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60 Sbe Guest Service Agent Jobs Hiring Near You

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Fairfield Inn Atlanta Airport

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Full-Time Front Desk/Guest Service Agent Fairfield by Marriott Atlanta Airport South is seeking a Full-Time Front Desk/Guest Service Agent. The primary purpose of the Guest Service Agent is to greet ...

Legacy Ventures LLC

Guest Service Agent

Corpus Christi, TX · On-site

$12.50 - $15.75/hr

Guest Service Agent - TX Lively Beach Resort (LHP LB1) - Corpus Christi, TX Overview Position Type Full Time Category Hospitality - Hotel Guest Service Agent Summary: Guest Service Agents are the ...

Hotel Warner

Guest Service Agent

West Chester, PA · On-site

$14.25 - $18/hr

Guest Service Agent We are seeking a friendly and professional Guest Service Agent to join our dedicated team. The ideal candidate will excel in delivering exceptional customer service in a hotel ...

47th Street Phoenix

Guest Service Agent

Phoenix, AZ

$14 - $17.75/hr

Job Summary: We are seeking a Guest Service Agent to join our team. The Guest Service Agent will be responsible for providing friendly and efficient customer service to all guests, including ...

Peachtree Group

Guest Service Agent

Plainfield, IN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Crescent Services

Guest Service Agent

Redwood City, CA · On-site

$18.25 - $23.25/hr

Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest ...

Peachtree Group

Guest Service Agent

Heath, TX · On-site

$13.50 - $17/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

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Guest Service Agent

Commonwealth Hotels

Houston, TX • On-site

$14.25 - $18.25/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Team at Courtyard by Marriott Houston Rice University!
The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
About Us:
Working at Courtyard Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. At Courtyard Houston Rice University, our team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, a reflection of the dedication and excellence of our staff. Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston's top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is not just about location; it is about being part of a dynamic team in one of Houston's most exciting areas. If you are ready to contribute to our success and grow your career, we would love to have you on board.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Courtyard by Marriott Houston Rice University offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Financial Perks: SAME DAY PAY
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program
Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What we are looking for in a Full-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent includes:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are essential for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts calmly and effectively is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the job's demands.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

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