Customer Care Administrator
$16.25 - $21.75/hr
Essential Job Functions * Position handles all facility issues including supplies, coffee, paper products * Handles removals, disconnects and reconnects as notified by collections and customer ...
21 Posigen Office Manager Jobs Hiring Near You
Customer Care Administrator
$16.25 - $21.75/hr
Essential Job Functions * Position handles all facility issues including supplies, coffee, paper products * Handles removals, disconnects and reconnects as notified by collections and customer ...
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Customer Care Administrator
New Orleans, LA
PosiGen
 • Solar Electric Power Generation • 501 - 1,000 employees501 - 1,000 employees
$16.25 - $21.75/hr
Full-time
Re-posted yesterday
Job description
Essential Job Functions
- Position handles all facility issues including supplies, coffee, paper products
- Handles removals, disconnects and reconnects as notified by collections and customer service
- Creates project and sends certified letters to customers
- Files all documents and uploads pertinent data into SalesForce
- Creates required relevant documents and then mails to customers
- Scans and sends returned customer documents to the CPA
- Assign unreceived documents to field representatives to retrieve manually
- Create a daily route for field representatives to follow and monitor performance
- Utilize company vehicle tracking software to make sure all proper stops were made by field representatives
- Track all required documents via salesforce and personal tracking spreadsheet
- Send reports to Chief Customer Officer weekly and to others as requested
About PosiGen
Sourced by ZipRecruiter
Industry
Solar electric power generation
Company size
501 - 1,000 Employees
Headquarters location
Metairie, LA, US
Year founded
2011