NVA
NVA

61 Nva Office Manager Jobs Hiring Near You

General Manager

Grove City, OH · On-site

$55K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our PetSuites Grove City resort in Grove ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

Scheduling appointments and managing the appointment scheduler * Assisting veterinarians * Filling ... At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts ...

New

Scheduling appointments and managing the appointment scheduler * Assisting veterinarians * Filling ... At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts ...

New

Our Managing DVM has been here 27 years, our Assistant Office Manager 23 years, and several team ... At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts ...

Our Managing DVM has been here 27 years, our Assistant Office Manager 23 years, and several team ... At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts ...

For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853 Key ... Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus!

Managing Veterinarian

Williamsport, PA · On-site

$130K - $160K/yr

Partner with the Hospital Manager to achieve hospital growth and financial success. * Oversee ... NVA GP reserves the right to determine whether a move qualifies as "relocation" based on mileage ...

Managing Veterinarian

Williamsport, PA · On-site

$130K - $160K/yr

Partner with the Hospital Manager to achieve hospital growth and financial success. * Oversee ... NVA GP reserves the right to determine whether a move qualifies as "relocation" based on mileage ...

General Manager

League City, TX · On-site

$60K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our PetSuites League City resort in ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

General Manager

Olathe, KS · On-site

$60K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our The Pet Ranch resort in Olathe ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

General Manager

Albuquerque, NM · On-site

$65K - $69K/yr

NVA Pet Resorts is hiring a full-time General Manager for our Canine Country Club - Westside resort ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

General Manager

Exeter, NH · On-site

$68K - $72K/yr

NVA Pet Resorts is hiring a full-time General Manager for our The Barking Dog - Exeter resort in ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

General Manager

Parker, CO · On-site

$62K - $65K/yr

NVA Pet Resorts is hiring a full-time General Manager for our City Bark - Parker resort in Parker ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

General Manager

Cedar Park, TX · On-site

$65K - $69K/yr

NVA Pet Resorts is hiring a full-time General Manager for our Happy Tails Pet Resort resort in ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

State Tax Manager

$135K - $160K/yr

NVA believes in putting clients and community first, engaging with respect and integrity, and ... Microsoft Office Suite proficiency with strong Excel skills. • Excellent communication ...

NVA Pet Resorts is looking for a hands-on full-time Assistant General Manager to help lead our ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

Although every NVA hospital is unique, we all have some things in common: an environment that is ... We are in an Office Park which gives us a not-so-typical setting. We have a beautiful building in ...

Assistant General Manager

Newton, MA · On-site

$48K - $55K/yr

NVA Pet Resorts is looking for a hands-on full-time Assistant General Manager to help lead our ... Proficiency with Microsoft Office and point-of-sale systems * Availability to work up to 45 to 50 ...

Client Care Coordinator

Orlando, FL · On-site

$16.75 - $22/hr

... management. EDUCATION AND LICENSURE REQUIREMENTS • High school diploma or equivalent. • ... EXPERIENCE REQUIREMENTS • Significant experience with basic office functions in a busy office ...

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General Manager

NVA

Grove City, OH • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description


General Manager, Pet Resorts (NVA)
If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged team, and deliver exceptional experiences for pets and their people.
NVA Pet Resorts is hiring a full-time General Manager for ourPetSuites Grove Cityresort inGrove City, Ohio. In this role, you'll own overall site performance including operations, guest experience, sales growth, and profitability while leading a team that delivers outstanding pet care and customer service.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA), one of the largest private owners of veterinary hospitals and pet resorts in North America. We're committed to creating safe, loving, and fun environments for pets while providing best-in-class service to our clients and a supportive culture for our team members.
About the Role
The General Manager is accountable for the day-to-day operations and overall performance of the resort. You'll lead through the NVA leadership competencies and brand standards, ensuring a consistent, high-quality experience across pet care, customer service, team development, and business results.
This role blends hands-on operational leadership with business ownership. You'll drive revenue, manage costs, and build a culture where teams perform, grow, and stay.
What You'll Do
Leadership and Culture
  • Lead by example and communicate NVA's mission, values, and objectives
  • Build a positive, high-accountability culture grounded in leadership competencies and brand excellence
  • Recognize strong performance, coach gaps, and address concerns in a timely and professional way
  • Develop your leadership bench by coaching and growing the Assistant General Manager, Shift Leads, and Team Members

Business and Financial Performance
  • Own resort performance against budget and key metrics including revenue, labor, cost of goods sold, expenses, and EBITDA
  • Create and execute a data-driven resort plan aligned to regional and company initiatives
  • Review financial reports and KPIs to identify trends, solve problems, and capture growth opportunities
  • Teach leaders how to understand performance metrics and take the right actions to hit goals

Sales, Marketing, and Community Growth
  • Build and execute a comprehensive sales strategy focused on lead generation, conversion, and retention
  • Execute corporate marketing programs and create local market plans to drive demand
  • Develop relationships with local businesses, community groups, and referral sources
  • Use digital channels such as social media, website, and email to capture and nurture leads
  • Track and improve lead performance by optimizing processes and training teams on effective lead capture

Team and Talent Management
  • Hire, onboard, train, and retain a high-performing team across front- and back-of-house operations
  • Ensure completion of required training and certification programs for all team members
  • Provide consistent feedback and performance management aligned to company policy
  • Maintain a strong hiring pipeline to support staffing needs and business growth
  • Build engagement through communication, development opportunities, and proactive retention practices

Operations and Guest Experience
  • Ensure operational excellence across safety, pet care, facility standards, cleanliness, inventory, and compliance
  • Maintain compliance with OSHA, cash handling, and all operational policies and procedures
  • Ensure appropriate coverage while following scheduling and labor guidelines
  • Lead 1 to 2 shifts per week as Manager on Duty to set expectations, inspect results, and respond to business needs
  • Ensure teams master all resort roles and standards through training, audits, and consistent follow-through
  • Execute daily audits, enforce checklists, and ensure end-of-shift reporting across departments
  • Own action plans for operational hot spots and drive improvements at the resort level
  • Escalate concerns and needs to the Market Leader or Regional Leader as appropriate

Qualifications
Required
  • High school diploma or equivalent
  • 3 to 5 years of management experience, including Profit and Loss responsibility
  • Strong operational leadership and the ability to coach, develop, and hold teams accountable
  • Strong Profit and Loss management skills
  • Proficiency with Microsoft Office and point-of-sale systems
  • Availability to work up to 45 to 50 hours per week, including evenings and weekends
  • Valid driver's license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency
  • Ability to drive change, improve processes, and influence outcomes in a fast-paced environment

Preferred
  • Experience in hospitality, retail, restaurant management, veterinary, or similar service environments
  • Bilingual skills

Work Environment
  • Stand and move throughout the resort for extended periods (up to 10 to 12 hours per day)
  • Lift up to 50 pounds for short distances and carry up to 25 pounds for longer distances
  • Work effectively in a loud environment and respond to client and team needs in real time
  • Bend, stoop, and reach as needed to support pet handling, customer service, and facility cleanliness
  • Maintain a professional image through dress, demeanor, and communication

Why You'll Love Working Here
  • Medical, Dental, Vision
  • 401(k) with employer match
  • HSA and FSA options
  • Short-term and long-term disability
  • Accident, hospital indemnity, and critical illness plans
  • Career growth within a rapidly expanding organization
  • A workplace where pets are part of the family

Compensation: The salary range for this position is $55,000 - $65,000 and is based on applicable experience.
Deadline To Apply: August 31st, 2026
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
At NVA and PetSuites of America, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com or petsuitesofamerica.com
• All job opportunities and applications are hosted on our official careers site: petsuitesofamerica.com/careers
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA and PetSuites of America!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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About NVA

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Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US