... customer service experience with a strong guest-focused mentality Possess excellent management skills, communication skills, and multitasking skills This property is managed by OTO Development. About ...
20 Oto Development Customer Service Representative Jobs Hiring Near You
... customer service experience with a strong guest-focused mentality Possess excellent management skills, communication skills, and multitasking skills This property is managed by OTO Development. About ...
Doorman/Bellhop
Wrightsville Beach, NC · On-site
$14.25 - $18.75/hr
You must have excellent communication skills and a customer service aptitude * You must be reliable ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Doorman/Bellhop
Wrightsville Beach, NC · On-site
$14.25 - $18.75/hr
You must have excellent communication skills and a customer service aptitude * You must be reliable ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Van Driver
Naples, FL · On-site
$12.25 - $16.75/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Van Driver
Naples, FL · On-site
$12.25 - $16.75/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Belmont, CA · On-site
$20/hr
OTO Development is pleased to announce a wonderful opportunity for a Breakfast Associate. The ... You have strong communication and customer service skills * You obtain and maintain any food ...
Breakfast Associate
Belmont, CA · On-site
$20/hr
OTO Development is pleased to announce a wonderful opportunity for a Breakfast Associate. The ... You have strong communication and customer service skills * You obtain and maintain any food ...
Bus Help
Panama City Beach, FL · On-site
$12.75 - $16.50/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Bus Help
Panama City Beach, FL · On-site
$12.75 - $16.50/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Bus Help
Saint Petersburg, FL · On-site
$13.75 - $17.75/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Bus Help
Saint Petersburg, FL · On-site
$13.75 - $17.75/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Building Maintenance Tech I
Sunnyvale, CA · On-site
$22.25 - $30/hr
You have customer service skills and are able anticipate guest needs, greet and acknowledge guests ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Building Maintenance Tech I
Sunnyvale, CA · On-site
$22.25 - $30/hr
You have customer service skills and are able anticipate guest needs, greet and acknowledge guests ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Doorman/Bellhop
Ocean City, MD · On-site
$15.25 - $20/hr
You must have excellent communication skills and a customer service aptitude * You must be reliable ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Doorman/Bellhop
Ocean City, MD · On-site
$15.25 - $20/hr
You must have excellent communication skills and a customer service aptitude * You must be reliable ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Van Driver
Key West, FL · On-site
$12.75 - $17.50/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Van Driver
Key West, FL · On-site
$12.75 - $17.50/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Bus Help
Wrightsville Beach, NC · On-site
$12.25 - $16/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Bus Help
Wrightsville Beach, NC · On-site
$12.25 - $16/hr
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Barback / Busser
Panama City Beach, FL · On-site
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Barback / Busser
Panama City Beach, FL · On-site
You have excellent customer service skills and will go above and beyond to ensure guest ... About OTO Development OTO Development is an industry-leading hotel development and management ...
You have a customer service focus and the ability anticipate guest needs Physical Requirements for ... About OTO Development OTO Development is an industry-leading hotel development and management ...
You have a customer service focus and the ability anticipate guest needs Physical Requirements for ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Key West, FL · On-site
$12.75 - $15.50/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
New
Breakfast Associate
Key West, FL · On-site
$12.75 - $15.50/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
New
Parking Attendant
$14.25 - $17.25/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Parking Attendant
$14.25 - $17.25/hr
... You have strong customer service and problem resolution skills Physical Requirements for this ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Tampa, FL · On-site
$12.25 - $15/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Tampa, FL · On-site
$12.25 - $15/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Barista
Bethesda, MD · On-site
$16.25 - $18.75/hr
Deliver legendary customer service by having a customer-comes-first attitude-connecting with the ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Barista
Bethesda, MD · On-site
$16.25 - $18.75/hr
Deliver legendary customer service by having a customer-comes-first attitude-connecting with the ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Chapel Hill, NC · On-site
$12 - $14.50/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Chapel Hill, NC · On-site
$12 - $14.50/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Myrtle Beach, SC · On-site
$11.75 - $14.25/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Myrtle Beach, SC · On-site
$11.75 - $14.25/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Building Maintenance Tech I
Naples, FL · On-site
$18 - $24.25/hr
You have customer service skills and are able anticipate guest needs, greet and acknowledge guests ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Building Maintenance Tech I
Naples, FL · On-site
$18 - $24.25/hr
You have customer service skills and are able anticipate guest needs, greet and acknowledge guests ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Manhattan, NY · On-site
$19.50 - $21.90/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
Breakfast Associate
Manhattan, NY · On-site
$19.50 - $21.90/hr
You have strong communication and customer service skills * You obtain and maintain any food ... About OTO Development OTO Development is an industry-leading hotel development and management ...
OTO Development Jobs Information
Does OTO Development pay people when they’re sick?
Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
How easy is it to get time off at OTO Development?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it to take sick days at OTO Development?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at OTO Development feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at OTO Development get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Is it stressful to work at OTO Development?
Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
50% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at OTO Development enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at OTO Development recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people get enough training when they start at OTO Development?
Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think OTO Development’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers feel well informed about how OTO Development is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Oto Development?
What are the most popular categories at Oto Development?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
OTO Development rating
8.0
Based on 7 frontline employees who took The Breakroom Quiz
Job description
We are pleased to announce a wonderful opportunity for a Guest Services Manager.
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful stay at our property. Other responsibilities include hiring and training staff, resolving guest problems or complaints, and increasing the profitability of the hotel by improving occupancy rates through up-selling strategies.
What will you be doing most days?
Maintain a high level of guest satisfaction by overseeing the whole front office activities
Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards
Increase occupancy and profitability by developing and promoting hotel services and amenities through up-selling strategies
Address all guest complaints, concerns, or incidents in a polite, timely, and responsive manner
Create financial and operational strategies for the guest service department that are consistent with the hotel's overall goals in the short and long term
What are the requirements for this position?
High school diploma or equivalent certification required (GED)
3 years of previous experience working in the hospitality industry
2+ years managing a team in a hospitality role or equivalent customer service role
Proven customer service experience with a strong guest-focused mentality
Possess excellent management skills, communication skills, and multitasking skills
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Revised 5/8/26
About OTO Development
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Spartanburg, SC, US
Year founded
2004