Pylon is building the future of B2B Post Sales with an all-in-one support platform. The Solutions Engineer will work closely with customers to migrate them to Pylon's system, ensuring a smooth ...
Pylon
60 Pylon Jobs Hiring Near You
Pylon is building the future of B2B Post Sales with an all-in-one support platform. The Solutions Engineer will work closely with customers to migrate them to Pylon's system, ensuring a smooth ...
Implementation Associate
Provo, UT · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Provo, UT · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Chicago, IL · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Chicago, IL · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Technical Account Manager
San Francisco, CA · Remote
$150K - $180K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build ...
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Technical Account Manager
San Francisco, CA · Remote
$150K - $180K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Technical Account Manager
New York, NY · On-site
$150K - $180K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build ...
Technical Account Manager
New York, NY · On-site
$150K - $180K/yr
About Pylon America's $13T mortgage market is one of the most important financial systems in the world. It underwrites the middle class and is the mechanism through which millions of families build ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Boulder, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Boulder, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Boulder, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Boulder, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
New York, NY · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Associate
New York, NY · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Provo, UT · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
Implementation Engineer
Provo, UT · On-site
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, We're Building The Future Of B2B Post Sales Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and ...
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At Pylon, We're Building The Future Of B2B Post Sales Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and ...
New
Customer Success Manager
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales. Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and ...
Customer Success Manager
Denver, CO · On-site
At Pylon, we're building the future of B2B Post Sales. Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
At Pylon, we're building the future of B2B Post Sales We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers ...
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Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Job Summary:
Pylon is building the future of B2B Post Sales with an all-in-one support platform. The Solutions Engineer will work closely with customers to migrate them to Pylon's system, ensuring a smooth transition and becoming a product expert to guide clients effectively.
Responsibilities:
• Combine talking directly with customers with building solutions
• We're looking for a former SWE who understands what it means to do something once, automate it, and never do it again
• Migrate new customers off their old support system to Pylon
• Within your first week, run customer migration meetings
• Communicate directly with customers and become their main "problem-solver" as they navigate rebuilding their processes and data in Pylon
• Become a deep product expert and guide customers to the right solution. The customer isn't always right and they often don't know what they want. It's up to you to teach them
• Contribute to pre-sales calls as the be-all-end-all for potential solutions
• Be an expert not only in Pylon, but also the systems we migrate from (Zendesk, Intercom, etc.)
• Juggle many customers at once and drive them to completion.
• Iteratively improve the migration process
Qualifications:
Required:
• Located in (or will relocate to) New York OR San Francisco, and excited about working in-person
• Very organized, hard working and fast. You will be juggling many migrations at once.
• Detail-oriented and fast learner. You'll need to become the product expert in many tools quickly.
• An interest in tinkering with the product and suggesting improvements
Company:
Pylon is building the first customer support platform built for B2B companies. Founded in 2022, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Pylon is building the future of B2B Post Sales with an all-in-one support platform. The Solutions Engineer will work closely with customers to migrate them to Pylon's system, ensuring a smooth transition and becoming a product expert to guide clients effectively.
Responsibilities:
• Combine talking directly with customers with building solutions
• We're looking for a former SWE who understands what it means to do something once, automate it, and never do it again
• Migrate new customers off their old support system to Pylon
• Within your first week, run customer migration meetings
• Communicate directly with customers and become their main "problem-solver" as they navigate rebuilding their processes and data in Pylon
• Become a deep product expert and guide customers to the right solution. The customer isn't always right and they often don't know what they want. It's up to you to teach them
• Contribute to pre-sales calls as the be-all-end-all for potential solutions
• Be an expert not only in Pylon, but also the systems we migrate from (Zendesk, Intercom, etc.)
• Juggle many customers at once and drive them to completion.
• Iteratively improve the migration process
Qualifications:
Required:
• Located in (or will relocate to) New York OR San Francisco, and excited about working in-person
• Very organized, hard working and fast. You will be juggling many migrations at once.
• Detail-oriented and fast learner. You'll need to become the product expert in many tools quickly.
• An interest in tinkering with the product and suggesting improvements
Company:
Pylon is building the first customer support platform built for B2B companies. Founded in 2022, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.