Optum
Optum

60 Optum Clinical Case Manager Jobs Hiring Near You

Clinical Case Manager

Raleigh, NC · On-site

$95K - $115K/yr

Clinical Case Manager Location: Raleigh, NC Schedule: Full-time, primarily onsite Monday-Friday, with occasional statewide travel and weekend support Salary: $95,000-$115,000 per year KMRG, LLC (KMRG ...

Clinical Case Manager

Oakland, CA · On-site

$36.06 - $40.87/hr

Clinical Case Manager Pgm/Dept: CalWORKS! Reports to: Program Manager Classification: Regular, Full-Time, FLSA Non-Exempt Location: 150 Grand Ave., Suite 200, Oakland, CA 94612 About Us: Bonita House ...

Clinical Case Manager

Oakland, CA · On-site

$36.06 - $40.87/hr

Clinical Case Manager Pgm/Dept: CalWORKS! Reports to: Program Manager Classification: Regular, Full-Time, FLSA Non-Exempt Location: 150 Grand Ave., Suite 200, Oakland, CA 94612 About Us: Bonita House ...

Clinical Case Manager Pgm/Dept: CalWORKS! Reports to: Program Manager Classification: Regular, Full-Time, FLSA Non-Exempt Location: 150 Grand Ave., Suite 200, Oakland, CA 94612 About Us: Bonita House ...

Clinical Case Manager

Oakland, CA · On-site

$36.06 - $40.87/hr

Clinical Case Manager Pgm/Dept: CalWORKS! Reports to: Program Manager Classification: Regular, Full-Time, FLSA Non-Exempt Location: 150 Grand Ave., Suite 200, Oakland, CA 94612 About Us: Bonita House ...

Clinical Case Manager

Brooklyn, NY · On-site

$65K - $75K/yr

Clinical Case Manager The Clinical Case Manager is responsible for ensuring the increased length of stay, higher levels of reimbursement, medication carve-outs, and authorization coverage throughout ...

The Supportive Housing Clinical Case Manager is also responsible for assessing the program service level of tenants to promote independent living skills and increase housing stability within contract ...

The Supportive Housing Clinical Case Manager is also responsible for assessing the program service level of tenants to promote independent living skills and increase housing stability within contract ...

The Supportive Housing Clinical Case Manager is also responsible for assessing the program service level of tenants to promote independent living skills and increase housing stability within contract ...

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Optum Jobs Information

What is it like to work at Optum?

Optum is a company that prioritizes collaboration and innovation, fostering a culture that encourages employees to think creatively and work together to drive positive change in healthcare.

As a leading health services company, Optum offers a dynamic work environment with diverse teams, including data analysts, clinicians, and IT professionals, working together to develop and implement solutions that improve patient outcomes and reduce healthcare costs.

Working at Optum may appeal to candidates who are passionate about healthcare and technology, as the company provides opportunities for professional growth and development, as well as a chance to make a meaningful impact on the lives of millions of people around the world.

What makes Optum an attractive place to work?

Optum is a leading health services company that plays a significant role in shaping the future of healthcare through its innovative solutions and commitment to improving patient outcomes. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on diverse projects and contribute to meaningful initiatives. As a part of UnitedHealth Group, Optum provides employees with access to a wide range of training and development programs, enabling them to advance their careers and make a lasting impact in the healthcare industry.

Do workers at Optum get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 136 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Optum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.

At Optum, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 180 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Optum?

Most people who work part-time can get health insurance.
70% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Optum?

Only some people who work part-time get paid time off.
47% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Optum affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 158 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Optum?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 189 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Optum worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Optum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Optum workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Optum?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Optum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Optum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 134 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Optum?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Optum job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Optum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Optum?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 146 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 189 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Optum?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Optum?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Optum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Optum is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.

Clinical Case Manager

KMRG LLC

Raleigh, NC • On-site

$95K - $115K/yr

Full-time

Posted 19 days ago


Job description

Title: Clinical Case Manager
Location: Raleigh, NC
Schedule: Full-time, primarily onsite Monday-Friday, with occasional statewide travel and weekend support
Salary: $95,000-$115,000 per year
KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Clinical Case Manager to join our team and support the North Carolina Army National Guard (NCARNG) Psychological Readiness Program in Raleigh.
In this role, you will provide clinical case management, care coordination, crisis-response support, and psychological-readiness services for Soldiers experiencing behavioral-health concerns that may affect their well-being, military readiness, retention, or deployability.
You will work closely with Soldiers, commanders, medical professionals, military treatment facilities, civilian providers, and community organizations to coordinate appropriate care and promote continuity throughout the treatment and recovery process.
This position is a strong fit for a licensed behavioral-health professional who is compassionate, organized, clinically experienced, and comfortable managing sensitive or high-risk cases in a structured military environment.
Applications will be reviewed as they are received. Apply today!
RESPONSIBILITIES
Clinical Case Management
  • Provide clinical case-management services for Soldiers enrolled in the Psychological Readiness Program
  • Conduct biopsychosocial assessments and identify behavioral-health needs
  • Develop individualized case-management plans
  • Monitor progress toward treatment, recovery, retention, and readiness goals
  • Assess behavioral-health risks and functional impacts on military readiness
  • Identify barriers to care and facilitate appropriate interventions, referrals, and resource connections
  • Track treatment, profile, evaluation, and readiness compliance
  • Document case-management actions and report significant concerns through appropriate channels
  • Support continuity of care throughout treatment and recovery
Care Coordination & Referral Management
  • Coordinate care across military, civilian, community, and multidisciplinary partners
  • Connect Soldiers with military, Department of Veterans Affairs, civilian, and community resources
  • Facilitate timely access to appropriate behavioral-health services
  • Monitor referral completion and treatment engagement
  • Promote continuity of care between providers, programs, and resources
  • Assist Soldiers in navigating military, civilian, community, and Department of Veterans Affairs behavioral-health resources
  • Deliver referral-management and behavioral-health resource-coordination support
Crisis Intervention & High-Risk Case Management
  • Conduct risk screenings within the authorized scope of practice
  • Assist with responses to behavioral-health crises
  • Develop safety plans and coordinate crisis-intervention and emergency behavioral-health services
  • Address suicidal or homicidal ideation, substance misuse, domestic violence, and other high-risk concerns
  • Ensure appropriate notification, referral, follow-up, and documentation
  • Monitor high-risk cases until stabilization or transfer to an appropriate level of care
  • Participate in multidisciplinary reviews of complex and high-risk cases
Military Readiness Support
  • Support psychological- and medical-readiness activities
  • Monitor behavioral-health concerns that may affect military readiness, retention, deployability, or duty performance
  • Coordinate medical-retention reviews
  • Track behavioral-health profiles and readiness requirements
  • Contribute to deployment-related behavioral-health activities
  • Assist with medical-retention determination actions
  • Manage Medical Evaluation Board case coordination
  • Facilitate Integrated Disability Evaluation System case coordination
  • Provide line-of-duty-related behavioral-health case management
  • Deliver command consultation and case consultation through appropriate channels
  • Support mobilization and demobilization activities
  • Attend required health assessments, readiness processing, mobilizations, and medical-readiness events
Clinical Documentation & Reporting
  • Maintain accurate and timely clinical documentation and case records
  • Update required case-management tracking systems
  • Enter information into authorized medical-readiness and case-management systems
  • Verify completion of required data entry and documentation after services are provided
  • Prepare case summaries, readiness updates, reports, and program metrics
  • Ensure records support continuity of care, readiness determinations, quality-assurance activities, and program-reporting requirements
  • Protect health information, personally identifiable information, and sensitive case records
  • Comply with federal and state laws, HIPAA, the Privacy Act, Army regulations, NCARNG policies, and program procedures
  • Correct identified documentation deficiencies within established timelines
  • Participate in quality-assurance and program-improvement activities
Collaboration & Program Support
  • Participate in multidisciplinary case reviews
  • Attend staff meetings, training events, consultation processes, and quality-assurance activities
  • Provide behavioral-health resource coordination and system-navigation support
  • Communicate procedural information to authorized North Carolina Army National Guard medical personnel as needed
  • Submit written updates regarding changes in applicable processes within required timeframes
  • Maintain required professional liability insurance
  • Sustain professional licensure, credentialing, privileging, certifications, and continuing education

REQUIRED BACKGROUND
  • Minimum of 3 years of clinical mental-health experience
  • Experience conducting behavioral-health assessments and providing clinical case management
  • Experience developing care plans and monitoring treatment, risk, and readiness concerns
  • Experience coordinating referrals and care across providers, leadership, and community resources
  • Knowledge of crisis intervention, safety planning, emergency referrals, and high-risk case management
  • Experience maintaining accurate clinical documentation and confidential records
  • Ability to prepare case summaries, reports, readiness updates, and program metrics
  • Strong organization, communication, judgment, and deadline-management skills
  • Knowledge of Microsoft Office and ability to learn Government medical-readiness and case-management systems

EDUCATION
  • Graduate of a nationally accredited or certified program in behavioral health, mental-health counseling, social work, marriage and family therapy, psychology, psychiatric nursing, or a related behavioral-health discipline
  • Current, valid, and unrestricted North Carolina license permitting independent clinical practice
  • Must maintain all continuing-education requirements necessary to sustain licensure and credentialing
Acceptable professional disciplines may include:
  • Licensed Clinical Social Worker
  • Licensed Clinical Mental Health Counselor
  • Licensed Marriage and Family Therapist
  • Licensed Psychologist
  • Licensed Clinical Addictions Specialist
  • Psychiatric Mental Health Nurse Practitioner
  • Comparable behavioral-health discipline approved by the Government

LOCATION
  • 636 Gold Star Drive, Raleigh, NC 27607

TRAVEL
  • Travel is required

WORK HOURS
  • Full-time, 40 hours per week
  • Normal core hours are 8:00 AM-4:30 PM, Monday-Friday
  • Occasional weekend support may be required for medical-readiness events
  • Special events may begin as early as 6:00 AM or continue as late as 8:00 PM
  • Work schedule may be adjusted before or after weekend events to maintain a 40-hour workweek

TELEWORK
  • Telework may be authorized

TRAVEL
  • Occasional official travel may be required with prior approval
  • Statewide travel is required to support medical-readiness, training, mobilization, and demobilization events
  • Occasional overnight or weekend travel may be required
  • Official travel must receive prior Government approval
  • Authorized travel expenses will be reimbursed in accordance with applicable contract requirements

CLEARANCE
  • Must successfully complete applicable background-investigation and fingerprinting requirements

CLIENT
  • U.S. Army

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility - Exempt

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.