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NFI Industries
NFI Industries

NFI Industries is a supply chain and logistics company.

Breakroom Rating

Breakroom Rating6.4

Based on 161 frontline employees from NFI Industries who took The Breakroom Quiz

102 Nfi Customer Service Representative Jobs Hiring Near You

NFI Industries Inc

Local Truck Driver- Dry Van

Columbus, OH · On-site

$1.5K - $1.7K/wk

... customers and predictable schedules. We focus on consistency: steady freight, steady pay, and ... service members. Qualifying veterans can earn a monthly stipend of up to $2,000, on top of NFI pay.

NFI Industries

Forklift Operator I

Columbus, OH · On-site

$16.50 - $19.25/hr

Must qualify and pass NFI forklift certification * Strong attention to detail and accuracy * Effective customer service skills and basic math competencies Equal Opportunity Employer/Protected ...

NFI Industries

Forklift Operator I

New Concord, OH · On-site

$15 - $17.75/hr

Must qualify and pass NFI forklift certification * Strong attention to detail and accuracy * Effective customer service skills and basic math competencies Equal Opportunity Employer/Protected ...

NFI Industries

Forklift Operator I

New Concord, OH · On-site

$15 - $17.75/hr

Must qualify and pass NFI forklift certification * Strong attention to detail and accuracy * Effective customer service skills and basic math competencies Equal Opportunity Employer/Protected ...

NFI Industries

Inventory Control Clerk

Groveport, OH · On-site

$16 - $19.50/hr

Coordinates with Customer Service Representatives, Supervisors, and Warehouse Supervisors to establish cut-off dates * Performs duties as instructed by management Qualifications * High School diploma ...

NFI Industries

Level II Technician

Columbus, OH · On-site

$36K - $46K/yr

Must have computer experience, good communication skills and good customer service skills. This position will report to a lead tech or manager level and support level 3 techs. Responsibilities

NFI Industries

Material Handler

Groveport, OH · On-site

$16 - $19.25/hr

Picks and packs customer orders, assembling various types of merchandise for shipment * Applies ... Provides cleaning and sanitation services as needed, including sweeping floors, cleaning office ...

NFI Industries

Warehouse Operations Lead

Groveport, OH · On-site

$17.25 - $22/hr

Must have excellent customer service skills * Attention to detail Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner ...

NFI Industries

Automation Lead

Groveport, OH · On-site

Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) * Work independently and as member of a team * Capable of multi ...

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NFI Industries Jobs Information

Do workers at NFI Industries get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Does NFI Industries pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

At NFI Industries, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from NFI Industries affordable enough for their workers?

Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at NFI Industries?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at NFI Industries worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do NFI Industries workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for NFI Industries workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at NFI Industries?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do NFI Industries managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at NFI Industries spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 98 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at NFI Industries?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at NFI Industries good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at NFI Industries feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at NFI Industries get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at NFI Industries?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at NFI Industries enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at NFI Industries recommend working with their team?

Not many people recommend working with their team.
74% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at NFI Industries?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at NFI Industries?

Most people aren’t given support to advance their career here.
In the last year, 77% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think NFI Industries’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how NFI Industries is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Nfi?

Local Truck Driver- Dry Van

NFI Industries Inc

Columbus, OH • On-site

$1.5K - $1.7K/wk

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago

NFI Industries rating

6.4

Company rating: 6.4 out of 10

NFI Industries

Based on 161 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Logistics average

Based on 39,139 frontline employees who took The Breakroom Quiz

The best things about working at NFI Industries

  • 85%

    85% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 73%

    73% say they have respectful managers

    say they have respectful managers

Featured by NFI Industries, based on 161 Breakroom Quiz responses from their frontline employees

Job description

Hiring CDL-A Drivers
  • Pay That Performs: Average $1,500-$1,700 per week*
  • Start Strong: $2,500 sign-on bonus*
  • Home Every Day: Dedicated routes built for daily home time
Why Drive for NFI?

At NFI, your CDL opens the door to stable, driver-friendly opportunities built around dedicated customers and predictable schedules. We focus on consistency: steady freight, steady pay, and steady home time, so drivers can plan their week with confidence.

With modern equipment, strong benefits, and local support teams, NFI offers a professional driving environment where experience is valued and reliability is rewarded. Now hiring in your local area!

Local CDL-A Dry Van Driver Overview
  • Reliable pay you can count on. Drivers average $1,500-$1,700 per week, running dedicated local routes with steady freight.*
  • Start strong with cash in hand. Earn a $2,500 sign-on bonus as you get rolling.*
  • Local schedules that fit your life. Run dedicated routes that get you home daily.
  • Easy-running freight. Haul dry van freight with drop and hook loads that keep downtime to a minimum.
  • Equipment that's ready to roll. Drive late-model cabs, with an average tractor age under 2.5 years and the majority of maintenance handled in NFI's own shops.
  • Pay that stacks. Safety, referral, and performance bonuses, along with additional sign-on opportunities, may be available.*
  • Local lanes with premium pay opportunities. Currently hiring out of Groveport, OH.
Company Benefits and Perks
  • Benefits from day one. Immediate access to medical, dental, vision, and prescription coverage, plus FSA and HSA options.
  • Retirement and financial perks. 401(k) with company match, along with quarterly and annual safety bonuses and clean roadside inspection bonuses.*
  • Bonuses that reward your network. Earn a $2,000 driver referral bonus.*
  • Support you can see. In-person onboarding with local, on-site management and dispatch teams.
  • Extra support for service members. Qualifying veterans can earn a monthly stipend of up to $2,000, on top of NFI pay.*
  • Wellness made easy. Free access to Teledoc for all employees, plus short- and long-term disability coverage.

All pay and bonus amounts may vary by job type, location, experience level, and performance and are subject to change based on company discretion. Talk with a recruiter to confirm specific details.

There is no deadline to apply. Applications are accepted on an ongoing basis.

Driver Requirements
  • Valid Class A CDL
  • 1+ years of tractor-trailer experience

Working at NFI Industries

Perks for frontline workers

From NFI Industries, via Breakroom

  • Medical

  • Dental

  • Vision

  • 401k plan (up to 3% NFI match, immediate vesting)

  • Life Insurance

  • PTO

  • Parental leave (dependant on state)

  • Wellness program

  • Pharmacy/Rx Plans

  • Short & Long Term Disability Insurance

  • Commuter Benefits

  • Military Leave Policy

  • Referral bonus

  • Employee Discount Programs

  • Training and development opportunities

  • Employee Resource Groups

What to expect from working at NFI Industries

From NFI Industries

About NFI Industries, in their own words

From NFI Industries

At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.

Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.

PURPOSE:

We deliver logistics solutions for our customers that transform the way business gets done.

VISION:

We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.

VALUES:

Family, Integrity, Safety, Customers, Teamwork, Social Responsibility

Diversity and inclusion statement

From NFI Industries

We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.


What NFI Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NFI Industries logo

About NFI Industries

Sourced by ZipRecruiter

NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Camden, NJ, US

Year founded

1932

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