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Regions Bank
Regions Bank

60 Regions Financial Fraud Detection Analyst Jobs Hiring Near You

Regions Bank

Bilingual Customer Service Banker

Kingwood, TX · On-site

$13.50 - $17/hr

At Regions, we believe associates deserve more than just a job. We believe in offering performance ... Ability to accurately detect verbal information and communicate verbally using a headset or speaker ...

Regions Bank

Contact Center Banker - Nashville, TN

Nashville, TN · On-site

$17.50 - $21.75/hr

At Regions, we believe associates deserve more than just a job. We believe in offering performance ... Ability to accurately detect verbal information and communicate verbally using a headset or speaker ...

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Regions Bank Jobs Information

Do workers at Regions Bank get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Regions Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between September 2025 and August 2026.

At Regions Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Regions Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Regions Bank?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 56 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at Regions Bank worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 106 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Regions Bank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 88 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Regions Bank workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Regions Bank?

Most people find it easy to get time off.
98% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Regions Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 105 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Regions Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Regions Bank?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Regions Bank job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and February 2026.

Is working at Regions Bank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Regions Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Regions Bank get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Regions Bank?

Some people feel stressed here.
59% of people say they often feel stressed at work.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Regions Bank enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Regions Bank recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Regions Bank?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Regions Bank?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Regions Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Regions Bank is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Fraud Detection Analyst jobs?

What are the most popular jobs at Regions Financial?

Contact Center Fraud Representative - Onsite Hoover, AL

Regions Bank

Birmingham, AL • On-site

$36K - $43K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Regions Bank rating

8.2

Company rating: 8.2 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Job Title

Contact Center Fraud Representative

Job Description

At Regions, the Contact Center Fraud Representative responds to customer's inquiries or complaints regarding fraud.

Primary Responsibilities
  • Answers calls from customers that are fraud related
  • Determines the best method to resolve problems to ensure customer satisfaction and adherence to company policies
  • Coordinates problem resolution with appropriate departments
  • Informs customers of standard procedures or resolution of problem
  • Works with either close supervision or under clearly defined procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements
  • High School Diploma or GED
  • Ability to accurately observe stable and scrolling on-screen text and images
  • Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
  • Ability to operate a keyboard and mouse to type and make on-screen selections
  • Ability to work at a computer for extended periods of time
Preferences
  • One (1) year of customer service or related experience
Skills and Competencies
  • Ability to adhere to policies, procedures, and guidelines
  • Ability to multi-task and work in a fast-paced environment
  • Ability to solve problems
  • Basic computer skills and ability to navigate various systems
  • Basic customer service skills
  • General knowledge of banking
  • General knowledge of fraud monitoring or fraud claims process
  • Strong verbal, written communication, and organizational skills
  • Time management skills
Shift
  • Training Shift: Monday-Friday 8AM-5PM.
  • Monday-Friday in the office 10:00am - 7:00pm CST (one day off during the week either Tuesday, Wednesday, or Thursday) and EVERY Saturday or Sunday 10:00am – 7:00pm CST you will work remotely. Your off day will be based on the needs of the business.
Additional Preferences
  • Experience with Financial Crimes/Fraud is highly preferred.
  • Prior experience in high volume Call Center Environment

If applying for a position that will work from a remote location and not in a Regions facility, the following technical specifications will be required:

  • Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information
  • Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information
  • Must test on speedtest.net to confirm download speed or provide documentation from provider
  • Must be directly connected to the Internet Router via ethernet cable. Satellite Internet, Wi-Fi and Wi-Fi extenders are not allowed.

This position must be within a reasonable distance of the following location Hoover, AL. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who currently work remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $36,127.49 USD

Median: $43,400.00 USD

Incentive Pay Plans: This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Riverchase Operations Center

Location: Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

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