Maintain a high service level (SLA) by evaluating customer demand and expediting material to meet ... worldwide, the industry's largest Service portfolio. You may recognize our products in some of the ...
60 Sla Worldwide Jobs Hiring Near You
Maintain a high service level (SLA) by evaluating customer demand and expediting material to meet ... worldwide, the industry's largest Service portfolio. You may recognize our products in some of the ...
Robotic Systems Integration Engineer (SLA & SLS)
Boston, MA · On-site
$90K - $130K/yr
Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype ...
Robotic Systems Integration Engineer (SLA & SLS)
Boston, MA · On-site
$90K - $130K/yr
Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype ...
Technical Support Team Lead
Atlanta, GA · On-site
$90 - $120/hr
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Technical Support Team Lead
Atlanta, GA · On-site
$90 - $120/hr
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Technical Support Team Lead
Atlanta, GA · On-site +1
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Technical Support Team Lead
Atlanta, GA · On-site +1
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Senior Director, NOC & Customer Success
Pittsburgh, PA · Remote
$140K - $240K/yr
Work directly with senior leadership on operational performance, customer experience, SLA ... worldwide. As our deployment footprint grows, we are building a world-class customer success and ...
Senior Director, NOC & Customer Success
Pittsburgh, PA · Remote
$140K - $240K/yr
Work directly with senior leadership on operational performance, customer experience, SLA ... worldwide. As our deployment footprint grows, we are building a world-class customer success and ...
Technical Support Team Lead
Atlanta, GA · On-site
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Technical Support Team Lead
Atlanta, GA · On-site
... destinations worldwide a seamless localized shopping experience. Our end-to-end e-commerce ... Set, monitor, and manage team targets to ensure KPI and SLA achievement. * Ensure ticket queues are ...
Systems Analyst I (Active Secret Clearance) - 2nd Shift position with Security Clearance
Sterling, VA · On-site
$55K - $57K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 2nd Shift position with Security Clearance
Sterling, VA · On-site
$55K - $57K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 2nd Shift position - Monday - Friday (3:00 PM - 11:00
Sterling, VA · On-site
$55K - $57K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 2nd Shift position - Monday - Friday (3:00 PM - 11:00
Sterling, VA · On-site
$55K - $57K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 1st Shift position with Security Clearance
Sterling, VA · On-site
$50K - $55K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 1st Shift position with Security Clearance
Sterling, VA · On-site
$50K - $55K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 1st Shift position - Monday - Friday (7:00 AM - 3:00 P
Sterling, VA · On-site
$50K - $55K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Systems Analyst I (Active Secret Clearance) - 1st Shift position - Monday - Friday (7:00 AM - 3:00 P
Sterling, VA · On-site
$50K - $55K/yr
... SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience ...
Manager I, Regional Service Delivery
Raritan, NJ · On-site
$90K - $95K/yr
Drive operational excellence and SLA attainment. * Manage service risks and regional performance ... worldwide. We empower digital workplaces by enabling individuals to work smarter from any location ...
Manager I, Regional Service Delivery
Raritan, NJ · On-site
$90K - $95K/yr
Drive operational excellence and SLA attainment. * Manage service risks and regional performance ... worldwide. We empower digital workplaces by enabling individuals to work smarter from any location ...
Manager I, Regional Service Delivery
Raritan, NJ · On-site
$90K - $95K/yr
Drive operational excellence and SLA attainment. * Manage service risks and regional performance ... worldwide. We empower digital workplaces by enabling individuals to work smarter from any location ...
Manager I, Regional Service Delivery
Raritan, NJ · On-site
$90K - $95K/yr
Drive operational excellence and SLA attainment. * Manage service risks and regional performance ... worldwide. We empower digital workplaces by enabling individuals to work smarter from any location ...
Technical Product Manager
Seattle, WA · On-site
$141K - $197K/yr
... worldwide. At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Technical Product Manager
Seattle, WA · On-site
$141K - $197K/yr
... worldwide. At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Technical Product Manager
Seattle, WA · On-site
$141K - $197K/yr
... worldwide. At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Technical Product Manager
Seattle, WA · On-site
$141K - $197K/yr
... worldwide. At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Technical Product Manager
Seattle, WA · On-site
$141 - $198/hr
... worldwide.At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Technical Product Manager
Seattle, WA · On-site
$141 - $198/hr
... worldwide.At Blue Origin, we envision millions of people living and working in space for the ... Define SLA service tiers with embedded cost assumptions: uptime guarantees, latency commitments ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
Oversight of SLA adherence and deliverables. * Adherence to the Salesforce, Policy Admin (UW ... worldwide * Address processing queries from the Multinational team, underwriting, claims, and ...
... worldwide. **This position is contingent upon contract award** SOSi is seeking a Help Desk Lead to ... and SLA adherence Qualifications Minimum Requirements * Active TS-SCI Clearance. * Bachelor ...
... worldwide. **This position is contingent upon contract award** SOSi is seeking a Help Desk Lead to ... and SLA adherence Qualifications Minimum Requirements * Active TS-SCI Clearance. * Bachelor ...
Program Manager II, Amazon Worldwide Grocery, Operations Reporting - Ops Business Support
Arlington, VA · On-site
... Worldwide Grocery. This role owns compensation-linked Scorecards, key production reports tied to ... SLA on STI-impacting outputs Lead monthly scorecard cycles from metric development through UAT ...
Program Manager II, Amazon Worldwide Grocery, Operations Reporting - Ops Business Support
Arlington, VA · On-site
... Worldwide Grocery. This role owns compensation-linked Scorecards, key production reports tied to ... SLA on STI-impacting outputs Lead monthly scorecard cycles from metric development through UAT ...
Sla Worldwide Jobs Information

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
2026-07-02
Country:
United States of America
Location:
OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA
At Otis, we're dedicated to reinventing the way people move. As cities reach impossible heights and the digital revolution transforms daily life, our customers look to Otis for new ways to keep their world moving. As always, we're ready - with a bold vision of the future and the groundbreaking technology to make it happen.
The Field Supply Chain Team in North America immediately needs a Sourcing Analyst whose responsibilities will include purchasing material for the central procurement of ROBUST full systems.
The successful candidate will be responsible for:
- Conducting RFP/RFQ exercises, both for both pre and post award NE/MOD ROBUST contracts in collaboration with all NAA field local offices
- Present FSC determined material source & defined pricing proposal to NAA field local office; ensuring strong communication to ensure material requirements are fulfilled & customer expectations are met
- Prepare purchase orders (PO) for ROBUST systems & sub-systems sourced from national and international suppliers; ensure supplier compliance with Otis Terms and Conditions
- Ensure supplier PO and price confirmation; responsible for utilizing negotiating techniques to ensure material pricing is supplier's best offer
- Manage material logistics; ensure on-time deliveries, proper inventory level, and support services rates/performance metrics
- Monitor material execution of centrally sourced material; actual vs estimate performance
- Work with external Supplier groups to resolve supply issues promptly; demonstrate excellent customer service skills
- Maintain a high service level (SLA) by evaluating customer demand and expediting material to meet internal/external customer needs.
- Manage suppliers to perform quality, delivery, cost, and inventory metrics.
- Ability to perform timely escalations on issues that arise during centralized sourcing exercises
- Compile price proposals, financial reports, and analyses to support price reasonableness, purchase quantity, and strategy; strong analytical skills required
- Participate in process improvement activities to improve internal processes for quality and productivity & deploy future state FSC centralization goals
Other responsibilities include:
- Resolve discrepancies in purchase orders
- Resolve material rejections
- Manage price increases
- Identify cost savings opportunities
- Resolve invoicing issues
Education
Candidates must possess a BS or BA in business, supply chain, or engineering.
Experience
Minimum of 1-3years related experience in a supply chain function or Elevator Field experience
Experience in SDC
Experience in MOD eLog
Experience with Global JDE & associated systems (K2)
Microsoft products: Excel, PowerPoint, Access, Forms, SmartSheet, Teams
Other data manipulation programs is a plus
Ability to read Engineering drawings & customer Elevator / Escalator specification/requirement documentation required
Ability to work with various cross-functional groups, including Field Operations (Sales, Supervisors, Project Managers), Engineering, and Supplier Quality to ensure business goals are met
Must be able to work in and fully support a Team environment
Additional Comments
We seek a self-motivated, team-oriented person with good interpersonal skills and strong written and oral communication abilities. He/she must be well-versed in related business processes, associated systems, problem-solving methods, and analytical tools. Our internal and external customers are essential; this position requires an excellent Customer Service attitude. A strong understanding and application of lean manufacturing are a strong plus.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms