Your Day-to-Day at Murphy Company Customer Service & Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally and ...

11 Murphy Customer Service Representative Jobs Hiring Near You
Your Day-to-Day at Murphy Company Customer Service & Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally and ...
Your Day-to-Day at Murphy Company Customer Service amp; Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally ...
Your Day-to-Day at Murphy Company Customer Service amp; Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally ...
Your Day-to-Day at Murphy Company Customer Service & Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally and ...
Your Day-to-Day at Murphy Company Customer Service & Phones * Serve as the primary point of contact for incoming service calls from internal and external customers. * Answer phones professionally and ...
Project Manager
$85K - $120K/yr
Coordinate crews to meet the customers schedule and work with subcontractors as needed to handle workflow * Develop and adhere to the budget, timeline, and quality control plan * Represent Murphy ...
Project Manager
$85K - $120K/yr
Coordinate crews to meet the customers schedule and work with subcontractors as needed to handle workflow * Develop and adhere to the budget, timeline, and quality control plan * Represent Murphy ...
Project Manager
Denver, CO · On-site
$85K - $120K/yr
Coordinate crews to meet the customers schedule and work with subcontractors as needed to handle workflow * Develop and adhere to the budget, timeline, and quality control plan * Represent Murphy ...
Project Manager
Denver, CO · On-site
$85K - $120K/yr
Coordinate crews to meet the customers schedule and work with subcontractors as needed to handle workflow * Develop and adhere to the budget, timeline, and quality control plan * Represent Murphy ...
Preconstruction Manager
$110K - $145K/hr
About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St ... customer service. Key Responsibilities Develop customer solutions * Initiate and maintain ...
Preconstruction Manager
$110K - $145K/hr
About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St ... customer service. Key Responsibilities Develop customer solutions * Initiate and maintain ...
Preconstruction Manager
Colorado Springs, CO · On-site
$110K - $145K/yr
About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St ... customer service. Key Responsibilities Develop customer solutions * Initiate and maintain ...
Preconstruction Manager
Colorado Springs, CO · On-site
$110K - $145K/yr
About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St ... customer service. Key Responsibilities Develop customer solutions * Initiate and maintain ...
Manager
Murphy, NC · On-site
THIS MANAGEMENT POSITION COULD BE FOR THE GREATER CHATTANOOGA, NORTHERN GEORGIA, MURPHY, NORTH ... Excellent problem solving and decision-making skills, results oriented and customer service focused ...
Manager
Murphy, NC · On-site
THIS MANAGEMENT POSITION COULD BE FOR THE GREATER CHATTANOOGA, NORTHERN GEORGIA, MURPHY, NORTH ... Excellent problem solving and decision-making skills, results oriented and customer service focused ...
Manager
Murphy, NC · On-site
THIS MANAGEMENT POSITION COULD BE FOR THE GREATER CHATTANOOGA, NORTHERN GEORGIA, MURPHY, NORTH ... Excellent problem solving and decision-making skills, results oriented and customer service focused ...
Quick apply
Manager
Murphy, NC · On-site
THIS MANAGEMENT POSITION COULD BE FOR THE GREATER CHATTANOOGA, NORTHERN GEORGIA, MURPHY, NORTH ... Excellent problem solving and decision-making skills, results oriented and customer service focused ...
Team Member
Murphy, NC · On-site
$11.25 - $14.50/hr
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed ...
Quick apply
Team Member
Murphy, NC · On-site
$11.25 - $14.50/hr
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed ...
Team Member
Murphy, NC · On-site
$10.50 - $13.75/hr
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed ...
Team Member
Murphy, NC · On-site
$10.50 - $13.75/hr
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed ...
Murphy Jobs Information
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Murphy?
What are the most popular categories at Murphy?

Full-time
Medical, Life, Retirement, PTO
Re-posted 18 days ago
Job description
Murphy Company, the Best Choice in Mechanical Construction since 1907, is hiring a Service Coordinator - HVAC Dispatch for our Service team, located in our St. Louis, MO office.
Job Information
Job Title
Service Coordinator - HVAC Dispatch
Reports To
Dispatch Service Supervisor
Location
St. Louis, MO
About Murphy Company
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals with the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
We are seeking a highly organized and customer-focused Service Coordinator to join our HVAC Service Dispatch team. As the front line of communication with both our customers and internal teams, you will play a critical role in coordinating service requests, dispatching technicians, and ensuring the successful execution of HVAC and plumbing service, maintenance, and project work.
Working alongside experienced technicians and office staff, you will help deliver exceptional customer service while supporting daily operations in a fast-paced mechanical contracting environment. This is a full-time, on-site position with a primary focus on HVAC service dispatch.
Your Day-to-Day at Murphy Company
Customer Service & Phones
- Serve as the primary point of contact for incoming service calls from internal and external customers.
- Answer phones professionally and provide exceptional customer service.
- Gather critical information from customers to accurately assess service needs.
Dispatch Coordination
- Schedule and dispatch HVAC technicians based on customer needs, technician skill sets, location, and availability.
- Prioritize reactive service calls while balancing scheduled maintenance and project work.
- Monitor technician progress throughout the day and adjust schedules as needed.
Communication & Documentation
- Maintain clear communication with technicians, customers, and internal departments.
- Document service requests, work updates, and customer interactions accurately within the Service Management Platform (PENTA).
- Follow up to ensure timely completion of service requests and customer satisfaction.
- Provide administrative support to other service department functions as needed.
Resource Management
- Coordinate manpower and scheduling for preventive maintenance, service projects, and internal company support.
- Assist in balancing workloads and maximizing technician efficiency.
On-Call Support
- Participate in an on-call rotation to assist technicians and customers during after-hours service needs.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong problem-solving and decision-making abilities.
- Customer-focused with a professional and positive attitude.
- Comfortable working independently while collaborating with a team.
- Proficient with Microsoft Office and computer systems.
- Experience using service management or dispatch software (PENTA experience is a plus).
Schedule
- Full-time
- Monday - Friday
- On-site
- Participation in an on-call rotation to support technicians and customers after hours
What We Will Bring to the Table
- A collaborative, family-friendly work environment
- Knowledge and expertise that has helped us grow and thrive for nearly 120 years.
- Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
- A personal time off plan that rivals our competitors