60 Poppy Bank Customer Service Representative Jobs Hiring Near You

Description

The Commercial Loan Processor performs various tasks specifically related to the processing of Commercial Loans, standby letters of credit and Construction type loans. All duties are performed in accordance with established guidelines and policies.

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties and Responsibilities include the following:

• Work directly with loan officers, customers, title & escrow companies, attorneys, brokers, insurance companies and construction contractors, as well as various other 3rd parties to obtain all required documentation to develop a complete loan file for underwriting
• Compile required financial and collateral documentation including required construction loan documents and obtain applicable endorsements through title. Review file submissions and identify all missing documentation
• Ensure compliance with applicable regulatory requirements for RESPA, and Reg B, OFAC, HMDA, Adverse Action and Flood insurance
• Work with Loan Officers, Brokers, Escrow Officers and Customers to address any issues and obtain required information and documentation satisfactory to bank underwriting
• Manage loan closing processes to ensure all loan conditions and documentation have been reviewed and are satisfactory to bank and regulatory requirements. This includes subsequent updates and any required final reports
• Successful and consistent use of various software and websites to perform duties
• Maintain a high level of customer service, communication and professionalism with both internal and external parties to always promote the image and philosophy of company
• Attend necessary training to adhere to regulatory compliance and company policies, training may be offsite
• Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed
• Other duties as assigned

Qualifications:

• Minimum 4 years' experience as a Commercial Loan processor
• Knowledge of all required financial and collateral documentation for underwriting and understanding of applicable lending compliance regulations
• Familiarity with bond financing documentation
• Good technical skills including proficiency with Word and Excel programs
• Knowledge of loan closing processes including flood insurance guidelines
• Ability to multi-task, be detailed oriented, work independently and in a team environment
• Experience with various loan types including commercial and construction loans as well as standby letters of credit is extremely desirable
• Experience with BakerHill NextGen solution (CLOS) and Fiserv DNA is desirable

Supervisory Responsibilities : This job has no supervisory responsibilities.

Physical/Mental Demands & Work Environment:

The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and frequent interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which they are free to move about at will. The work environment is typically quiet to a moderate noise level.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.

Requirements

See qualifications above.

Poppy Bank is proud to offer a competitive compensation and benefits package. The pay range is intended as a general guideline, with individual compensation determined based on a variety of factors, including relevant experience, education and training, internal equity, geographic location, and other business considerations.

Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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