... partner to C-suite and technical leaders to align MongoDB's capabilities with their multi-year IT ... Proactively manage a portfolio of the company's most significant strategic accounts, developing and ...
New
60 Mongodb Channel Partner Manager Jobs Hiring Near You
... partner to C-suite and technical leaders to align MongoDB's capabilities with their multi-year IT ... Proactively manage a portfolio of the company's most significant strategic accounts, developing and ...
New
A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep's ... You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders ...
A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep's ... You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders ...
Customer Success Manager
Boston, MA · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
Customer Success Manager
Boston, MA · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
Customer Success Manager
Boston, MA · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
Customer Success Manager
Boston, MA · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
Senior Marketing Manager, U.S. Public Sector Raleigh
Raleigh, NC · On-site
$140 - $180/hr
Partner closely with Carahsoft as MongoDB's primary Public Sector distributor, as well as cloud ... channel partners * Experience planning and executing high‑impact customer or industry programs ...
Senior Marketing Manager, U.S. Public Sector Raleigh
Raleigh, NC · On-site
$140 - $180/hr
Partner closely with Carahsoft as MongoDB's primary Public Sector distributor, as well as cloud ... channel partners * Experience planning and executing high‑impact customer or industry programs ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Customer Success Manager
Manhattan, NY · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
Customer Success Manager
Manhattan, NY · On-site
Partner with technical and business leaders to align on objectives and champion mutual success ... Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
... on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a ... Partner with senior technical and business leaders to align on objectives and champion mutual ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Senior Data Product Manager, Product Telemetry
New York, NY · On-site
$138K - $182K/yr
Our Internal Data team is on a mission to power decisions and applications across MongoDB, oriented ... Partner with training teams and change management functions to ensure teams successfully integrate ...
Senior Data Product Manager, Product Telemetry
New York, NY · On-site
$138K - $182K/yr
Our Internal Data team is on a mission to power decisions and applications across MongoDB, oriented ... Partner with training teams and change management functions to ensure teams successfully integrate ...
Manager, Technical Services
Austin, TX · Hybrid
$115K - $115K/yr
The Technical Services Partner Support team works closely with MongoDB partners to help ensure our ... We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled ...
Manager, Technical Services
Austin, TX · Hybrid
$115K - $115K/yr
The Technical Services Partner Support team works closely with MongoDB partners to help ensure our ... We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled ...
MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to help build our ... Partner with the IT, People, & Finance teams to help modernize/automate our forecasting and ...
MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to help build our ... Partner with the IT, People, & Finance teams to help modernize/automate our forecasting and ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
Partner with senior technical and business leaders to align on objectives and champion mutual ... Amplify the voice of the customer within MongoDB, leveraging technical insights and customer ...
MongoDB is hiring a Senior Manager, M&A Integration to help build and run the operational backbone ... Partner with Corporate Development from LOI onward to translate the deal thesis into clear ...
MongoDB is hiring a Senior Manager, M&A Integration to help build and run the operational backbone ... Partner with Corporate Development from LOI onward to translate the deal thesis into clear ...
MongoDB Jobs Information
What other companies are hiring for Channel Partner Manager jobs?
What are the most popular jobs at Mongodb?
What are the most popular categories at Mongodb?
Full-time
Medical, Retirement, PTO
Posted 2 days ago
New
Job description
The Role
As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB's capabilities with their multi-year IT transformations. You'll drive customer retention, proactive consumption, and executive-level advocacy. You'll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.
Key Responsibilities
Customer Advisory
Account & Portfolio Management
Internal Collaboration & Customer Advocacy
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 3273520421
MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB's base salary range for this role in the U.S. is:
$115,000-$226,000 USD
As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB's capabilities with their multi-year IT transformations. You'll drive customer retention, proactive consumption, and executive-level advocacy. You'll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap
- Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth
Account & Portfolio Management
- Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company's most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success
- Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts
Internal Collaboration & Customer Advocacy
- Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution
- Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts
- Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth
- Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product
- Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business
- Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
- Education: Bachelor's degree in Computer Science, STEM, or equivalent technical work experience
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 3273520421
MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB's base salary range for this role in the U.S. is:
$115,000-$226,000 USD
About MongoDB
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2007