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Professional Search Group - Orange County

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Operations Specailist

Cypress, CA · On-site

$70K - $85K/yr

Professional Search Group OC is partnering with a growing and innovative IT organization in Orange County to identify a highly organized, proactive, and solutions-driven Operations Specialist . This ...

Professional Search Group - Orange County

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Operations Specailist

Cypress, CA · On-site

$70K - $85K/yr

Professional Search Group OC is partnering with a growing and innovative IT organization in Orange County to identify a highly organized, proactive, and solutions-driven Operations Specialist . This ...

Professional Search Group - Orange County

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Rf Test Technician

Santa Ana, CA · On-site

$35 - $42/hr

Professional Search Group OC offers this opportunity on behalf of our client and is actively interviewing qualified candidates. If you're looking to grow your career with a stable and expanding ...

Professional Search Group - Orange County

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Rf Test Technician

Santa Ana, CA · On-site

$35 - $42/hr

Professional Search Group OC offers this opportunity on behalf of our client and is actively interviewing qualified candidates. If you're looking to grow your career with a stable and expanding ...

Professional Search Group - Orange County

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Jr Cloud & AI Engineer

Cypress, CA · On-site

$70K - $80K/yr

Professional Search Group- OC is seeking a Junior Cloud & AI Engineer to join their client's team. This is a unique starting role for someone with strong technical fundamentals and the right mindset ...

Professional Search Group - Orange County

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Jr Cloud & AI Engineer

Cypress, CA · On-site

$70K - $80K/yr

Professional Search Group- OC is seeking a Junior Cloud & AI Engineer to join their client's team. This is a unique starting role for someone with strong technical fundamentals and the right mindset ...

Professional Search Group

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Senior Staff Accountant

Greeley, CO · On-site

$80K - $100K/yr

... professionals. What You'll Do * Manage accounting activities for 10 or more LLCs * Prepare and review monthly financial statements * Oversee general ledger activity and account reconciliations

Professional Search Group

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Senior Staff Accountant

Greeley, CO · On-site

$80K - $100K/yr

... professionals. What You'll Do * Manage accounting activities for 10 or more LLCs * Prepare and review monthly financial statements * Oversee general ledger activity and account reconciliations

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    Operations Specailist

    Professional Search Group - Orange County

    Cypress, CA • On-site

    $70K - $85K/yr

    Full-time

    Medical

    Re-posted 3 days ago

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    Job description

    Professional Search Group OC is partnering with a growing and innovative IT organization in Orange County to identify a highly organized, proactive, and solutions-driven Operations Specialist. This individual will play a key role in supporting operational workflows with a strong emphasis on carrier management, telecommunications coordination, and project execution.


    Professional Search Group OC is seeking someone who thrives in a fast-paced environment, takes ownership of tasks, and has a “go-getter” mentality. The ideal candidate will bring experience working with telecommunications carriers such as AT&T, Lumen, Spectrum, Cox, Verizon, or similar providers, and understand the operational lifecycle of carrier orders, account management, and issue resolution.


    This position functions as a concierge service for carrier management, supporting sales and clients by managing telecom-related requests from initiation through completion, while ensuring a seamless customer and operational experience.



    Operations Specialist Responsibilities

    • Act as the primary liaison for carrier management, overseeing telecom-related requests including orders, moves, adds, changes, disconnects, billing issues, escalations, and account maintenance
    • Receive and process orders from internal sales teams and manage them through full lifecycle completion with a high degree of accuracy and follow-through
    • Coordinate directly with telecommunications carriers (e.g., AT&T, Lumen, and similar providers) to ensure timely service implementation, issue resolution, and account support
    • Manage vendor and carrier relationships to support service delivery, contracts, and operational continuity
    • Lead and support cross-functional projects from initiation through completion, ensuring timelines, communication, and deliverables are met
    • Support core accounting and operational functions including expense reconciliation, commission tracking, variable billing, data entry, and accounts receivable/payable activities
    • Oversee monthly certificate renewals and service/support renewals to ensure compliance and uninterrupted operations
    • Coordinate facility-related operational needs including maintenance requests and internal communications
    • Maintain highly organized documentation, project tracking, reporting structures, and communication across teams
    • Identify opportunities to streamline internal processes, improve systems, and drive operational efficiencies
    • Utilize technology and AI tools to improve workflows, organization, and productivity


    Operations Specialist Qualifications

    • Prior experience working with telecommunications carriers, telecom operations, carrier account management, or IT/telecom service coordination strongly preferred
    • Experience working with carriers such as AT&T, Lumen, Spectrum, Cox, Verizon, Comcast, or similar providers highly desired
    • Project coordination or project management experience preferred
    • Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities simultaneously
    • Self-starter with a proactive, problem-solving mindset and strong sense of ownership
    • Experience managing orders, billing inquiries, account maintenance, or vendor/carrier relationships preferred
    • Working knowledge of accounting principles and comfort supporting billing, expense reconciliation, and reporting functions
    • Strong verbal and written communication skills with the ability to collaborate across departments and external partners
    • Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word
    • Comfortable working in a dynamic, evolving environment with shifting priorities
    • Openness to learning and utilizing AI tools and technology to improve operational performance


    Apply with Professional Search Group OC today!