Pollo Tropical
Pollo Tropical

60 Pollo Tropical Quality Control Supervisor Jobs Hiring Near You

District Manager - South Florida

Miami, FL · On-site

$66K - $81K/yr

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... control, quality, employee relations and employee development * Ability to plan and implement a ...

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... Qualities and Responsibilities: * Oversee day-to-day restaurant operations, ensuring food quality ...

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... Qualities and Responsibilities: * Oversee day-to-day restaurant operations, ensuring food quality ...

Team Member - 10236

Hialeah, FL · On-site

$10.75 - $14.25/hr

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... No supervisory responsibilities QUALIFICATIONS: * An individual must be able to perform each ...

Team Member - 10063

Pompano Beach, FL · On-site

$11.25 - $14.75/hr

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... No supervisory responsibilities QUALIFICATIONS: * An individual must be able to perform each ...

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... Qualities and Responsibilities: * Oversee day-to-day restaurant operations, ensuring food quality ...

Come Join The Pollo Nation! You will need an email account click here to create one if you do not ... Qualities and Responsibilities: * Oversee day-to-day restaurant operations, ensuring food quality ...

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Pollo Tropical Jobs Information

Do workers at Pollo Tropical get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Pollo Tropical pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

At Pollo Tropical, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Do part-time workers get paid time off at Pollo Tropical?

Most people who work part-time don’t get paid time off.
89% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and August 2026.

Do people get paid time off at Pollo Tropical?

Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Pollo Tropical worry about hours?

Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Pollo Tropical workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Pollo Tropical workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Pollo Tropical?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Pollo Tropical managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
44% of people say their manager changes their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Pollo Tropical spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Pollo Tropical?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Pollo Tropical job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pollo Tropical feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pollo Tropical get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Pollo Tropical?

Most people feel stressed here.
90% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pollo Tropical enjoy their jobs?

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Pollo Tropical recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Pollo Tropical?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Pollo Tropical?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Pollo Tropical’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Pollo Tropical is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular categories at Pollo Tropical?

Infographic showing various Quality Control Supervisor job openings at Pollo Tropical in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.

District Manager - South Florida

Pollo Tropical

Miami, FL • On-site

$66K - $81K/yr

Full-time

Re-posted 12 days ago


Pollo Tropical rating

5.2

Company rating: 5.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Be a Part of the Fiesta...
Come Join The Pollo Nation!
You will need an email account click here to create one if you do not currently have one: Create Email Account
When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.
District Manager
SUMMARY:
The District Manager provides direction and consultation to the general managers of restaurants within a geographic area (5-12 stores) to ensure delivery of a superior service product and to maximize the profits of the restaurants. As the immediate supervisor of a group of general managers, The District Manager performs functions to ensure that staff are selected, trained, counseled and rewarded to maintain performance standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary Focus
  • Responsible for reviewing the P&L of each restaurant in the division and identifying potential/present problems and locating source of variance in business operations.
  • Directs operational and procedural activities for each unit in the division ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and employee relations and administration. Identifies problem areas and directs the General Manager in executing means to improve performance.
  • Ensures compliance with all state, federal and local laws and regulations in the areas of health, safety labor and employment, as well as any applicable company policies, guidelines and procedures. Communicates all pertinent Company information to restaurant personnel.
  • Selects, hires, trains and develops General Managers and Assistant Managers, conducts performance reviews, administers salaries and initiates disciplinary action and/or termination. Evaluates performance and approves wage increases for restaurant personnel.
  • Directs General managers in the maintenance of restaurant equipment and facility, including: makes independent decisions regarding equipment repair or replacement, contacts Maintenance Technicians for repair needs; approves invoices with dollar authority and follows-up on costs and/or questions with vendors; recommends required capital maintenance expenditures; and provides input in the capital budgeting process.
  • Reviews administrative tasks including: personnel paperwork (new hire, terminations, leaves of absence, injury, etc.), conducts General Manager Orientations, oversees various audits, inventory and ordering of miscellaneous items.
  • Directs General Managers in planning, coordinating and implementing restaurant marketing activities in the local community to promote brand products and service and to enhance community relations through special promotions, sponsorships, local advertising, etc.
  • Investigates, resolves and responds to guest complaints. Performs other related activities in accordance with policies and procedures as assigned by management.

SUPERVISORY RESPONSIBILITIES:
Responsible for the supervision of 20 - 50 salaried managers.
REQUIREMENTS:
The District Manager position is often considered the most important position in the company and requires a candidate with 3+ years' experience working in a multi-unit management capacity with tangible results. In addition, the District Manager must be someone who has business acumen along with the ability to grow and develop people.
Other requirements for the District Manager include:
  • Able to work all shifts and days of week
  • Strong leadership skills
  • Must be extremely self-sufficient and resourceful
  • Must live within a close proximity of the market
  • Possesses and demonstrates a strong "owner's commitment" to restaurant operations, customer service, cost control, quality, employee relations and employee development
  • Ability to plan and implement a budget for entire district
  • Excellent communication skills are vital to the success of this position and the overall market
  • Perform other duties as assigned.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

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