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Medical Transportation Management
Medical Transportation Management

60 Mtm Dispatcher Jobs Hiring Near You

Medical Transportation Management

Dispatcher

Tracy, CA · On-site

$27/hr

The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing ... utilizing transportation management systems * Monitors Fixed Route & Para-Transit Vehicles ...

Medical Transportation Management

Dispatcher

Hilo, HI · On-site

$29/hr

The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing ... with transportation providers * Report and record all incidents to the applicable manager

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Medical Transportation Management Jobs Information

What are the key skills and qualifications needed to thrive as a Dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What jobs make $3,000 a month without a degree?

For a dispatcher, earning $3,000 or more per month is possible with experience and certification, especially in industries like transportation or logistics. Many dispatchers work full-time, often with shift work, and strong communication and organizational skills are essential. Some roles may require on-the-job training but typically do not require a college degree.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

What other companies are hiring for Dispatcher jobs?
Dispatcher

Dispatcher

Medical Transportation Management

Tracy, CA • On-site

$27/hr

Full-time

Posted 6 days ago

Job description

Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

MTM Transit is Hiring!

The Dispatcher works to direct the day-to-day route and trip operations.  Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).

This position is located onsite in Tracy, CA

Shift = Monday - Friday 3:00PM - 11:30PM

Why make the move to MTM Transit:

  • Starting pay: $27.00/HR
  • Paid Training
  • Yearly Pay Increases
  • Referral Bonus Program

What You'll Do:

  • Handle all inbound calls into Transit Center general contact phone number, professional and timely
  • Ensure calls are routed to the appropriate individual or department
  • Greet all customers at the Dispatch Window and assist with their questions and transportation needs
  • Meet contract service needs by disseminating the proper information and verifying eligibility, from transportation callers, to help coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems
  • Monitors Fixed Route & Para-Transit Vehicles & Drivers using desktop tracking applications for on-road provision of service for quality
  • Organize and route trips based on schedule and location to ensure optimal performance
  • Provide assistance to drivers for directions to destinations
  • Assist drivers and transportation providers with problems or issues related to scheduling
  • Establish and maintain effective communication with transportation providers
  • Report and record all accidents, incidents, complaints, and compliments to the applicable manager
  • Document and report provider no shows or on-time-performance issues
  • Inform transportation providers of their next-days trips and any new trips that occur
  • Monitor radio, telephones and on-road provision of service for quality
  • Record time of departure, destination, and expected time of return
  • Provide daily safety messages to drivers
  • Provide feedback on drivers’ performance
  • Acquire and maintain in depth knowledge of, and adhere to, established protocols and procedures outlined in the Transit SOP
  • Follow all “Opening” and “Closing” steps outlined on the Dispatcher Checklist

What You’ll Need:

  • High school diploma or G.E.D. equivalent
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred
  • Knowledge of GPS and GIS systems preferred
  • Possess valid authorization to work in the United States
  • California Class B Driver’s License, with Passenger & Air Brake Endorsement preferred
  • Must be bilingual and speak fluent Spanish

Even better if you have…

  • Excellent communication and interpersonal skills
  • Good organizational skills with attention to timeliness and details
  • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
  • Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • Ability to maintain high level of confidentiality
  • Regular attendance is required

Pay Range:

Starting Pay: $27.00/HR

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM Transit

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