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20 Primerica Customer Service Representative Jobs Hiring Near You

Primerica, Inc.

Customer Service Rep 1

Duluth, GA · On-site

$14.75 - $20/hr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... About this Position The Customer Service Representative 1 works in the Field Compensation ...

Primerica

Customer Service Rep 1

Duluth, GA · Hybrid

$14.75 - $20/hr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... About this Position The Customer Service Representative 1 works in the Field Compensation ...

Primerica

Bilingual Customer Service Rep

Duluth, GA

$35K - $37K/yr

Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second ... Previous customer service experience preferred * Excellent verbal and written communication skills ...

Primerica, Inc.

Bilingual Customer Service Rep

Duluth, GA · On-site

$35K - $37K/yr

Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second ... Previous customer service experience preferred * Excellent verbal and written communication skills ...

Primerica

Marketing Advisory Analyst

Duluth, GA

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... The Analyst must review representative requests, including customized marketing and recruiting ...

Primerica, Inc.

Marketing Advisory Analyst

Duluth, GA · On-site

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... The Analyst must review representative requests, including customized marketing and recruiting ...

Primerica

Sourcing Category Lead

Duluth, GA · Hybrid

$120K - $135K/yr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... Acts as a commercial and contractual subject matter expert for assigned category and represents ...

Primerica

Brokerage Surveillance Analyst

Duluth, GA · Hybrid

$55K - $60K/yr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... the services provided by their representative. * Diagnose potential violations of the Firm ...

Primerica

Supervisor, Securities Operations

Duluth, GA · Hybrid

$65K - $70K/yr

Knowledge of BNY and Pershing, WebImage, SuRPAS, CRM, and other Primerica systems * Experience ... service or veteran status, genetic or carrier status, marital status, sexual orientation, or any ...

Primerica, Inc.

Security Officer

Prosser, WA · On-site

$15/hr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... customer service. Responsibilities & Qualifications Key Responsibilities: * Greet visitors and ...

Primerica, Inc.

Brokerage Surveillance Analyst

Duluth, GA · On-site

$55K - $60K/yr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... the services provided by their representative. * Diagnose potential violations of the Firm ...

Primerica

Senior Licensing Analyst

Duluth, GA · Hybrid

$78K - $98K/yr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... customer dissatisfaction or financial loss. Also, be the primary point person for the Business ...

Primerica, Inc.

Sourcing Category Lead

Duluth, GA · On-site

$120K - $135K/yr

Primerica is a great place to work! Join our team to experience what it's like to work at "one of ... Acts as a commercial and contractual subject matter expert for assigned category and represents ...

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Primerica Jobs Information

Do workers at Primerica get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Primerica pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

At Primerica, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and March 2026.

Is the health insurance from Primerica affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between August 2025 and March 2026.

Do people get paid time off at Primerica?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and March 2026.

How easy is it to get time off at Primerica?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Primerica?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Primerica feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Primerica get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Primerica?

Some people feel stressed out here.
38% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Primerica enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Primerica recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Primerica?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Primerica?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Primerica’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Primerica is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Primerica?
What are the most popular categories at Primerica?
Infographic showing various Customer Service Representative job openings at Primerica in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 48% Physical, 47% Hybrid, and 5% Remote job distribution.

Customer Service Representative - Client Services

Primerica, Inc.

Duluth, GA • On-site

$30K - $33K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Primerica rating

9.3

Company rating: 9.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Join Our Team
In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".
About this Position
Excited to grow your career with the company?
We value our talented employees, and whenever possible strive to help our employees grow professionally before recruiting new talent to our open jobs. If you see an open job opportunity that you think is right for you, we encourage you to apply!
Responsibilities & Qualifications
Our teammates make all the difference in our success.
About this Position
We are seeking Customer Service Representatives to work in the Agent Services department for our corporate office in Duluth, Georgia.
Remote or hybrid working schedule is an option after training. Remote work requires a certain level of internet speed.
The Customer Service Representative 1 works in one of these departments delivering exemplary customer service to Primerica term life policyholders and agents. The CSR addresses verbal and written inquiries pertaining to term life insurance policies. They assist clients with questions regarding billing, policy coverage, underwriting, or contract changes.
Responsibilities & Qualifications
In addition, the CSR will identify concerns, asks appropriate questions, respond to inquiries in a concise and courteous manner while documenting all research findings thoroughly. This role will perform corrections identified during the call and forwards corrections to the appropriate party for further processing or approval when necessary. Recognizes priority situations and understands when to notify appropriate parties.
Qualifications, Skills and Abilities:
  • 1 year of call center customer service experience preferred but not required
  • Minimum high school diploma or GED
  • Previous insurance or financial services experience is a plus
  • Excellent PC skills
  • Intermediate skills in Microsoft Word
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Attention to detail
  • Ability to maintain knowledge of company's products and procedures
  • Ability to communicate professionally with irate customers

Schedule:
  • 40 hours per week
  • Monday-Friday 9:00am - 6:00 pm

Salary:
  • $30,000-$33,000 based on experience

Remote work requirements:
  • Internet Access - speed requirements:
  • Upload speed 8mbps
  • Download speed 15mbps

Additional information:
The Customer Service Representative 1 position is the first step in a rewarding career path. Our Customer Service Representatives have a defined opportunity for career growth with detailed steps to receive a promotion. These steps include knowledge, skills, and performance required to progress in the department. An employee can make a plan to obtain what is necessary in each of these areas to achieve growth and success. Primerica offers career growth and opportunities to make your future as productive and rewarding as it can be. Employees can apply to other jobs within our company after being in their position for 1 year.
FLSA status:
This position is exempt (not eligible for overtime pay):
No
Our Benefits:
  • Day one health, dental, and vision insurance
  • 401(k) Plan with competitive employer match
  • Vacation, sick, holiday and volunteer time off
  • Life and disability insurance
  • Flexible Spending Account & Health Savings Account
  • Professional development
  • Tuition reimbursement
  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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