Pallet
Pallet

10 Pallet Logistics Manager Jobs Hiring Near You

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Agent Product Manager (Enterprise)

Pallet

San Francisco, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Pallet is an innovative company focused on transforming logistics through AI Agents. The Enterprise Agent Product Manager will oversee customer deployments from discovery to execution, ensuring effective communication and support throughout the process.
Responsibilities:
• Serve as the executive point of contact for customer deployments and long-term success
• Lead customer discovery to understand workflows, constraints, and success criteria
• Translate complex business processes into executable AI agent workflows
• Partner with Forward Deployed Engineers to validate assumptions and execute technically
• Configure, test, and release agent configurations for customer use cases
• Own deployment plans, timelines, risks, and stakeholder communication
• Lead customer kickoffs, milestone reviews, QBRs, and executive updates
• Proactively manage scope changes, escalations, and expectation-setting
• Improve and scale onboarding and deployment processes over time
• Travel for key customer milestones and kickoffs as needed (~25%)
Qualifications:
Required:
• 6+ years in customer-facing roles (Product, Engagement, Consulting, Founder, etc.)
• Strong technical acumen: able to reason about workflows, APIs, and system behavior
• Comfort operating in fast-moving, ambiguous environments
• Excellent written and verbal communication skills
• Experience managing multiple concurrent, high-stakes projects
• Familiarity with LLMs, APIs, JSON
• Strong Excel / PPT skills
• SaaS experience
• Basic SQL literacy
Preferred:
• Technical degree (CS, Engineering, Math) or equivalent experience
• Experience with AI-driven or workflow automation products
Company:
Pallet offers AI-powered tools to automate logistics workflows, boosting efficiency for carriers, 3PLs, brokers, and shippers. Founded in 2019, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.