60 Salt River Project Customer Service Representative Jobs Hiring Near You

Select how often (in days) to receive an alert:

Location: Scottsdale, AZ, US

Date: Jul 23, 2026

Requisition ID: 20382

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well‑being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Provide engineering services to SRP in a technically sound, safe, timely and cost effective manner to enable SRP to realize its goals and objectives for providing water and energy related services.

• Perform annual transmission planning analysis of the transmission system and determine capital projects needed in the next six to ten years.
• Perform analysis to determine the impact of connecting large and small generator projects of varying technologies (including renewables) to the transmission system.
• Perform analysis to determine the impact of connecting large, dedicated customer loads to the transmission system.
• Document the results of all analysis performed, provide updates to management, and present and train on study results as required.
• Administer and review work performed by consultants and others.
• Actively participate in industry committees and tasks forces as a representative of SRP as required.
• Complex problem-solving skills for power systems and the ability to advocate on SRP's behalf in public and industry forum

Completion of a bachelor’s degree in engineering from an ABET accredited curriculum, an International Engineering Alliance (IEA) recognized institution, ABET Mutual Recognition Agreement (MRA) or any state or internationally recognized PE registration.

Five (5) years full time experience actively engaged in engineering practice. Must have demonstrated the successful accomplishment of work of the nature defined for the job of Senior Engineer.

Promotion to Level 2 requires a minimum of two years of experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three years of experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Responsible for project budgets and schedules. Occasional contacts with customers and outside agencies. Contacts with suppliers of equipment and services. Occasional travel to suppliers facilities, industry organizational functions and SRP facilities. Ability to work effectively with various organizational groups within SRP. Ability to use engineering tools required for the job (i.e., computer, test equipment, etc.).

Must possess the appropriate valid Arizona driver’s license.

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

To promote the safety and well‑being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre‑employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.