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Onpoint Industrial Services
Onpoint Industrial Services

28 Onpoint Customer Service Representative Jobs Hiring Near You

Onpoint

Commercial Credit Analyst II

Portland, OR · On-site

... service. * Other duties as assigned by Commercial Credit leadership Knowledge, Skills, and ... OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members, and ...

OnPoint

Adult Outpatient Clinician

Allegan, MI · On-site

$63K - $88K/hr

Adult Outpatient Clinician OnPoint is seeking a compassionate and dedicated Adult Outpatient ... Provide assessment, service planning, and therapy for target population according to accreditation ...

OnPoint

Medical Assistant

Allegan, MI · On-site

$37K - $51K/yr

... service delivery. PAY RANGE/BENEFIT PACKAGE: Salary Range: starting at $37,352.61 up to $51,546.59 annually - placement above minimum salary is based on experience. OnPoint Benefits: * 401(a ...

OnPoint

IT Engineer V

Silver Spring, MD · On-site

Client Services Work Hours: 40 hour week with core hours of 9-5pm OnPoint, a wholly-owned ... the customer • Exceptional email management and written communication skills • Solution ...

OnPoint

CRC Operations SME

Newport News, VA · On-site

... services to ACC Command, Control, Intelligence, Surveillance and Reconnaissance Division (A3C ... Work Environment OnPoint exercises a hybrid work environment, meaning that some work can be done ...

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Program Supervisor - Adult Case Management and Supportive Services

OnPoint

Allegan, MI

$63K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Summary/objective
To provide day-to-day operational leadership for designated programs and services, in accordance with funding, regulatory, agency and best practice standards.

Pay Range/Benefit Package

Salary: starting at $63,876.80 up to $88.171.20 annually - placement above minimum salary is based on experience.

OnPoint Benefits: 

  • 401(a) retirement: employer matching 

  • 457 retirement  

  • Paid holidays 

Benefits effective date of hire: 

  • Medical insurance 

  • Dental insurance 

  • Vision Coverage 

  • Employer funding of Health Savings Account (up to elected deductible amount) 

Employer Paid benefits: 

  • Disability insurance 

  • Life insurance (up to $50,000) 

  • Paid Time Off 

Essential functions
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Model and maintain an environment focused on exceptional and individualized service delivery, marked by ongoing assessment, responsiveness, flexibility, measurable impact, and internal and external coordination.
  • Ensure designated programs and services reflect relevant funding, regulatory, agency and best practice standards.
  • Provide direct supervision for designated team members.
    • Establish schedule and structure for 1:1 sessions.
    • provide feedback on job performance, focused on funding, regulatory, agency and best practice standards.
    • Monitor documentation of services and provide feedback to improve performance to established standards.
    • Complete performance evaluations according to established standards.
  • Engage in utilization and capacity management processes, providing operational context to analysis and planning; implement established processes as directed by Program Manager
  • Identify trends in target populations, service delivery and gaps, risk management, and staff strengths and challenges.
  • Participate in program development efforts at the direction of the Program Manager
  • Participate in screening, orientation, and training for program staff, with strong and accurate knowledge of funding, regulatory, agency and best practice standards.
  • Develop and maintain internal partnerships to effectively participate in interdisciplinary team service delivery.
  • Support external partnerships to ensure collaborative and integrated service delivery.
  • Actively participate in agency leadership teams, committees, and initiatives at the direction of the Program Manager.
  • Support a reduced caseload of individuals with an intellectual/developmental disability or primary mental health disorder to experience full community participation in work, recreational, residential, or social settings.
Competencies
  • Demonstrated leadership skills
  • Relevant subject matter expert
  • Exceptional written and verbal communication skills
  • Ability to work independently within a strong team environment and instill that skill in others.
  • Ability to structure workload while accommodating unexpected situations and client and team needs.
  • Maintain a focused and positive attitude to support clients, families, and teams.
Supervisory responsibilities
  • Case Managers
  • Case Manager Assistants
  • Student interns
  • OBRA Coordination/OBRA Coordinator Backup
  • Peer Support Specialist – as needed
  • Employment Coordinator – as needed
Core Values
  • Integrity
  • Inclusivity
  • Honor
  • Equality
  • Humility
  • Innovation
  • Teamwork
  • Cultural Competence
Environment (Work, Physical, Travel)
  • Work Environment – Environments can vary. Primarily work in an office environment, but travel by automobile to other locations within and outside of the County may be required.
  • Physical Demands – Generally, performs sedentary work but must have the ability to lift up to 35 pounds. Occasional bending, stooping, kneeling, lifting. Ability to sit for extended periods of time.
Required education and experience:
  • Bachelor’s degree
  • QIDP
  • QMHP
  • 3 years of professional experience working with and supporting the target population.
  • Strong advocate of recovery-oriented systems of care, person-centered planning, and outcome-focused service delivery.
Preferred education and experience
  • Master’s degree in a discipline that supports public and third-party reimbursement
  • Certified Advanced Alcohol and Drug Counselor (CAADC)
  • 1 year of relevant experience as a clinical or program supervisor
  • Certification in relevant evidence-based practices
Additional eligibility requirements
Valid Michigan driver’s license and reliable vehicle
Eligibility to work in the US for any employer
Work authorization/security clearance requirements
Authorized to work for any US employer.
EEO statement
OnPoint is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, pregnancy, height, weight or marital status, or any other characteristic protected by federal, state or local laws.

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