3 Metroplus Health Provider Relations Representative Jobs Hiring Near You

Details
Client Name
Metroplus Health Plan
Job Type
Travel
Offering
Non-Clinical
Profession
Non-Clinical
Specialty
Customer Service Rep
Job ID
35536177
Job Title
Customer Service Representative (000302)
Weekly Pay
$849.14
Shift Details
Shift
Day - 7x5 - 08AM
Scheduled Hours
35
Job Order Details
Start Date
08/31/2026
End Date
10/24/2026
Duration
8 Week(s)
Job Description
Job Title: Customer Service Representative
Profession: Customer Service
Specialty: -
Duration: Full-Time
Shift: Monday to Friday
Hours per Shift: 9am - 5pm
Experience: Minimum 1 year in a call center environment or equivalent combination of education, training, and experience.
License: No License Required
Certifications: No Certification Required
Must-Have:
- Proven experience in providing excellent service to customers in various healthcare-related areas.
- Ability to maintain poise under pressure when dealing with difficult situations and potentially upset individuals.
- Ability to work in a fast-paced environment while maintaining high attention to detail.
Description:
Serves as the first point of contact for all customer service issues.
Responsible for ensuring medications, supplies, and equipment are accurately recorded and sent to distribution.
Consults with Supervisors to ensure timely and accurate delivery of supplies and equipment.
Maintains patient privacy and confidentiality at all times according to established procedures.
Provides positive and supportive communication to supervisors, patients, families, visitors, and company personnel.
Answers customer calls and proactively works to resolve questions and concerns.
Documents all customer encounters, intakes complaints, and conducts outreach and retention efforts.
Assists with Primary Care Provider selections and handles all provider inquiries related to eligibility, claims, and authorizations.
Demonstrates strong customer service skills and attention to detail in all interactions.
Client Details
Address
50 Water Street
City
New York City
State
NY
Zip Code
10004
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