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45 Salt River Project Customer Service Representative Jobs Hiring Near You

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Do workers at the Salt River Project get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Does the Salt River Project pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and February 2026.

At the Salt River Project, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from the Salt River Project affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 17 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at the Salt River Project?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and February 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at the Salt River Project worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and February 2026.

Do the Salt River Project workers get to choose the shifts they work?

Most people get to choose which shifts they work.
72% report that they have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it for the Salt River Project workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at the Salt River Project?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and February 2026.

Do the Salt River Project managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at the Salt River Project spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at the Salt River Project?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at the Salt River Project good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at the Salt River Project feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at the Salt River Project get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at the Salt River Project?

Most people don’t feel stressed out here.
81% of people say they don’t feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at the Salt River Project enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at the Salt River Project recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at the Salt River Project?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at the Salt River Project?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think the Salt River Project’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how the Salt River Project is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and February 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Salt River Project?

What are the most popular categories at Salt River Project?

Infographic showing various Customer Service Representative job openings at Salt River Project in the United States as of August 2026, with employment types broken down into 21% Internship, and 79% Full Time. Highlights an 83% Physical, 13% Hybrid, and 4% Remote job distribution.

Relay Technician (East Valley)

Salt River Project

Mesa, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Salt River Project rating

9.0

Company rating: 9.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Requisition ID: 20418
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking

Summary
Relay Commissioning & Testing
  • Performs programming, calibration, testing, troubleshooting, and maintenance of Power System Operation Technology equipment (protective relaying systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

Protection Automation and Control Construction
  • Performs project management, testing, and QA/QC functions for Power System Operational Technology equipment (protective relaying systems, control systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

What You'll Do
Relay Commissioning & Testing
  • Programs settings on microprocessor relays and other intelligent electronic devices
  • Commission and energizes protective relaying systems, telemetry devices, and other intelligent electronic devices through validation of wiring, settings, communication protocols and logic
  • Uses test equipment to simulate faults to validate protective relay systems
  • Performs preventative and corrective maintenance of protective relaying systems and other intelligent electronic devices
  • Develops and submits all commissioning and maintenance testing documentation for asset management and regulatory compliance
  • Must be available to work overtime and accept callouts
  • Assists with Protection Automation & Control Construction responsibilities as assigned

Protection Automation & Control Construction
  • Provides on-site project management (planning, organizing, leading, and controlling) by providing direction and oversight to field personnel and contingent workforces
  • Outage coordination for generation, transmission, distribution, and industrial customers
  • Maintains quality assurance and quality control through reviewing and correcting protection and control engineering design prints
  • Responsible for installation strategy (panel construction, procurement, wire pull schedules, field wiring, etc.)
  • Performs installation quality assurance and quality control through field wiring checks and supporting with scheme checks
  • Must be available to work overtime to meet project milestones
  • Assists with Relay Commissioning & Testing responsibilities as assigned

Education
Completion of an appropriate Apprenticeship program or equivalent.
Experience
This position may be filled at one of the three levels listed below, based on the candidate's relevant experience and demonstrated proficiency in the required knowledge, skills, and competencies.
Technician I: No prior experience is required. Incumbents at this level will participate in a four-year apprenticeship or equivalent training program.
Technician II: Requires a minimum of four (4) years of relevant experience or completion of a four-year apprenticeship or equivalent training program.
Senior Technician: Requires a minimum of two (2) years of experience as a Relay Technician 2 or a minimum of six (6) years of relevant experience.
Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.
Additional Requirements and Qualifications
  • Knowledge of the principles of electrical and electronic theory
  • Knowledge of algebra, geometric, trigonometric, and statistical concepts, techniques, and procedures
  • Knowledge of personal computer operation and transient cyber assets Knowledge of relay and test set applications
  • Knowledge and understanding of protective relay theory, principles, and applications
  • Knowledge of commissioning, protective system testing and construction processes
  • Must be available to work overtime
  • Performs related work as required and/or assigned
  • Attends training programs, seminars, conferences, and meetings
  • Assists engineers and other personnel
  • Assists in directing other technicians, apprentices, and trades helpers

Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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