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Administrative Support Lead

The Administrative Support Lead is responsible for performing a wide variety of complex administrative tasks for the CCRO and CSO within the Research Administration group. The Administrative Lead manages the daily operations of the corresponding departments and serves as the immediate supervisor of the administrative staff.

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children's Hospital. A Place to Be Proud.

Responsibilities

Principal Duties And Responsibilities

• Performs administrative duties for Center Director, assigned faculty and associated staff members
• Coordination of business events: Manages calendars, schedules appointments and meeting locations. Preparation of meeting agendas and meeting minutes, when needed
• Manages travel arrangements including air reservations, hotels and conference registrations. Develops travel itineraries in alignment with NCH standards. Responsible for completion of reimbursement requests
• Grant document coordination and preparation for submission
• Assist with manuscript submissions
• Oversees the daily operations of the Administrative Assistant staff including: human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities.
• Manages and/or delegates multiple projects simultaneously to ensure successful completion.
• Orders supplies and equipment; submissions of IS Tickets when equipment needs service/repair
• Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Anticipates problems and proposes solutions in advance
• Assists in creation of moderately complex correspondence, spreadsheets, and visual presentations for projects
• Supports, communicates, implements, and enforces the philosophy, mission, values, standards, policies and procedures of The Research Institute and Nationwide Children's Hospital
• Performs other related duties as assigned

Qualifications

Knowledge, Skills & Abilities: Education

• High school diploma or equivalent with business coursework preferred.

Experience

• 3-5 years administrative experience, as well as 2 years of leadership or supervisory experience preferred
• Experience in a healthcare setting may be desired Skills
• Strong communication and interpersonal skills required
• Strong leadership skills required
• Ability to work independently
• Proficient in Microsoft Office Suite
• Strong Organizational Skills
• Must complete Ambassador Program within first 12 months of employment

Minimum Physical Requirements

Sitting for extended periods Constantly (67-100%)

Talking on the phone/in person Constantly Typing on a computer keyboard Constantly Standing/walking Occasionally (0-33%)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet