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75 Pepsico Customer Service Jobs Hiring Near You

PepsiCo

PepsiCo Beverages Sales Representative

Ottawa, ON

CA$68K - CA$71K/yr

Engaging and onboarding new customers to PepsiCo products, services and promotions to enhance PepsiCo's in-store presence * Educating and exciting customers about our existing portfolio of beverages ...

PepsiCo

PepsiCo Beverages Sales Representative

Ottawa, ON · On-site

CA$68K - CA$71K/yr

Engaging and onboarding new customers to PepsiCo products, services and promotions to enhance PepsiCo's in-store presence * Educating and exciting customers about our existing portfolio of beverages ...

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PepsiCo Jobs Information

Do workers at PepsiCo get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Does PepsiCo pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

At PepsiCo, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Do part-time workers get paid time off at PepsiCo?

Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from PepsiCo affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at PepsiCo?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at PepsiCo worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Do PepsiCo workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for PepsiCo workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at PepsiCo?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.

Do PepsiCo managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at PepsiCo spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at PepsiCo?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a PepsiCo job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at PepsiCo good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at PepsiCo feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at PepsiCo get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at PepsiCo?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at PepsiCo enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at PepsiCo recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at PepsiCo?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 90 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at PepsiCo?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think PepsiCo’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how PepsiCo is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.

What are the most popular job types at Pepsico?

    What are the most popular jobs at Pepsico?

    What are the most popular categories at Pepsico?

    Infographic showing various Customer Service job openings at Pepsico in the United States as of August 2026, with employment types broken down into 78% Full Time, 10% Part Time, 9% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

    PepsiCo Beverages - Field Representative - Customer Service Specialist

    PepsiCo

    Brampton, ON • On-site

    CA$1.1K/wk

    Contractor

    Medical, Dental

    Re-posted 15 days ago

    PepsiCo rating

    7.5

    Company rating: 7.5 out of 10

    Based on 902 frontline employees who took The Breakroom Quiz

    154th of 443 rated food and drinks producers

    Job description

    Overview

    Customer Service Specialist (CSS) 

    PepsiCo:

    At PepsiCo, you'll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay's and Quaker, our work touches millions of people every day.

    At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

    Whatever your role, you'll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

    Position Overview:

    The Customer Service Specialist (CSS) contributes to the success of PepsiCo Beverages Canada by providing exceptional customer service to various mid-format key customers. This includes executing against customer merchandising agreements, ordering and merchandising products, freshness rotation, display set up and maintenance, storage room organization and movement of product from storage to the sales floor. 

    Compensation:

    • Weekly Pay Rate of $1,142.00
    • Health and Dental Benefits
    • Weekly OT Eligible

    What you can expect from us:

    • A working environment that puts health and safety first
    • Great people and culture - proudly bring your whole self to work!
    • Future opportunities. We are one of Canada's top 10 employers of youth. Ask us more in your interview!
    Responsibilities
    • Complete all ordering, sales and merchandising activities within route to deliver against performance goals
    • Merchandise store shelving, racks and displays with PepsiCo products
    • Utilize Point-of-Sale materials
    • Build and maintain strong relationships with key decision makers in store
    • Provide excellent service to assigned accounts; create and maintain goodwill with all customers
    • Perform all assigned duties in compliance of ergonomics safety principals
    Qualifications
    • Post-Secondary Education preferred
    • Valid driver's license, clean driving record and a reliable vehicle
    • Merchandising or retail customer service experience is helpful, but not necessary
    • Ability to work with minimal supervision
    • Must be able to perform frequent bending, twisting, kneeling, squatting, reaching over shoulder
    • Able to lift 50 plus pounds and push or pull up to 200 pounds using a pallet jack 

    AI Disclosure: PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants.

    Vacancy Status: This posting is for a newly created role.

    Employment Type: CONTRACTOR

    What PepsiCo employees say

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    Benefits

    Hours and flexibility

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    About PepsiCo

    Sourced by ZipRecruiter

    PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

    Industry

    Food and drink manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Purchase, NY, US

    Year founded

    1965

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