Customer Success Manager, Mid-Market About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work ...
60 Scribe Jobs Hiring Near You
Customer Success Manager, Mid-Market About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work ...
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
Head of Data
San Francisco, CA · On-site
$230K - $275K/yr
tl;dr - At Scribe, data is the foundation of how we make decisions - we take it very seriously . We've built a data-literate team, where each function does hypothesis-driven experimentation with ...
Head of Data
San Francisco, CA · On-site
$230K - $275K/yr
tl;dr - At Scribe, data is the foundation of how we make decisions - we take it very seriously . We've built a data-literate team, where each function does hypothesis-driven experimentation with ...
Account Executive, SMB
San Francisco, CA · On-site
$90K/yr
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
Account Executive, SMB
San Francisco, CA · On-site
$90K/yr
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
Sales Manager, Commercial
San Francisco, CA · On-site
$260K/yr
Sales Manager, Commercial About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
Sales Manager, Commercial
San Francisco, CA · On-site
$260K/yr
Sales Manager, Commercial About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
Solutions Engineer
New York, NY · On-site
As Scribe's first-ever AI Solutions Engineer, you'll be an expert in Scribe's most complex and market-changing products, bridging the gap between closing the deal and delivering transformational ...
Solutions Engineer
New York, NY · On-site
As Scribe's first-ever AI Solutions Engineer, you'll be an expert in Scribe's most complex and market-changing products, bridging the gap between closing the deal and delivering transformational ...
Business Development Representative
San Francisco, CA · On-site
$80K/yr
Business Development Representative About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work ...
Business Development Representative
San Francisco, CA · On-site
$80K/yr
Business Development Representative About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work ...
Staff Backend Engineer, Core
San Francisco, CA · On-site +1
About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better.
Staff Backend Engineer, Core
San Francisco, CA · On-site +1
About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better.
Scribe is already used by over 600,000 organizations worldwide, but we're just scratching the surface with the world's largest enterprises. You'll play a defining role in shaping how these customers ...
Scribe is already used by over 600,000 organizations worldwide, but we're just scratching the surface with the world's largest enterprises. You'll play a defining role in shaping how these customers ...
Head of Data
San Francisco, CA · On-site +1
tl;dr - At Scribe, data is the foundation of how we make decisions - we take it very seriously . We've built a data-literate team, where each function does hypothesis-driven experimentation with ...
Head of Data
San Francisco, CA · On-site +1
tl;dr - At Scribe, data is the foundation of how we make decisions - we take it very seriously . We've built a data-literate team, where each function does hypothesis-driven experimentation with ...
Customer Success Specialist, SMB About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets ...
Customer Success Specialist, SMB About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets ...
Sales Manager, Commercial About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
Sales Manager, Commercial About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
This role is critical to Scribe's continued growth--our Enterprise customers represent some of the world's most recognized brands, and your work will ensure they realize and expand the full value of ...
This role is critical to Scribe's continued growth--our Enterprise customers represent some of the world's most recognized brands, and your work will ensure they realize and expand the full value of ...
Senior People Ops Generalist
San Francisco, CA · On-site
$120K - $140K/yr
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
Senior People Ops Generalist
San Francisco, CA · On-site
$120K - $140K/yr
About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Customer Success Manager, Mid-Market Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
Customer Success Manager, Mid-Market Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Senior Customer Success Manager, Enterprise About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes ...
Staff Full-Stack Engineer, Growth
San Francisco, CA · On-site +1
$235K - $280K/yr
About the role Scribe's PLG motion is a major driver of our accelerated revenue growth. With over 5 million users across 600,000 organizations, every experiment you ship can move company-level ...
Staff Full-Stack Engineer, Growth
San Francisco, CA · On-site +1
$235K - $280K/yr
About the role Scribe's PLG motion is a major driver of our accelerated revenue growth. With over 5 million users across 600,000 organizations, every experiment you ship can move company-level ...
Senior Frontend Engineer, Core
San Francisco, CA · On-site +1
$195 - $215K/hr
About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better.
Senior Frontend Engineer, Core
San Francisco, CA · On-site +1
$195 - $215K/hr
About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 29 days ago
Job description
Customer Success Manager, Mid-Market
About Scribe
Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done - 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers.
About the Role
Scribe's Mid-Market customers span industries, geographies, and use cases - and this role owns their journey from day one through renewal. You'll be the person customers rely on to get value from the product, scale adoption across their teams, and find new ways Scribe can change how their organization works. It's a relationship-driven, outcome-focused role where your impact shows up directly in retention and expansion numbers.
What You'll Do
Own a portfolio of Mid-Market accounts across the full customer lifecycle - onboarding, adoption, expansion, and renewal - with accountability for retention and revenue growth
Design and run onboarding and enablement programs that get customers to their first meaningful outcomes quickly and build momentum for broader rollout
Identify expansion opportunities within your book by understanding how customers work and connecting unmet needs to Scribe's capabilities
Lead business reviews that tie Scribe's impact to the outcomes customers care about, and use those conversations to deepen relationships and surface new use cases
Partner with Sales, Product, Marketing, and Support to close the loop on customer feedback, flag risk early, and contribute to the processes that make the CS motion more repeatable
Build the kind of trusted advisor relationships that make renewals a formality rather than a negotiation
What We're Looking For
Has 3 to 6 years in Customer Success, Account Management, or a customer-facing SaaS role, with hands-on experience managing the full customer lifecycle
Has owned renewals and expansion opportunities and can speak to how they moved the metrics that mattered
Connects product capabilities to real business problems - comfortable translating what Scribe does into outcomes that resonate with both technical users and business stakeholders
Highly organized and able to manage a full portfolio without letting anything slip - proactive by default, not reactive
Asks good questions before jumping to answers, and brings a consultative approach to every customer interaction
Thrives in environments where the playbook is still being written and builds process rather than waiting for it
Location
Remote, with a requirement to be based permanently in the United States or Canada.
Compensation
Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.
Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.
Scribe TA 2026