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Leasing Agent
Schedule: Tuesday – Saturday, 9:00 AM – 5:00 PM
Location: Middleburg Heights and Downtown Cleveland
Pay: $20/hr + Bonuses
Benefits: Medical, Dental, Vision, PTO, 401K + matching, Clothing allowance, paid holidays

Position Overview:
We are seeking someone professional and detail oriented to join our team. This individual will be the first point of contact for prospective residents and will play a key role in guiding them through the leasing process—from first inquiry to signed lease.

Key Responsibilities:

• Answer and manage incoming phone calls and voicemail inquiries
• Schedule all appointments using Outlook Calendar
• Greet prospects and explain available apartment options based on their needs (price, size, location, etc.)
• Show model apartments to prospective residents
• Accurately enter and track prospect information in MRI system
• Ensure all leasing paperwork is completed, signed properly, and application fees are collected (no cash)
• Use external systems to process credit and background checks with accuracy and care
• Prepare daily and weekly rental reports using Microsoft Word and Excel
• Maintain professional appearance and adhere to company standards

Requirements: Proficiency in Microsoft Word, Excel, and Outlook

• Familiarity with MRI or similar property management software is a plus
• Strong attention to detail and accuracy, especially with sensitive personal data
• Excellent communication and customer service skills
• Reliable, responsible, and well-presenting

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.