4 Netspend Customer Service Representative Jobs Hiring Near You

About the Company:

Netspend Corporation is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Netspend's financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since our founding in 1999 by industry pioneers, Netspend products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide.

Purpose: The Senior Director of Financial Reporting is a highly analytical, strategic, and hands-on partner to the SVP, Accounting, with ownership of external and internal financial reporting, technical accounting, and corporate close. This position holds primary ownership over the integrity of the Company's financial statements, ensuring strict compliance with US GAAP, statutory regulations, and evolving disclosure requirements. This role holds lead responsibility for the Company's financial statement audit and Money Transfer License regulatory requirements and directs the financial systems and ERP architecture that support timely, audit-ready reporting. Additional responsibilities include support for federal and state income tax compliance requirements.

The ideal candidate thrives in a fast-paced environment, possesses a deep understanding of financial reporting, automated transactional workflows, and has a proven track record of scaling accounting operations through technology.

Essential Functions & Responsibilities Monthly Close

Refine and accelerate the corporate close timeline while maintaining accuracy and integrity.

Implement monthly close process and efficiency improvements:

• Lead efforts to modernize and standardize the account reconciliation process, establishing uniform templates, risk-based review thresholds, and documentation requirements to ensure audit-readiness.

• Own the accounting organization's regulatory examination-readiness protocols, ensuring systems and teams can reliably produce required financial reports and data extracts within regulator-mandated timeframes.

• Direct the ongoing evolution of financial systems and ERP architecture (Oracle, EPM/Adaptive Planning) to support automated, controlled data flows into close and reporting processes.

• Ownership of internal reporting analysis to support monthly account balances and reported results of operations, including period-over-period fluctuation analysis.

• Direct the accounting and month-end close workflows for highly specialized corporate areas:

• Corporate debt, interest, and covenant compliance.

• Corporate equity transactions including share-based compensation.

• PP&E & Capitalization:Lead the tracking, depreciation, and impairment reviews of fixed assets and capitalized software.

• Oversee global consolidation processes, including intercompany eliminations, and the reconciliation of intercompany receivables and payables.

• All other duties assigned.

Strategic Leadership & Organizational Management

• Policy Governance: Direct the development and implementation of accounting policies and practices, ensuring consistency across all business units and necessary internal controls are in place.

• Audit & Compliance Oversight: Direct team activities during interim and annual financial statement audit processes, liaising with external auditors to ensure smooth and efficient audits. Lead responsibility role in managing and directing during multi-state Money Transfer License regulatory audits.

• Functional Strategy: Provides strategic leadership to the accounting organization. Develops and implements company-wide accounting practices and policies that align with the company's long-term business objectives.

• Leadership of Leaders: Lead and foster a high-performance team and culture focused on talent development, succession planning, and organizational excellence.

Process Transformation & Innovation

• Strategic Optimization: Identifies and drives large-scale process optimization and digital transformation initiatives within the accounting function. Implements best practices to enhance financial reporting accuracy and operational speed.

• System Evolution: Directs the evolution of financial systems and ERP architecture (Oracle) to support complex business needs and data-driven decision-making.

Cross-Functional Influence & Collaboration

• Executive Partnership: Collaborates with executive leadership across Finance, Legal, HR, and Operations to address critical matters and influence policymaking that supports the overall financial health of the organization.

Qualifications:

• Education: Bachelor's degree in accounting or finance required; MBA or advanced degree is highly preferred.

• Certifications: Active CPA (Certified Public Accountant) or equivalent international qualification is mandatory.

• Experience: Typically requires 12+ years of progressive financial leadership experience, including large-scale, or public company environment.

• Leadership Mastery: Proven track record of managing large, multi-layered organizations and directing departmental directors and managers.

• Strategic Influence: Exceptional persuasive communication skills with the ability to present at the Executive and Board levels.

• Technical Expert: Deep mastery of US GAAP and SEC reporting requirements and financial systems architecture, with a proven ability to anticipate how external influences will affect corporate strategy.