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Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...
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Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...
Houston, TX · On-site +1
$92K - $112K/yr
Job Title: IT Manager Reports to: Partner Group Job Summary : The IT Manager's role is to ensure ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...
Houston, TX · On-site +1
$92K - $112K/yr
Job Title: IT Manager Reports to: Partner Group Job Summary : The IT Manager's role is to ensure ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...
$95K - $116K/yr
... remote learning/court hearings/lawyer meetings. The Information Technology Manager is also responsible for ensuring adequate and sufficient data safety and security measures are being implemented ...
$95K - $116K/yr
... remote learning/court hearings/lawyer meetings. The Information Technology Manager is also responsible for ensuring adequate and sufficient data safety and security measures are being implemented ...
Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
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Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
Eden Prairie, MN · On-site
$135K - $155K/yr
The IT Manager reports to the IT Director.IT Manager Responsibilities/Accountabilities: · ... for remote offices, field employees, and mobile users, while maintaining consistent standards ...
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Eden Prairie, MN · On-site
$135K - $155K/yr
The IT Manager reports to the IT Director.IT Manager Responsibilities/Accountabilities: · ... for remote offices, field employees, and mobile users, while maintaining consistent standards ...
Nashville, TN · On-site
$91K - $112K/yr
The IT Manager leads and develops the IT team, establishes operational standards, manages ... Support and oversee technology operations across multiple office, property, and remote locations ...
Nashville, TN · On-site
$91K - $112K/yr
The IT Manager leads and develops the IT team, establishes operational standards, manages ... Support and oversee technology operations across multiple office, property, and remote locations ...
$100K - $110K/yr
Provide hands-on support for employees, including remote users, and oversee daily IT operations with the assistance of the IT helpdesk staff in each facility. * Software Lifecycle Management: Manage ...
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$100K - $110K/yr
Provide hands-on support for employees, including remote users, and oversee daily IT operations with the assistance of the IT helpdesk staff in each facility. * Software Lifecycle Management: Manage ...
Hayward, CA · On-site
Farasis is on the lookout for a passionate IT Manager . In this dynamic role, you'll work with ... Hybrid remote/onsite in Hayward, CA Powered by JazzHR MJh2Nhu6Fr
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Hayward, CA · On-site
Farasis is on the lookout for a passionate IT Manager . In this dynamic role, you'll work with ... Hybrid remote/onsite in Hayward, CA Powered by JazzHR MJh2Nhu6Fr
Buena Park, CA · On-site
$100K - $110K/yr
Provide hands-on support for employees, including remote users, and oversee daily IT operations with the assistance of the IT helpdesk staff in each facility. * Software Lifecycle Management: Manage ...
Buena Park, CA · On-site
$100K - $110K/yr
Provide hands-on support for employees, including remote users, and oversee daily IT operations with the assistance of the IT helpdesk staff in each facility. * Software Lifecycle Management: Manage ...
Bellevue, WA · Hybrid
$107K - $131K/yr
Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate ... May work in remote office locations on Wednesdays and Fridays. COMPENSATION: At Sono Bello, we ...
Bellevue, WA · Hybrid
$107K - $131K/yr
Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate ... May work in remote office locations on Wednesdays and Fridays. COMPENSATION: At Sono Bello, we ...
Fort Wayne, IN · On-site
$93K - $114K/yr
We're looking for a hands-on IT Manager to own the technology environment that keeps approximately 400 users productive across our Fort Wayne headquarters and remote branch offices. You'll lead a ...
Fort Wayne, IN · On-site
$93K - $114K/yr
We're looking for a hands-on IT Manager to own the technology environment that keeps approximately 400 users productive across our Fort Wayne headquarters and remote branch offices. You'll lead a ...
Houston, TX · On-site
$90K - $111K/yr
Experience using PSA ticketing systems and remote support tools for IT service management, such as ConnectWise. * Strong problem-solving skills and the ability to troubleshoot complex IT issues.
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Houston, TX · On-site
$90K - $111K/yr
Experience using PSA ticketing systems and remote support tools for IT service management, such as ConnectWise. * Strong problem-solving skills and the ability to troubleshoot complex IT issues.
Worcester, MA · On-site
$94K - $116K/yr
Information Technology Manager Veterans Inc. is a premier non-profit organization dedicated to ... Provide multi-channel technical support (in-person, phone, email, remote). Travel to regional sites ...
Worcester, MA · On-site
$94K - $116K/yr
Information Technology Manager Veterans Inc. is a premier non-profit organization dedicated to ... Provide multi-channel technical support (in-person, phone, email, remote). Travel to regional sites ...
Las Vegas, NV · On-site
$87K - $106K/yr
Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Managing distributed teams * Very strong interpersonal skills * Experience working with large data ...
Las Vegas, NV · On-site
$87K - $106K/yr
Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Managing distributed teams * Very strong interpersonal skills * Experience working with large data ...
Las Vegas, NV · On-site +1
$90K - $111K/yr
Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Managing distributed teams * Very strong interpersonal skills * Experience working with large data ...
Las Vegas, NV · On-site +1
$90K - $111K/yr
Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Managing distributed teams * Very strong interpersonal skills * Experience working with large data ...
Torrance, CA · On-site
$99K - $121K/yr
IT Manager (Korean/English Bilingual - required) Torrance, CA 4 days onsite / 1 day remote Full-time About the Opportunity A growing global water technology organization is seeking a hands-on ...
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Torrance, CA · On-site
$99K - $121K/yr
IT Manager (Korean/English Bilingual - required) Torrance, CA 4 days onsite / 1 day remote Full-time About the Opportunity A growing global water technology organization is seeking a hands-on ...
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Mobile, AL · On-site
$90K - $115K/yr
Key Responsibilities ● Manage day to day IT operations and support for staff across all Genesis office locations and remote team members nationwide. ● Administer and maintain our technology stack ...
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Mobile, AL · On-site
$90K - $115K/yr
Key Responsibilities ● Manage day to day IT operations and support for staff across all Genesis office locations and remote team members nationwide. ● Administer and maintain our technology stack ...
Sterling, VA · On-site
$94K - $115K/yr
The IT Manager is responsible for the performance, security, reliability, and continuous ... Strong troubleshooting and analytical skills, including remote support capabilities. * Experience ...
Sterling, VA · On-site
$94K - $115K/yr
The IT Manager is responsible for the performance, security, reliability, and continuous ... Strong troubleshooting and analytical skills, including remote support capabilities. * Experience ...
Hemet, CA · On-site
$95K - $116K/yr
Knowledge of VPN remote software and RDP setup from start to finish. * Understanding of DNS, DHCP ... Aligning IT infrastructure with current and future business requirements and goals * Managing IT ...
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Hemet, CA · On-site
$95K - $116K/yr
Knowledge of VPN remote software and RDP setup from start to finish. * Understanding of DNS, DHCP ... Aligning IT infrastructure with current and future business requirements and goals * Managing IT ...
Bellevue, WA · On-site
$125K - $150K/yr
The IT Manager drives service delivery performance, operational accountability, analytics, and ... May work in remote office locations on Wednesdays and Fridays. COMPENSATION: At Sono Bello, we ...
Bellevue, WA · On-site
$125K - $150K/yr
The IT Manager drives service delivery performance, operational accountability, analytics, and ... May work in remote office locations on Wednesdays and Fridays. COMPENSATION: At Sono Bello, we ...
$50K - $85K/yr
Full-time
Posted 7 days ago
Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well.
We’re hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support — someone who knows the admin centers cold, communicates clearly with nontechnical users, and works our processes the same way every time.
About Texas Technology Group
TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they can focus on their work. Our clients count on us to be responsive, professional, and consistent — and that standard starts with the people on our support team.
About the role
Twelve months in, you’ll be the go-to person for everything Microsoft 365 across our client base: managing tenants, resolving user issues on the first touch, keeping documentation current, and helping clients get more value out of the tools they already pay for. You’ll work tickets end-to-end, follow our documented procedures and checklists closely, and communicate proactively so clients never wonder where things stand.
What you’ll do
• Administer client Microsoft 365 tenants — user and license management, Exchange Online, SharePoint, OneDrive, Teams, and security settings in Entra ID.
• Serve as the first point of contact for client support requests via phone, email, and remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business applications.
• Use NinjaOne (our RMM platform) for endpoint monitoring, patching, and remote support.
• Manage support tickets from first contact through resolution, with clear documentation at every step and escalation when appropriate.
• Follow established procedures, runbooks, and checklists precisely — and flag gaps so we can improve them.
• Communicate with clients in plain, patient, professional language, keeping them informed until the issue is fully resolved.
What we’re looking for
Required:
• 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment.
• Hands-on experience administering Microsoft 365 — admin center, Exchange Online, and user/license management (not just using Office apps).
• Strong Windows 10/11 troubleshooting skills.
• Excellent written and verbal communication with non-technical users.
• A process-driven working style: you follow instructions and documented procedures carefully, document your work thoroughly, and ask questions rather than guess.
• Self-managed and dependable in a fully remote role, with reliable high-speed internet and a quiet workspace.
Nice to have:
• Microsoft certifications (MS-900, MS-102, MD-102) or CompTIA A+ / Network+.
• Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able).
• Experience with Intune / endpoint management and basic networking (DNS, DHCP, VPN, Wi-Fi).
• Prior MSP experience supporting multiple client environments.
