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SCA Health

120 Sca Health Insurance Verification Representative Jobs Hiring Near You

SCA Health

Clinic Front Desk - OAZ

Zanesville, OH · On-site

$16 - $20/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... insurance verification, and answering phones. * Welcomes and greets all patients and visitors, in ...

SCA Health

Clinic Front Desk - OAZ

Zanesville, OH · On-site

$16 - $20/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... insurance verification, and answering phones. * Welcomes and greets all patients and visitors, in ...

SCA Health

Clinic Front Desk Float - OrthoNeuro

Dublin, OH · On-site

$15.25 - $18.25/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... Verify patient insurance coverage is current and correct at each visit. Including verifying ...

SCA Health

Clinic Front Desk Float - OrthoNeuro

Dublin, OH · On-site

$15.25 - $18.25/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... Verify patient insurance coverage is current and correct at each visit. Including verifying ...

SCA Health

Scheduler - OrthoNeuro

New Albany, OH · On-site

$18 - $23.25/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... insurance information into the billing system. * Responsible for contacting payers to verify ...

SCA Health

Scheduler - OrthoNeuro

New Albany, OH · On-site

$18 - $23.25/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... insurance information into the billing system. * Responsible for contacting payers to verify ...

SCA Health

Clinic Front Desk - OSSM

Granville, OH · On-site

$17 - $18/hr

As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two ... insurance, and more. Please visit, to learn more about our benefits. Your ideas should inspire ...

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SCA Health Jobs Information

Do workers at SCA Health get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Does SCA Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

At SCA Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from SCA Health affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at SCA Health?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 32% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 36% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at SCA Health worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do SCA Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for SCA Health workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at SCA Health?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Do SCA Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at SCA Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at SCA Health?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a SCA Health job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at SCA Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at SCA Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at SCA Health get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at SCA Health?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at SCA Health enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at SCA Health recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at SCA Health?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at SCA Health?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think SCA Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how SCA Health is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Insurance Verification Representative jobs?

What are the most popular jobs at Sca Health?

What are the most popular categories at Sca Health?

Infographic showing various Insurance Verification Representative job openings at Sca Health in the United States as of August 2026, with employment types broken down into 3% As Needed, 89% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.

Call Center Rep - Orthopedic Foot and Ankle

SCA Health

Worthington, OH • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

267th of 898 rated healthcare providers

Job description

Overview
OrthoAlliance is a nationally leading patient-centered, physician-led management services organization that helps orthopedic practices grow and thrive in an evolving healthcare landscape. Its partner practices include more than 200 physicians across the full spectrum of orthopedic and sports medicine specialties. As part of SCA Health, OrthoAlliance is backed by a national organization that serves more than two million patients each year across hundreds of surgical facilities and physician practice clinics nationwide. Together, OrthoAlliance and SCA Health are committed to delivering quality-driven, value-based care while supporting physicians and improving the patient experience.
At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:
  • Clinical quality
  • Integrity
  • Service excellence
  • Teamwork
  • Accountability
  • Continuous improvement
  • Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
Patient Call Representatives interface with patients primarily via inbound and outbound calls in order to assist them with inquiries the patient may have. The reps receive and/or collect payments and resolve their issue either through a one call interaction or by escalation and follow up.
RESPONSIBILITIES
  • Take inbound calls from patients and make outbound calls to patients
  • Provide one call resolution to patient inquires whenever possible and perform timely follow up
  • on inquiries requiring escalation or additional research
  • Follow up on all patient voicemails within 24 hours
  • Provide patient education regarding how to understand their Explanation of Benefits (EOB)
  • Take payments from patients
  • Provide requested documentation and records
  • Consistently achieve defined metrics
  • Read and understand contracts with Insurance companies
  • Review and determine if an adjustment is required on an account
  • Review and determine if a refund is required on an account
  • Verify insurance
  • Provide patient estimates
  • Verify and update demographic information
  • Research and locate missing payments
  • Review clinical information to determine if a coding review is required

Qualifications
  • H/S Diploma or equivalent
  • A minimum of 1 year of experience in a medical office, customer service or call center role
  • Experience with revenue cycle is helpful and preferred
  • Ability to read, analyze and interpret financial reports, and information in patient accounts
  • Ability to write routine reports and correspondence
  • Microsoft Office Suite including Word and Outlook.
  • Excel including the ability to sort and filter data.
  • Must be able to type a minimum of 45 wpm.
  • Must have excellent phone and customer service skills
  • Must be very organized, be detail oriented, solve problems and multitask

USD $16.00/Hr. USD $19.00/Hr.

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