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60 Scorpion Customer Service Manager Jobs Hiring Near You

The Customer Service Manager manages a staff of customer service representatives and the overall management of the day-to-day activities in the department including, but is not limited to: * Manage ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership ...

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Customer Service Manager

Mississauga, ON · On-site

CA$18.60 - CA$22.90/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Major Activities * Assist Store ...

Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

The Customer Service Manager will lead a high performing team consisting of approximately 3-5 direct reports and 30+ indirect reports. This role is responsible for mentoring and developing ...

Customer Service Manager

Amherst, NY · On-site

$21.75 - $23.25/hr

In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and ...

Customer Service Manager

Albany, NY · On-site

$50K - $60K/yr

Service Members on all inquiries such as invoicing, LMS, login issues etc. Minimum response time of 1 business day requirement. * Manage data integrity through a strong CRM discipline - Sales Force

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Showing results 41-60

CUSTOMER SERVICE MANAGER

Omega Flex

Exton, PA • On-site

Full-time

Posted 17 days ago


Job description

Description:

The Customer Service Manager manages a staff of customer service representatives and the overall management of the day-to-day activities in the department including, but is not limited to:

  • Manage and lead the Customer Service functions to include timely processing of sales orders, customer complaints, required reporting and analysis, effective communication across departmental lines and establishing departmental and individual goals and objectives.
  • Create and track departmental results of quality and productivity standards and ongoing quality improvement programs.
  • Work with managers outside the department to establish quality and productivity standards and ongoing quality improvement programs within their departments.
  • Responsible for maintaining, designing and implementing processes and procedures that improve the operations of the department and in accordance with SOX and ISO guidelines
  • Maintain sales representative and customer contracts.
  • Track, calculate, and report to management Incentive, Rebate, Wholesaler, Commissions, and etc. financial impact on a monthly/quarterly/annually basis for both the TracPipe and Industrial Divisions.
  • Work with Finance to resolve Customer Account issues.
  • Any other duties as assigned by the management of Omega Flex, Inc.

Qualifications:

Minimum of a High School diploma with 5 years management experience, or a Bachelor's Degree with minimum of 3 years management experience

computer proficiency

Knowledge of office procedures

Ability to read and interpret accounting and financial reports

Excellent written and oral skills, problem resolution and interpersonal skills