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Next Generation Inc

Project Manager

New York, NY

$85 - $90/hr

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Business Process Project Manager to support high-impact transformation and reengineering efforts across all agencies ...

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Infographic showing various job openings at Next Generation in the United States as of June 2026, with employment types broken down into 54% Full Time, 8% Part Time, and 38% Contract. Highlights an 23% Physical, 15% Hybrid, and 62% Remote job distribution.

Project Manager

Next Generation Inc

New York, NY

$85 - $90/hr

Full-time

Posted 5 days ago

Job description

Job Title:

Business Process Project Manager

Job Summary:

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Business Process Project Manager to support high-impact transformation and reengineering efforts across all agencies within one of North America's largest public transit authorities. This is a consulting opportunity focused on documenting and improving business processes using BPMN methodology, with a particular emphasis on developing models and standard operating procedures using tools like ARIS and MS Visio.

Job Responsibilities:

  • Collaborate with division SMEs to analyze, document, and model current ("As-Is") and future ("To-Be") state business processes using BPMN standards.
  • Lead business process modeling workshops and develop detailed system flows and organizational charts.
  • Develop clear, accurate Standard Operating Procedures (SOPs) and comprehensive documentation aligned with agency requirements.
  • Utilize ARIS (preferred) and MS Visio (required) to create business process diagrams and flowcharts.
  • Create supporting deliverables including PowerPoint presentations, progress/status reports, and documentation packets.
  • Analyze metrics and KPIs specific to agency operations to recommend cost-saving opportunities.
  • Conduct risk assessments and ensure all documentation meets compliance and procedural standards.
  • Review and refine business models with stakeholders, ensuring clarity, accuracy, and alignment with business objectives.
  • Business process flows
  • SOP documentation
  • System flow diagrams
  • Organizational charts
  • Status/progress reports
  • All source files delivered to client

    Job Requirements:

    • Minimum 7 years' experience in business process modeling and management
    • Proficiency in MS Visio (required) and ARIS Designer/Architect (preferred)
    • Experience documenting and analyzing KPIs and operational procedures
    • Excellent business writing, reporting, and presentation development skills
    • Strong analytical, problem-solving, and communication abilities
    • Proficiency in MS Office 2013 or newer (Word, Excel, PowerPoint)
    • Familiarity with SharePoint 2010+ and MS Project 2010+
    • Ability to prioritize tasks and meet tight deadlines independently
    • Experience creating SOPs with the ability to provide sample documentation if requested

    Job Benefits:

    • Competitive Hourly Rate Range based on experience, and education of $75 to $85 USD hourly rate.
    Employment Type: FULL_TIME

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