content calendars, ensuring alignment with overarching marketing strategies.
  • Create engaging social copy that promotes branded content across The Seattle Times' platforms.
  • Collaborate with internal teams to ensure social and digital content meets performance goals and engages target audiences.
Strategic Contributions:
  • Participate in client meetings to provide editorial insights and recommendations.
  • Monitor content performance using analytics tools, offering data-driven insights to improve strategies and outcomes.
  • Stay informed about industry trends and competitors to enhance content offerings and discover new opportunities.
Administrative Duties:
  • Oversee production schedules and deadlines, maintaining effective communication with internal teams and stakeholders. Keep updated status and detailed notes in Basecamp on all projects, ensuring seamless communication and organization.

Qualifications:
  • Education: Bachelor's degree in journalism, communications, marketing, or a related field.
  • Experience: Minimum of three years of experience in content creation, editing, or related roles, preferably in branded content.
  • Familiarity with AP style, ensuring adherence to established editorial standards.
  • Exceptional writing and editing skills with a strong attention to detail.
  • Experience managing content calendars and coordinating with cross-functional teams.
  • Proficiency in content management systems (e.g., WordPress) and tools like Photoshop.
  • Familiarity with SEO, social media best practices, and digital analytics tools.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Creative mindset with a passion for storytelling and brand building.
  • Collaborative team player with excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Predictable and reliable attendance is required for this position.

Work Location: This is a hybrid role requiring at least two days per week in the Seattle office (or more as required for special projects or business needs).
Salary: The full salary range for this position is $60,800 to $83,700. We typically pay between $60,800 to $76,100, depending on experience and qualifications. Additionally, this position is eligible for an annual bonus of up to $6,000, based on performance.
Benefits:
  • Medical, dental, and long-term disability insurance
  • Employee assistance program
  • Optional life and AD&D insurance and long-term care insurance
  • 401(k) plan with employer match
  • 10 days of annual vacation accrual, increasing with tenure up to 20 days
  • 10 days of annual sick accrual; unused sick pay accrues to an extended illness bank
  • 9 paid holidays
  • Monthly internet stipend for predominately remote employees
  • Subsidized transit cards and parking costs
  • Complimentary Seattle Times subscription
  • Wellness program
  • Fertility coverage (with lifetime limits) for eligible employees
  • Parental leave options

Founded in 1896, The Seattle Times continues its tradition as a family-owned, Pulitzer Prize-winning newspaper that cuts through the clutter and provides readers with timely, relevant news. We serve the Pacific Northwest with thoughtful, independent journalism that makes a real difference in our community. And as a media solutions company, we combine cutting-edge digital capabilities and service with the values and integrity of respected traditional media... with an established audience of 1.9 million. At The Seattle Times, you'll find work that matters.
If you need assistance to accommodate a disability, please contact Human Resources at careers@seattletimes.com and provide a description of the reasonable accommodation(s) needed.

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