ZipRecruiter

Log In

Five Guys
Five Guys

71 Five Guys Guest Service Agent Jobs Hiring Near You

Five Guys

Shift Leader - Five Guys Powell

Powell, TN · On-site

$11.75 - $14.50/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Leader - Five Guys Alcoa

Alcoa, TN · On-site

$12 - $14.75/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Leader - Five Guys Shallotte

Shallotte, NC · On-site

$12.75 - $15.75/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Lead - Five Guys Leland

Leland, NC · On-site

$12 - $14.75/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Leader - Five Guys Sumter

Sumter, SC · On-site

$12.25 - $15.25/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Leader - Five Guys, Cornelius

Cornelius, NC · On-site

$12.75 - $15.75/hr

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Shift Leader - Five Guys Hickory

Hickory, NC · On-site

We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a ... Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room ...

Five Guys

Crew Member - Five Guys Cornelius

Cornelius, NC · On-site

$14 - $18/hr

Job Title: Crew Member - Five Guys Pay Potential: $14-$18/hr Job Type: Full-Time, Part-Time Pay ... Customer Service: Bring the energy to our open kitchen, call out orders, and keep the dining room ...

Five Guys

Crew Member - Five Guys Boone

Boone, NC · On-site

$14 - $18/hr

Job Title: Crew Member - Five Guys Pay Potential: $14-$18/hr Job Type: Full-Time, Part-Time Pay ... Customer Service: Bring the energy to our open kitchen, call out orders, and keep the dining room ...

Five Guys

Crew Member - 4108

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 0421

Grove City, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 1054

Dublin, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 0421

Grove City, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 4006

Heath, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 4153

Powell, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 0458

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 0391

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 0642

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 1293

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

Five Guys

Crew Member - 4081

Columbus, OH · On-site

$12/hr

... cleanliness and customer service. No freezers in our restaurants. Earn, learn and grow your career with Five Guys. What we offer you: * Flexible hours and schedules to meet your needs.

next page

Showing results 1-20

All JobsFive Guys JobsFive Guys Guest Service Agent Jobs

Five Guys Jobs Information

What is it like to work at Five Guys?

Five Guys is known for its casual and fast-paced work environment, which reflects the company's emphasis on customer satisfaction and employee flexibility. The team structure is often flat, with a focus on cross-training and promoting from within, allowing employees to develop a range of skills and take on various roles. Working at Five Guys may appeal to individuals who value a dynamic work environment, opportunities for advancement, and a company culture that prioritizes customer service and employee satisfaction.

What makes Five Guys an attractive place to work?

Five Guys is a well-established fast-food chain with a strong reputation for quality food and customer service, operating over 1,500 locations worldwide. The company is known for its fast-paced and dynamic work environment, offering opportunities for employees to develop skills in customer service, teamwork, and time management, as well as flexible scheduling and opportunities for advancement. By joining Five Guys, employees can contribute to the company's continued growth and success, while also developing their skills and expertise in a supportive and collaborative team environment.

Do workers at Five Guys get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Five Guys pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

At Five Guys, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Five Guys?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Five Guys?

Most people who work part-time don’t get paid time off.
85% of people who work part-time say they don’t get paid time off
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Five Guys affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Five Guys?

Some people get paid time off from work.
62% of people say they don’t get paid time off.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Five Guys worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Five Guys workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Five Guys workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Five Guys?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Five Guys managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Five Guys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Five Guys?

Some people find it hard to take sick days.
46% of people report that it’s hard to take time off if they are sick.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Five Guys job good for students?

Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Five Guys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Five Guys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Five Guys get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Five Guys?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 134 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Five Guys enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Five Guys recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Five Guys?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Five Guys?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Five Guys’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Five Guys is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Guest Service Agent jobs?
What are the most popular jobs at Five Guys?
What are the most popular categories at Five Guys?
Infographic showing various Guest Service Agent job openings at Five Guys in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.

Shift Leader - Five Guys Powell

Five Guys

Powell, TN • On-site

$11.75 - $14.50/hr

Full-time

Re-posted 22 days ago

Five Guys rating

6.4

Company rating: 6.4 out of 10

Based on 386 frontline employees who took The Breakroom Quiz

13th of 106 rated fast food restaurants

Job description

Job Title: Shift Leader - Five Guys
Pay Potential: {{pay}} (Earn more with Tips & Weekly Bonuses!)
Job Type: Full-Time / Part-Time
Location: {{location_name}} | {{location_address}}
Lead a "No Jerks" Team with a Purpose!
Welcome to Life's Food, a premier Five Guys franchisee where we lead with a Servant's Heart. We don't just sling the industry's best burgers and fresh-cut fries; we build leaders and support global missions.
We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you're a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.
What You'll Do (The Lead Role)
  • Command the Kitchen: You'll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
  • Coach & Mentor: You aren't just a boss; you're a teacher. You'll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
  • Own the Standard: You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
  • Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.
Who You Are
  • Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
  • High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
  • Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
  • Mission-Driven: You want to be part of a company that funds charity work locally and globally.
Perks & Benefits
  • Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
  • Free Meals: Enjoy a free Five Guys meal every single shift.
  • Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
  • Real Impact: Your hard work directly supports local and global missions through the Life's Food initiative.

Ready to step up? Apply today and join the Life's Food family!
Company Introduction
Life's Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net

What Five Guys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply