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35 Progressive Leasing Collections Representative Jobs Hiring Near You

Progressive Leasing

Collections Supervisor, AZ

Glendale, AZ · On-site +1

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring a Supervisor, Collections to help grow our company and ensure our mission ...

Posted today

Progressive Leasing

Collections Supervisor, UT

Draper, UT · On-site +1

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring a Supervisor, Collections to help grow our company and ensure our mission ...

Posted today

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Progressive Leasing Jobs Information

Do workers at Progressive Leasing get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Does Progressive Leasing pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Progressive Leasing worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Progressive Leasing?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Progressive Leasing managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Progressive Leasing spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Progressive Leasing?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Progressive Leasing?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Progressive Leasing?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Progressive Leasing’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Progressive Leasing is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

What other companies are hiring for Collections Representative jobs?

What are the most popular jobs at Progressive Leasing?

What are the most popular categories at Progressive Leasing?

Infographic showing various Collections Representative job openings at Progressive Leasing in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 49% Physical, 16% Hybrid, and 35% Remote job distribution.

Collections Supervisor, AZ

Glendale, AZ • On-site, Remote

Progressive Leasing
Finance and Insurance • 1 - 5K employees
Learn more about Progressive Leasingexternal

Full-time

Posted 14 hours ago

Posted today

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring aSupervisor, Collectionsto help grow our company and ensure our mission is achieved!

This role is a work from home position and can be performed remotely within a 60-mile radius of Glendale, AZ.

Employee Value Proposition (EVP):PROGis dedicated to providingpeople with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE:A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-qualityassistancethat we provide, and we love to continuously pursue excellence and compassion in all that we do!

YOU ARE:An excited professional that knows that working hard and having fun are two peas in the same pod! The Supervisor position is crucial to the operational excellence and world class experience we provide to our customers. You will have the opportunity to mentor and motivate members of your team to achieve performance goals while modeling the same behaviors.

YOUR DAY-TO-DAY:

  • Responsible for agent growth and development

  • Train team members on effective customer interaction and collection methods

  • Examine team behavior and practices to providetimelyconstructive feedback and direction

  • Motivate team members to achieve desired results

  • Manage and accurately document account details and agent performance details

  • Work with Progressive Customers and provide exceptional customer experiences

  • Handle escalated situations for customers

  • Act as the first primary responder to questions from team/department

  • Ensure that service levels & saturation consistently hit expectations

  • Set monthly goals for the team and communicate the action plan with direct manager

  • Manage time properly to complete all administrative responsibilities

YOU'LL BRING:

  • Must have experience in collections

  • Bilingual Spanish is preferred but notrequired

  • Must be available to work the following shift: 10:30AM-7:00PM

  • Excellent communication skills, both written and verbal

  • Strong interpersonal skills with the proven ability to interact confidently and professionally with Employees and Customers

  • Ability to address situations with a sense of urgency, highenergyand enthusiasm

  • Proven ability to coach and mentor others

  • Ability to drive engagement by helping others understand a vision/purpose

  • Proficiencywith Microsoft Office Suite (Excel functions and formulas a plus)

  • General knowledge of the Fair Debt Collection Protection Act and Telephone Consumer Protection Act

  • AI-enabled tools are already part of how work gets done across our organization, and that's only going to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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