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OneAmerica

39 Oneamerica Jobs Hiring Near You

OneAmerica

Manager, LTD Claims

South Portland, ME · On-site

$79K - $132K/yr

At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has ...

OneAmerica

Investment Ops Analyst

Indianapolis, IN · Hybrid

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and ...

OneAmerica

Clinical Care Consultant

South Portland, ME · On-site +1

At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has ...

OneAmerica

Implementation Manager

Indianapolis, IN · On-site

At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has ...

OneAmerica

VP CHIEF ACCTG OFFICER

Indianapolis, IN · On-site +1

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and ...

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OneAmerica Jobs Information

Is it stressful to work at OneAmerica Financial?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at OneAmerica Financial recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at OneAmerica Financial?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at OneAmerica Financial?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular cities for Oneamerica jobs?
What are the most popular categories at Oneamerica?
Infographic showing various job openings at Oneamerica in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, 19% Hybrid, and 31% Remote job distribution.
Short-Term Disability Claims Examiner

Short-Term Disability Claims Examiner

OneAmerica

South Portland, ME • On-site

$21.16 - $39.66/hr

Full-time

Posted 25 days ago

OneAmerica Financial rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals. We keep our promises, so we can help them achieve their goals and realize their definition of financial success.
Job Summary
The STD Claims Examiner is responsible for contributing to the overall success of OneAmerica objectives by providing timely and accurate support to our client companies and the Claims department. This individual will be responsible for managing appropriate adjudication of short-term disability claims in accordance with policy provisions. The STD Claims Examiner will initiate and facilitate case management as well as other ancillary services to assure optimum outcomes.
We are currently seeking Level I & II Representative experience.
KEY RESPONSIBILITIES:
  • Promote a positive customer service image through prompt, accurate and courteous responses to customer information needs
  • Consistently adhere to the documented workflow guidelines and established procedures.
  • Maintain required levels of confidentiality
  • Demonstrate competency in all modules of training program. Remain abreast of industry standards via internal/external continuing education
  • Promptly and thoroughly investigate and evaluate claims within departmental and regulatory guidelines
  • Interpret and administer contract provisions including, but not limited to, eligibility, covered weekly earnings, definition of Total Disability, verification of applicable offsets and pre-existing investigations
  • Calculate benefit and identify other income replacement benefits. Processes financial activities, including, but not limited to, payment adjustments, stop payments, voids and check reissues, other income adjustments, reimbursement checks, and final benefits. Processes overpayments in accordance with established procedures
  • Assist in the subrogation process to recover money from third parties
  • Work in coordination with an LTD Examiner to ensure an appropriate transition from the STD claim to LTD
  • Document claim file actions and telephone conversations appropriately
  • Refer claim activity outside authority level to Supervisor/Manager for review
  • Proactively communicate with claimants, policyholders and physicians to resolve investigations issues
  • Establish, communicate and manage claimant and policyholder expectations
  • Utilize most efficient means to obtain claim information
  • Fully investigates all relevant claim issues, provides payment or denials promptly and in full compliance with departmental procedures and Unfair Claims Practice regulations
  • Respond to customer service issues within required timeframes
  • Involve technical resources (Social Security Specialist, medical resources and vocational resources) at appropriate claim junctures
  • Support relationships with technical resources to achieve appropriate outcomes
  • Meet or exceed departmental service, quality and production objectives
  • Collaborate with team members and management in identifying and implementing improvement opportunities. Informs Supervisor of any trends noted within specific client companies
  • All other duties as assigned

REQUIREMENTS:
  • BA/BS or equivalent combination of education and experience
  • 0-2+ years of experience in managing Short Term Disability claims with first pay authority
  • Ability to fluently speak and write Spanish a plus
  • Excellent customer service skills
  • Excellent math and calculation skills
  • Good decision-making skills
  • Ability to analyze complex claim information
  • Working knowledge of Microsoft Excel and Word
  • High School Diploma required, or any combination of education and experience which would provide an equivalent background.

Salary Band: 3C
#LI-SC1
This selected candidate will be expected to work hybrid in Portland, ME or Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
Consistent with applicable pay transparency laws, we disclose the compensation range for this position: $21.16 -$39.66 hourly. Actual compensation will be determined by factors such as education, experience, geographical location, and other job-related factors permitted by law. In addition to base pay, this role is eligible for an annual incentive program.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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