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64 Pacsun Customer Service Representative Jobs Hiring Near You

PacSun

Full Time Assistant

Columbus, OH · On-site

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most ... Displays a customer-focused mindset at all times and ensures all team members deliver an engaging ...

PacSun

Sales Associate - 567 Polaris

Columbus, OH · On-site

$14 - $16.25/hr

Join the Pacsun Community. A day in the life, what you'll be doing: CUSTOMER CENTRIC * Delivers an ... The physical demands described here are representative of those that are required by an associate ...

PacSun

Sales Associate

Columbus, OH · On-site

$13.25 - $17.75/hr

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most ... CUSTOMER CENTRIC * Delivers an engaging, positive and authentic customer experience with all ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Pacsun Jobs Information

What is it like to work at Pacsun?

Pacsun is a casual, fashion-forward retailer that values creativity and self-expression, fostering a work environment that encourages individuality and collaboration.

The company operates with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and offers a dynamic work environment with opportunities for growth and development. Pacsun's mission is to inspire and empower young people to express themselves through fashion, music, and art.

Working at Pacsun may appeal to individuals who are passionate about the fashion industry, enjoy a fast-paced and creative work environment, and are eager to develop their skills in a company that prioritizes innovation and customer satisfaction.

What makes Pacsun an attractive place to work?

Pacsun is a popular destination for fashion-conscious consumers, operating as a leading lifestyle retailer that offers a curated selection of clothing, accessories, and footwear. The company's workplace culture values creativity, collaboration, and innovation, providing employees with opportunities to contribute to the development of new products and experiences. By joining Pacsun, individuals can gain valuable experience in the retail industry, develop their skills in a dynamic and fast-paced environment, and be part of a team that is shaping the future of fashion retail.

Do workers at PacSun get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Does PacSun pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

At PacSun, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
86% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Are part-time workers able to get health insurance from PacSun?

Most people who work part-time can't get health insurance.
92% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at PacSun?

Most people who work part-time don’t get paid time off.
82% of people who work part-time say they don’t get paid time off
Based on data from 28 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from PacSun affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at PacSun?

Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 94% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at PacSun worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do PacSun workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 93 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for PacSun workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 82 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at PacSun?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do PacSun managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 95 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at PacSun spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at PacSun?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a PacSun job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at PacSun feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at PacSun get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at PacSun?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at PacSun enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at PacSun recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at PacSun?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at PacSun?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think PacSun’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how PacSun is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Pacsun?

What are the most popular categories at Pacsun?

Infographic showing various Customer Service Representative job openings at Pacsun in the United States as of August 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 100% Physical job distribution.

Full Time Assistant

PacSun

Columbus, OH • On-site

Full-time

Re-posted 7 days ago

PacSun rating

5.9

Company rating: 5.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

58th of 105 rated fashion retailers

Job description

Join the Pacsun CommunityPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you'll be doing:
  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
  • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
  • Shares feedback from customers with the leadership team to improve the overall customer experience
  • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
  • Delivers an engaging, positive and authentic customer experience with all customers
  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Holds self and others responsible for the accomplishment of all operational tasks
  • Coaches and provides feedback on Sales Associate's performance
  • Supports associate engagement by recognizing and rewarding outstanding performance
  • Provides direction to associates to ensure understanding of company directives and standards
  • Prioritizes and delegates tasks to meet all operational needs
  • Supports and executes visual directives and maintains visual standards set by the company
  • Drives efficiency in all operational store processes
  • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
  • Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
  • Ensures all store associates follow all policies, procedures and all Safety Program practices
  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
  • Inspires and motivates others by consistently exhibiting core value behaviors
  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:
  • Passion for product, brands, fashion and trends
  • High School Diploma or equivalent preferred
  • Effective written, verbal and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills

Developing the Community/ Leadership Qualities:
  • Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
  • Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
  • Serve as a Pacsun advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent that delivers performance excellence.
  • As a manager, serve as a leader of company culture, norms, and conduct.
  • Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
  • The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • The associate must frequently sit/stand for long periods of time and climb ladders as needed.
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
  • Ability to maneuver around sales floor, stockroom and office areas.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:
This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What PacSun employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pacsun

Sourced by ZipRecruiter

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more, we offer a unique range of product that all youth can express themselves through. We have worked with celebrities such Emma Chamberlain, Storm Reid, Jules LeBlanc, and A$AP Rocky to curate exclusive product. Pacsun ranks #3 as a favorite apparel brand amongst teens - #1 amongst women and #4 amongst men. We have a reach of 1.6M followers on TikTok, 2.5M followers on Instagram and over 380K followers on Twitter.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Anaheim, CA, US

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