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General Manager - Revenue and Growth

Pathfinder Hospitality

Austin, TX • On-site

$135K/yr

Full-time

Medical, Life, PTO

Re-posted 29 days ago

Job description

General Manager - Revenue and GrowthAbout Pathfinder HospitalityAt Pathfinder, hospitality is not just in our name - it's in our DNA. Our Platinum Service promise is simple: do unto others better than they could have ever imagined. Our core values - Accountability, Collaboration, Empowerment, Engagement, Innovation, Integrity, Passion, and Transparency - are not wall art. They're how we make decisions.We have an infinite mindset. We're building something that outlasts its founders. The GM we hire here is part of that.Role OverviewAloft Austin Southwest has a 4.6-star rating, a superior product, and a better location than most of its competitive set. And yet - we're not winning the revenue game the way we should be. The hotel is currently performing below its natural RevPAR Index threshold, which means there is real, uncaptured upside waiting for the right leader with a genuine ownership mindset to claim it. If you're the kind of leader who sees a gap like that as an opportunity rather than a red flag, this role was built for you.What This Role Actually IsThis is a revenue-first general management role. Operations matter - a clean, well-run hotel is table stakes - but your primary accountability is growing RevPAR and recapturing market share. You will be coached on it, assessed and celebrated for it.Here's what that looks like week to week:Working a structured Weekly Success Planner (WSP) that tracks sales activity, pipeline, and revenue outcomes - not just occupancy reportsLeading by example in a culture where everybody sells: front desk, housekeeping leads, breakfast attendants - everyoneOwning your comp set and knowing exactly why you're winning or losing on any given weekActively developing and coaching your team on revenue-generating behaviors, not just service standardsYou will go through a rigorous multi-day sales and revenue leadership boot camp with the Pathfinder leadership team before or shortly after starting. This is not optional. It's how we wire the mindset.Duties and ResponsibilitiesOwn revenue growth as your primary KPI - RevPAR Index improvement is the headline metric through aggressive sales and marketingProvide strong leadership and coaching to Internal guests (Team Members), helping to mentor them and help them become the best version of themselves. Embody Pathfinder's core values and Platinum Service Culture to our internal and external guestsServe as an ambassador for property and Pathfinder by building strong relationships within the local community. Proactively recruit year-round for new Internal Guests via Social Media, Referral Program Awareness Campaign and Career FairsCreate value for the property in an empowered culture by fostering a culture of innovation, embodying a zero-based budgeting mindset, and maintaining a pristine buildingWhat We're Looking ForA demonstrable track record of revenue growthHigh emotional intelligence paired with a bias for actionExcellent problem solving and leadership skillsComfort with accountability structures: metrics, check-ins, and honest conversationsA genuine ownership mindset: you treat the hotel's results as your own, full stopStrong desire to keep growing as a hospitality and revenue leaderCompensation and BenefitsAnnual Salary: $135,0008 paid holidays, flexible PTO and vacationBirthday PayAdditional paid time off for community involvementHealth InsuranceIRA Match ProgramMental Health & Wellness Program including a Life CoachEmployee Development ProgramDiscounted hotel stays across our portfolio