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3 Quest Diagnostics Temporary Jobs Hiring Near You

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What is it like to work at Quest Diagnostics?

Quest Diagnostics is a healthcare company that values a culture of innovation, collaboration, and patient-centered care, with a focus on delivering high-quality diagnostic information to help patients and healthcare providers make informed decisions.

The company operates a large network of laboratories and testing facilities, with a team structure that includes medical professionals, scientists, and support staff working together to develop and implement new testing technologies and procedures. Quest Diagnostics' mission is to help people live healthier lives by providing accurate and timely diagnostic information.

Working at Quest Diagnostics may appeal to individuals who are passionate about healthcare and are interested in a career that involves contributing to the development of new medical technologies and procedures, with opportunities for professional growth and advancement in a dynamic and rapidly evolving industry.

What makes Quest Diagnostics an attractive place to work?

Quest Diagnostics is a leading medical testing and information services company, providing critical insights to patients, clinicians, and healthcare systems worldwide. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure industry. By joining Quest Diagnostics, individuals can contribute to improving healthcare outcomes and make a meaningful impact in the lives of patients and communities.

Do workers at ExamOne get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Does ExamOne pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Is the health insurance from ExamOne affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get paid time off at ExamOne?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at ExamOne worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do ExamOne workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it for ExamOne workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at ExamOne?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and October 2025.

Do ExamOne managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at ExamOne spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at ExamOne?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Is it stressful to work at ExamOne?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.

Do people at ExamOne enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at ExamOne?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at ExamOne?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think ExamOne’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how ExamOne is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular jobs at Quest Diagnostics?
What are the most popular categories at Quest Diagnostics?

Client Service Representative I - Bilingual (English, Spanish)

Quest Diagnostics

Lenexa, KS • On-site

$15.58/hr

Full-time

Re-posted 3 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


ient Service Representative I - Bilingual (English-Spanish) | Temporary role until end of year | Fully Remote
Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Training schedule: 3-4 weeks, Monday - Friday 8:00AM - 4:30PM Central
Shift Schedule: You will be assigned a work schedule after training, Monday-Friday 9:00AM or 10:30AM Central start times with rotating weekends.
Work from home requirements: Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed.
Start date: August 21st
Pay: $17.20 per hour (English/Spanish Bilingual)
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Responsibilities
  • Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
  • Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
  • Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
  • As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
  • Follow all policies regarding follow-up and shift change notification.
  • Follow up with relevant parties as needed, based on the issue being addressed.
  • Follow through in a timely manner to resolve all issues and concerns.
  • Provide complete and accurate information, education and guidance to clients about business processes
  • Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
  • Provide suggestions for process improvements to maximize quality and efficiencies in the department
  • Comply with company policies and governmental regulations
  • Perform other duties as assigned to meet the business needs or customer requirements.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications
Required Work Experience:
  • One year experience in a similar role.

Preferred Work Experience:
  • 2 years of relevant professional experience.
  • Wellness Platforms:
    • Wellness Engine
    • QLS
    • Powerterm
    • Perceptive Content
    • Kofax
    • QDRS
    • APEX
    • Sam Perdiem Password Reset Tool
    • Summit App
    • Absorb
  • Toxicology Platforms:
    • QTN / CCI
    • ESP
    • QBS
    • CCF Imaging
    • Smartworks
    • ExamOne Portal
  • Quest Select
    • Eligibility
    • QLS
    • Facilities Database

Optimaxx
Physical and Mental Requirements:
  • Sitting for long periods of time.
  • Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:
  • Proper telephone etiquette to handle customer inquiries
  • Basic knowledge of operating office equipment
  • Basic understanding of fundamental medical and laboratory terminology
  • Understand the importance of Quality Service and how it is measured
  • Microsoft products (Outlook, Teams, Word, Excel etc.)
  • Salesforce
  • Five9

Skills:
  • Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
  • Proficiency in basic computer skills (Word, Excel, Outlook)
  • Ability to multi-task and work in a fast-paced environment
  • Strong organizational skills
  • Ability to analyze and solve problems.
  • Good listening skills
  • Ability to maintain professional and tactful manner in stressful situations
  • Ability to deal with client information in a confidential manner
  • Ability to work in both an individual and team environment.

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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