Los Angeles, CA · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Los Angeles, CA · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Denver, CO · On-site +1
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
Denver, CO · On-site +1
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
Competitive salary and benefits, with Riot-level compensation.
Competitive salary and benefits, with Riot-level compensation.
Seattle, WA · On-site
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
Seattle, WA · On-site
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
Irvine, CA · On-site
$220K - $260K/yr
Gain high-level trial experience and handle complex wage and hour disputes * Relocation assistance available for top talent looking to transition to Southern California * Be part of a collaborative ...
Irvine, CA · On-site
$220K - $260K/yr
Gain high-level trial experience and handle complex wage and hour disputes * Relocation assistance available for top talent looking to transition to Southern California * Be part of a collaborative ...
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
The salary range for this position varies and depends on several factors, including the applicant's qualifications, experience, level of education, certifications or professional licenses held, and ...
Manhattan, NY · On-site
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
Manhattan, NY · On-site
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
Quick apply
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
Manhattan, NY · On-site
Founder level ownership mindset or early stage startup experience preferred * Ability to work independently while collaborating across teams Technical Experience * Six or more years of backend ...
Manhattan, NY · On-site
Founder level ownership mindset or early stage startup experience preferred * Ability to work independently while collaborating across teams Technical Experience * Six or more years of backend ...
San Francisco, CA · On-site
$122K - $167K/yr
Experience with UDP, bit-level serialization, delta compression, and other techniques for developing efficient network code for real time games * Be comfortable integrating with external backend ...
San Francisco, CA · On-site
$122K - $167K/yr
Experience with UDP, bit-level serialization, delta compression, and other techniques for developing efficient network code for real time games * Be comfortable integrating with external backend ...
Los Angeles, CA · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Los Angeles, CA · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
$25 - $26/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
$25 - $26/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Nashville, TN · On-site +1
This executive-level position will drive the development and adoption of AI-powered solutions across business functions, focusing on automation, efficiency, and long-term profitability. The ideal ...
Nashville, TN · On-site +1
This executive-level position will drive the development and adoption of AI-powered solutions across business functions, focusing on automation, efficiency, and long-term profitability. The ideal ...
Seattle, WA · On-site
$25 - $26/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Seattle, WA · On-site
$25 - $26/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Manhattan, NY · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Manhattan, NY · On-site
$18 - $23/hr
Excel in customer service and contribute to a culture of going "above and beyond" to ensure the highest level of member satisfaction. Minimum Requirements for the position: * Language Skills: Ability ...
Manhattan, NY · On-site
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
Manhattan, NY · On-site
$140K - $200K/yr
The Role This is a founding-level Product Engineer role...high ownership, high trust, real influence. You'll work directly with the founders and customers to build the core product from the ground up ...
Manhattan, NY · On-site
Founder level ownership mindset or early stage startup experience preferred * Ability to work independently while collaborating across teams Technical Experience * Six or more years of backend ...
Manhattan, NY · On-site
Founder level ownership mindset or early stage startup experience preferred * Ability to work independently while collaborating across teams Technical Experience * Six or more years of backend ...
Manhattan, NY · On-site
Finds fulfillment in enabling leaders and teams to operate at their highest level * Thrives in early-stage environments with fast context-switching and incomplete information * Can communicate ...
Manhattan, NY · On-site
Finds fulfillment in enabling leaders and teams to operate at their highest level * Thrives in early-stage environments with fast context-switching and incomplete information * Can communicate ...
Boston, MA · On-site
$124K - $149K/yr
Bachelor's degree in CS/Engineering/IS (advanced degree preferred) * 4+ years in data engineering, distributed systems, or platform engineering, operating at a senior technical leadership level
Quick apply
Boston, MA · On-site
$124K - $149K/yr
Bachelor's degree in CS/Engineering/IS (advanced degree preferred) * 4+ years in data engineering, distributed systems, or platform engineering, operating at a senior technical leadership level
Develop project work plans , including level of effort and fee estimates * Serve as the main point of contact for clients and internal stakeholders * Coordinate with regulatory agencies for project ...
Develop project work plans , including level of effort and fee estimates * Serve as the main point of contact for clients and internal stakeholders * Coordinate with regulatory agencies for project ...
$18 - $23/hr
Other
Medical
Posted 12 days ago
The Customer Care Coordinator provides outreach and support to ensure all our client’s Medicare members have access to the care they deserve. You will navigate their members through their health care and benefits, and connect the dots between their provider network, health plan operations, and supplemental vendors. You will be alongside our members every step of the way to ensure they are never alone in their healthcare journey. This is a role for a passionate and experienced customer service representative who understands the meaningful contribution they make to our members’ healthcare outcomes.
We are looking for Bilingual Speaking Customer Care Coordinators that are proficient in Korean.
Essential Duties and Responsibilities:
Understand procedures, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries; serve as a “subject matter expert” in the healthcare experience that our members navigate daily
Be a representative that provides outbound and inbound support via the phone at a fast pace.
Maintain case ownership of Tier 1, Tier 2, and Tier 3 matters that you will need to support to resolution. You understand that every customer is different and can move swiftly towards a resolution.
Manage to the member’s communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed
Collaborate with our partners – including but not limited to other departments, supplemental benefit vendors, and provider network – to facilitate the member experience.
Excel in customer service and contribute to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
Minimum Requirements for the position:
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.
Computer literate, typing 40+ words per minute.
What will earn you brownie points?
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits
Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
This position will pay $18 - $23 an hour depending on experience. The role is eligible for overtime.