Manage maintenance agreement renewals for assigned accounts, including pricing escalations and scope adjustments * Monitor account profitability and work with service leadership to address ...
60 Optum Service Account Manager Jobs Hiring Near You
Manage maintenance agreement renewals for assigned accounts, including pricing escalations and scope adjustments * Monitor account profitability and work with service leadership to address ...
Service Account Manager
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Service Account Manager
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Service Account Manager
Asheville, NC · On-site
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
Service Account Manager
Asheville, NC · On-site
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
... service skills and ability to develop customer relationships * Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts ...
... service skills and ability to develop customer relationships * Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts ...
Service Account Manager
Clifton Park, NY · On-site
$80K - $100K/yr
As a Service Account Manager , you will be responsible for account management, contract negotiations, quoting work, providing technical support, and ongoing coordination between customers and any ...
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Service Account Manager
Clifton Park, NY · On-site
$80K - $100K/yr
As a Service Account Manager , you will be responsible for account management, contract negotiations, quoting work, providing technical support, and ongoing coordination between customers and any ...
Service Account Manager
Delran, NJ · On-site
$69K - $103K/yr
The Service Account Manager will be responsible for increasing levels of customer satisfaction, provide technical support to resolve client onsite issues and drive order generation through active ...
Service Account Manager
Delran, NJ · On-site
$69K - $103K/yr
The Service Account Manager will be responsible for increasing levels of customer satisfaction, provide technical support to resolve client onsite issues and drive order generation through active ...
Solicits support from and communicates effectively with the entire service and sales team and support staff * Keeps management informed of progress and account status. Knows when to call for ...
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Solicits support from and communicates effectively with the entire service and sales team and support staff * Keeps management informed of progress and account status. Knows when to call for ...
Service Account Manager
Marietta, GA · On-site
The Service Account Manager will have the responsibility of overseeing and cultivating client relationships. Your role will be to function as an intermediary between Maxair and its Customers ...
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Service Account Manager
Marietta, GA · On-site
The Service Account Manager will have the responsibility of overseeing and cultivating client relationships. Your role will be to function as an intermediary between Maxair and its Customers ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
Service Account Manager
Milwaukee, WI · On-site
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
Service Account Manager
Milwaukee, WI · On-site
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
Service Account Manager
Dartmouth, NS · On-site
Review client account history and conduct client-facing meetings to discuss account performance and ... Respond to customer's questions regarding service agreements. * Build partnering relationships with ...
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Service Account Manager
Dartmouth, NS · On-site
Review client account history and conduct client-facing meetings to discuss account performance and ... Respond to customer's questions regarding service agreements. * Build partnering relationships with ...
... service skills and ability to develop customer relationships * Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts ...
... service skills and ability to develop customer relationships * Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts ...
Service Account Manager
Clifton Park, NY · On-site
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Service Account Manager
Clifton Park, NY · On-site
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Service Account Manager
Wilmington, MA · On-site
On-Site (5 days) As a Services Account Manager , you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and ...
Service Account Manager
Wilmington, MA · On-site
On-Site (5 days) As a Services Account Manager , you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and ...
Service Account Manager
Carrollton, TX · On-site
Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...
Service Account Manager
Carrollton, TX · On-site
Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...
Service Account Manager
Carrollton, TX · On-site
Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...
Service Account Manager
Carrollton, TX · On-site
Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...
Service Account Manager
Muncy, PA · On-site
Purpose Statement The purpose of the Service Account Manager for the Southwest USA region (Louisiana, Mississippi, and Texas) is to cultivate strong client relationships, ensure high-quality service ...
Service Account Manager
Muncy, PA · On-site
Purpose Statement The purpose of the Service Account Manager for the Southwest USA region (Louisiana, Mississippi, and Texas) is to cultivate strong client relationships, ensure high-quality service ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our ...
Service Account Manager
Syracuse, NY · On-site
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Service Account Manager
Syracuse, NY · On-site
$80K - $100K/yr
Job Summary As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this ...
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Job description
Description
As a well-established, growth-oriented commercial HVAC and plumbing contractor we are seeking an Account Manager who is an outgoing, diligent, and dedicated individual for our fast-growing team. This is a new position focused on taking exceptional care of our existing customers - not on selling new maintenance contracts. The Account Manager is the primary point of contact for an assigned base of commercial accounts and is responsible for customer retention, satisfaction, and identifying repair and project opportunities within those accounts.
Key Responsibilities:
- Serve as the primary point of contact for an assigned base of existing customer accounts
- Develop and maintain strong, long-term relationships with facility managers, property managers, building owners, and tenants
- Quote pull-through work - repairs, like-for-like replacements, and light service projects identified through maintenance visits, service calls, technician recommendations, and customer requests
- Review technician service reports and follow up with customers on deficiencies, recommendations, and open repair quotes
- Follow up on new customer opportunities and inbound inquiries, and hand off maintenance agreement leads to the maintenance sales team
- Conduct regular site visits and account review meetings to ensure customer satisfaction and identify upcoming needs
- Manage maintenance agreement renewals for assigned accounts, including pricing escalations and scope adjustments
- Monitor account profitability and work with service leadership to address underperforming agreements
- Assist customers with capital planning by tracking equipment age and condition and recommending budget-year replacements
- Coordinate with service coordinators to ensure scheduled work, quoted repairs, and customer commitments are completed on time
- Resolve customer concerns, billing questions, and service issues promptly and professionally
- Maintain accurate customer, equipment, and opportunity records in company systems
- Work in a fast-paced environment and effectively manage customers' competing priorities and expectations
Requirements
- A minimum of 3-years of HVAC or facility services experience
- Working knowledge of commercial HVAC systems and equipment (rooftop units, AHUs, boilers, chillers, VAV systems)
- Ability to manage multiple priorities with efficiency and attention to detail
- Excellent communication skills - both oral and written
- Strong customer service orientation and relationship-building skills
- Ability to read and interpret service reports, technician notes, and equipment documentation
- Proficient computer skills using Microsoft Outlook, Word, and Excel
Benefits:
- Project handoff incentive along with a performance bonus based on the gross profit and retention of your assigned account base
- Car allowance
- Medical, Dental, and Vision Insurance
- 401(k)
- PTO and Paid Holidays
- Long-Term Disability
- Life Insurance